- Capital One (Mclean, VA)
- Locations: VA - McLean, United States of America, McLean, Virginia Manager, Product Management - Mainstreet Customer Management **Come work at the ... intersection of Capital One's core business and cutting-edge technology! Mainstreet Customer Management (MSCM) is leading the way for US Card when it comes to… more
- Citigroup (Wilmington, DE)
- …that can strengthen our relationship. The ECM organization is currently seeking a ECM Customer Management Strategy VP to drive delivery and analysis of marketing ... programs within the Customer Management organization. This area of ECM focuses on developing and implementing end to end strategies that improve the overall… more
- Capital One (Mclean, VA)
- Product Design Lead, Senior Manager (Card Segments Customer Management ) We are currently seeking a Product Design Leader to lead our Card Segments Customer ... Planning + Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and… more
- Citigroup (Schaumburg, IL)
- …features and products that can strengthen our relationship. Specifically, the VP of ECM Customer Management is charged with leading a key loyalty email marketing ... The Existing Customer Marketing (ECM) team within the Marketing &...industry experience. + Requires attention to detail, advanced project management skills, good communication and problem-solving skills. + Demonstrated… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Senior Associate, Data Scientist - Customer Management Data is at the center of everything we do. As ... time and agony in their financial lives. **Team Description:** The Mainstreet Customer Management Data Science team builds industry leading machine learning… more
- Capital One (Richmond, VA)
- Sr. Associate, Process Management - Customer Identity Management Team (Hybrid) As a Sr. Associate, Process Manager on the Customer Identity Management ... talented team engaged in our Operational Excellence journey for the Customer Identity landscape which includes control testing, risk governance, process… more
- Celestica (Tucson, AZ)
- 09 - Customer Program Management Advisor Req ID: 124048 Remote Position: No Hiring Manager: Tina M May Band: 09 Region: Americas Country: USA State/Province: ... **General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Advisory **SAP Short Name:** ADV **Job… more
- Honeywell (Salem, OR)
- As a Senior Customer Experience Program Management Professional here at Honeywell, you will play a crucial role in driving the successful execution of ... members + Provide regular updates and reports to senior management on the status and impact of customer... management on the status and impact of customer experience projects + Train new employees on project… more
- Autodesk (San Francisco, CA)
- **Job Requisition ID #** 24WD84050 **Position Overview** The Group Product Manager for Customer Success Management ("CSM") Products is a critical role reporting ... to the Sr. Director, Product Management ( Customer Success) for Enterprise Systems and Experience (ESE) which is Autodesk's Information Technology (IT)… more
- ServiceNow, Inc. (Addison, TX)
- …+ Maintain skills / certifications **o ServiceNow Certified System Administrator** **o Customer Service Management (CSM) Implementor** **o Field Service ... builder . **Certification Requirements:** **o ServiceNow Certified System Administrator** **o Customer Service Management (CSM) Implementor** **o Field Service … more
- Eversource Energy (Westwood, MA)
- …including the industry\-leading ConnectedSolutions program\. As a member of the customer energy management team, you will meaningfully impact progress ... response and managed EV charging programs; responsibilities include vendor and customer contract management , budgeting, reporting, forecasting, enrollment &… more
- Celestica (Maple Grove, MN)
- …**General Overview** **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Analyst **SAP Short Name:** ANA **Job ... Title:** Customer Program Management Analyst **Job Code:** ANA-OPS-CPM **Job Level:** Band 07 **Direct/Indirect Indicator:** Indirect **Summary** Incumbents are… more
- Wabtec Corporation (Fort Worth, TX)
- …who is ready to move with us. **Who will you be working with?** Senior Customer Service Management Specialist will own and drive delivery on commitments for ... with all levels of internal and external organizations, including upper management + Ability to execute multiple projects simultaneously and work effectively… more
- M&T Bank (Getzville, NY)
- …with Investor and Regulatory guidelines + Resolve complex problems arising out of customer account management , either directly or through subordinate staff + ... and comfortability working with Microsoft Excel + Experience working with queue/pipeline/case management related work + Excellent customer service skills with… more
- Honeywell (Fort Washington, PA)
- As a Customer Experience Program Management Manager here at Honeywell, you will have the opportunity to lead and oversee our customer experience program ... candidates. YOU MUST HAVE * 6 years of proven experience in customer experience program management or related field. * Track record of successfully leading and… more
- M&T Bank (Buffalo, NY)
- …We are seeking an experienced Technology Team Lead to spearhead our efforts in modern customer identity management . As a critical part of our team, you will lead ... Responsibilities:** + Lead the migration to a new tool for customer identity and access management (CIAM). + Oversee and contribute to the implementation of… more
- Capital One (Richmond, VA)
- Senior Manager, Product Management , Customer Services and Strategy - Data Products & Solutions Teams across Customer Services and Strategy need data in ... actions. For example, do we need to send this customer a text message alerting them about potential fraud...vision. This role will involve working with common data management capabilities such as ingestion, storage solutions, and computation… more
- Amazon (Seattle, WA)
- …experienced Product Manager who will help to define the vision and strategy for the management of customer identity & access management . You think big, have ... prevent any sort of unauthorized changes within the system. The Customer Identity & Access Management (CIAM) Product Manager will play a pivotal role in shaping… more
- Microsoft Corporation (Redmond, WA)
- …opportunity will allow you to lead the execution of program planning and customer -facing program reviews, prioritization of engagements, and management of key ... degree (or currently pursuing) + 2+ years work in customer success, solution delivery, practice management , ...work in customer success, solution delivery, practice management , customer -facing consulting, or portfolio management… more
- Microsoft Corporation (Arlington, VA)
- …or related field. + 1+ year(s) work or internship experience in customer success, solution delivery, practice management , customer -facing consulting, ... aspirations, talent, potential - and excitement for the journey ahead. As a Customer Success Account Manager, you will develop, maintain, and build upon foundational… more
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