- TD Bank (Charlotte, NC)
- …for this role. **Line of Business:** Finance **Job Description:** The Recovery & Resolution Planning Manager leads development and supporting the achievement of ... providing interpretation through in-depth understanding of the business. The Recovery & Resolution Planning Manager provides forecasts and financial plans to… more
- Intuit (San Diego, CA)
- …working with business unit customer experiences team + In summary, the Executive Resolution Manager role requires someone who can not only manage complex and ... the President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of...process, providing regular updates as needed including a close-loop resolution summary. + Analyze customer concerns and… more
- American Express (New York, NY)
- …uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in ... National Bank (AENB) Treasury team within the Global Treasury organization. The Manager will help support the coordination, development, and submission of the … more
- PNC (Pittsburgh, PA)
- …effects on financial stability and include liquidity needs to maintain BAU customer services. The Insured Depository Institution Resolution Plan should include ... customers. As a Strategy and Planning Senior Advisor within PNC's Finance Recovery and Resolution Planning area, you may be based in Pittsburgh, PA. This position is… more
- Bank of America (Chandler, AZ)
- Operations Control Analyst - Client Experience Resolution Team Chandler, Arizona **Job Description:** + At Bank of America, we are guided by a common purpose to help ... fines for non-compliance. Under close supervision from the analysts manager , executes against regulatory, BSA/anti-money laundering, and economic sanctions… more
- TEKsystems (Brooklyn Park, MN)
- …achieve customer satisfaction. Handles customer complaints and provides resolution , brings manager 's attention when necessary to ensure that proper and ... account number, part number & descriptions * Communication to customer on availability, open orders, and ship dates *...ship dates * Confirms pricing & availability * Answer customer service inquiries, phones or emails as assigned and… more
- BMO Financial Group (Irving, TX)
- …high risk, or written-off accounts for possible collections opportunities. Understands customer needs and provides collections-related sales and service to BMO ... that meet their objectives. Fulfills sales and service activities for the customer in accordance with approved procedures. Support areas may include, but are… more
- State of Georgia (Fulton County, GA)
- Outcome Resolution Coordinator- Atlanta Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/64475/other-jobs-matching/location-only) New ... for DBHDD is located in downtown Atlanta. Job Description Job Title: Outcome Resolution Coordinator- Atlanta Pay Grade: J Job Summary: Under the limited supervision… more
- Childrens Hospital of The King's Daughters (Chesapeake, VA)
- …+ High school diploma or equivalent required. + Minimum of one year credit resolution , customer service and document imaging acquired in a hospital patient ... + GENERAL SUMMARY + The Credit Resolution Specialist is responsible for monitoring and resolving...the payer and patient is accurate. Reports to department manager . + ESSENTIAL DUTIES AND RESPONSIBILITIES + Maintains compliance… more
- DriveTime (Fort Worth, TX)
- …integrated auto finance product allowing the best brands to deliver the best customer experience. By implementing state of the art technology, we provide an ... **That's Nice, But What's the Job?** In short, as a Specialist, Funding Resolution you will be responsible for reviewing, evaluating, and resolving exceptions. You… more
- Percepta (Houston, TX)
- …At Percepta, we bring first-class service across each market we support. As a ** Customer Service Case Manager ** working onsite in **Houston, TX** , you'll be ... of a unique culture. **What You'll Be Doing** The ** Customer Service Case Manager ** will work with...a relationship of trust and enthusiasm while guiding the customer from their initial contact through case resolution… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. The ... customers' business goals to anticipate future needs + Prioritize, triage, and communicate resolution on escalated customer issues and requests + Manage multiple… more
- PulteGroup (Carmel, IN)
- …your career with PulteGroup! Job Summary The primary responsibility of the Virtual Customer Care Manager II is to triage warranty service requests virtually ... concerns until completion. Using the TechSee platform, the Virtual Customer Care Manager II will conduct an...an essential function of this position Required Skills/Knowledge + Customer oriented with conflict resolution skills, the… more
- PulteGroup (Westborough, MA)
- …your career with PulteGroup! JOB SUMMARY The primary responsibility of the Virtual Customer Care Manager is to triage warranty service requests virtually with ... concerns until completion. Using the TechSee platform, the Virtual Customer Care Manager will conduct an initial...strong emphasis on quality of service, and follow-up. + Customer oriented with conflict resolution skills, the… more
- DuPont (Newark, DE)
- …planet better and give back to communities in which we work and live. ** Customer Quality Manager ** DuPont Electronic Materials has an exciting and challenging ... opportunity for a Customer Quality Manager (CQM) in the Semiconductor...contacts and internal global business and operation contacts for resolution of issues and completion/fulfillment of customer … more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …Reimbursement Program + Travel Insurance + Paid Holidays and Vacation **What is a Program Manager SAP - Customer Service/C4C?** The Program Manager SAP - ... Customer Relationship Management (CRM) solutions, particularly SAP Cloud for Customer (C4C). The Program Manager ensures the effective implementation,… more
- Fortive Corporation (Pittsburgh, PA)
- The Customer Relationship Manager is responsible for owning the post-sale customer relationship (onboarding, retaining and growing) of Industrial ... Scientific's customers. Customer Relationship Managers are assigned a portfolio of National...in tandem with Account Executives and Enterprise Business Development Manager . This role is charged with working closely with… more
- Danfoss (Tallahassee, FL)
- Sr Customer Quality Manager Requisition ID: 41075 Job Location(s): Tallahassee, FL, US **Job Description** **The Senior Customer Quality Manager (CQM)** ... Lead 8D's with backend support teams for rapid issue resolution . + Data-Driven Communication: Use statistical and reliability tools...Technical Experience: 5+ years of experience as a quality manager and/or customer quality manager .… more
- Amazon (Seattle, WA)
- …operational structure, mechanisms for defect reduction, and enable faster issue resolution through self-service and seamless Customer Support interactions. This ... teams to improve monitoring/alarming and subsequent actions for proactive issue resolution ; identify and develop business cases for Customer self-service… more
- Safran (Garden Grove, CA)
- Manager , Customer Support - AOG Company : Safran Cabin Job field : Customer services and support Location : Garden Grove , California , United States ... proudly step back and say, "We did that." The Manager , Customer Service - AOG is responsible... advocate within Safran Cabin Services to ensure quick resolution of any technical issues. Ensure good spares management… more
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