• Comcast Customer Retention Co-op

    Comcast (Philadelphia, PA)
    …to establish customer trust and brand affinity. **Role Description** As a Customer Retention Intern on the Customer Lifecycle Communications team, you ... products and services to life for millions of customers every day. Our Customer Lifecycle Communications team is focused on building customer relationship,… more
    Comcast (01/08/25)
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  • Bilingual Customer Retention Agent

    Aaron's Inc (Atlanta, GA)
    ** Customer Retention Agent (Virtual)** The hourly range for this role is 15.00 to 15.50 per hour* **Overview** : As a ** Customer Retention Agent** , you ... virtual call center. This work-from-home position focuses on providing excellent customer service, managing both outbound and inbound calls, and assisting customers… more
    Aaron's Inc (01/07/25)
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  • Inbound Customer Retention

    TruGreen (Groveport, OH)
    …great place to work!" **Position Overview** Receives inbound call from a customer with a potential cancel. Inbound representative is responsible for resolving ... root cause related offers in order to retain the customer 's business. Use high value saving techniques to meet...value saving techniques to meet product, and service sales retention targets, in a commission or incentive pay driven… more
    TruGreen (01/07/25)
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  • Senior Manager, Retention

    Unilever (El Segundo, CA)
    …grow the CRM list. + Collaborate with cross-functional teams (eg, web, brand, creative, customer experience) to improve customer retention and ensure a ... retention strategies. **Qualifications:** + 5+ years of experience in customer retention or lifecycle marketing within a D2C or subscription-based eCommerce… more
    Unilever (11/08/24)
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  • Supervisor, Inside Retention - Heartland

    WM (Lombard, IL)
    …maintains an ongoing proactive account retention program, which includes meeting customer retention goals. Works with the Area Sales Manager to communicate ... and reinforces the corporate sales strategy and design with the Retention Team. Handle any escalated customer calls. These calls may include when a customer more
    WM (12/18/24)
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  • Sales Retention Account Associate

    WM (Lewisville, TX)
    …orientation, gender identity, age, national origin, disability, or veteran status. Put your customer retention skills to work in the Fortune 250! If you're ... **Quick Snapshot** In this position, you will become a retention expert! You'll split your time between inbound and...your time between inbound and outbound calls with our customer base to resolve issues and secure updated service… more
    WM (12/10/24)
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  • IT Project Management-Growth and Retention

    ARAMARK (Philadelphia, PA)
    …planning, executing, and overseeing projects that enhance our sales and customer retention efforts through innovative technological solutions. **Job ... and translate them into technological requirements. + Develop strategies to improve customer retention and loyalty through the use of technology. + Monitor and… more
    ARAMARK (10/30/24)
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  • Marketing Specialist II - Customer

    DISH Network (Englewood, CO)
    …Responsible for the planning, creative direction, and execution of existing customer marketing campaigns; including email, web, transactional account messaging, and ... key marketing opportunities and leverage those opportunities to drive customer engagement + Work cross-functionally with internal stakeholders and creative… more
    DISH Network (12/14/24)
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  • Retention Marketing Manager, New Use Cases…

    DoorDash (San Francisco, CA)
    …performance reports We're excited about you because + 4+ years experience in customer retention , email, and/or growth marketing + Record of driving business ... right restaurants to bring them into the product. As Retention Marketing Marketing Manager for Going Out, you will...right ad-hoc and lifecycle strategies for the Going Out customer and identify opportunities to tie in Going Out… more
    DoorDash (12/17/24)
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  • Retention Manager

    Wolters Kluwer (Columbus, OH)
    … goals. You'll be accountable for the overall performance and results of the retention department, ensuring our customer base remains loyal and engaged. This ... Leadership: Skills to manage and inspire a team towards achieving retention targets. + Customer Insight: Proficiency in understanding customer needs and… more
    Wolters Kluwer (01/07/25)
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  • Manager of Customer Success

    JobNimbus (Lehi, UT)
    …continuous improvement. + Develop and implement customer success strategies to enhance customer retention , growth and satisfaction. + Serve as a key point of ... role or other similar experience. + Proven track record of improving customer retention and satisfaction metrics. + Experience managing both Enterprise and SMB … more
    JobNimbus (12/15/24)
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  • Director of Customer Success

    Tava Health (Salt Lake City, UT)
    …mental health care. And that's work worth doing. Responsibilities: + Own customer retention goals, ensuring high levels of satisfaction and renewals. ... of accounts. + Build and implement repeatable, standardized playbooks for customer onboarding, engagement, retention , and expansion, creating consistency across… more
    Tava Health (12/10/24)
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  • Customer Experience Leader (Cambridge, MA…

    Philips (Cambridge, MA)
    …of improvement initiatives. + Drive the outside-in, customer -centric design of all customer touch points enabling customer retention using tools such as ... The Customer Experience Leader develops strategy to progress customer experience and retention from pre to post sales, with all customer touch points in… more
    Philips (01/09/25)
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  • Customer Success Manager

    Cancer IQ (Chicago, IL)
    customer progress during onboarding, addressing any issues or concerns promptly. 5. Customer Retention and Growth . Monitor customer health and ... that customers are maximizing the value of CancerIQ's products and services, driving customer satisfaction, retention , and growth. Additionally, you will play a… more
    Cancer IQ (12/21/24)
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  • Customer Success Manager

    Eaton Corporation (Moon Township, PA)
    …to meet tight deadlines. * Demonstrated ability to influence product adoption and customer retention . * Proficient in software technology (CRM and Customer ... needs. **Position Overview:** This strategic role is responsible for building customer relationships, developing retention and growth strategies, overseeing… more
    Eaton Corporation (12/12/24)
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  • Program Director, Customer Success

    Olympus Corporation of the Americas (Westborough, MA)
    …Head of Sales Ops and local SBCs to implement strategies to improve customer retention rates, reduce churn, and identify upsell and cross-sell opportunities. ... ensuring alignment between customer needs and organizational capabilities. + Customer Retention and Presentation Skills: Proven proficiency in customer more
    Olympus Corporation of the Americas (10/26/24)
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  • Customer Success Manager

    Applied Statistics & Management Inc. (Temecula, CA)
    …product. + Client Retention and Satisfaction: Maintain a strong focus on customer retention by ensuring high levels of satisfaction and delivering continuous ... Background in a SaaS organization, with a focus on customer success and retention . + Familiarity with...with a focus on customer success and retention . + Familiarity with practitioner credentialing, privileging, and payor… more
    Applied Statistics & Management Inc. (12/13/24)
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  • Customer Success Specialist - (Remote…

    Cengage Group (Oklahoma City, OK)
    …please see https://www.cengagegroup.com/about/inclusion-and-diversity/ . What you'll do here: The ** Customer Success Specialist** drives customer retention ... will also: + Achieves sales target for assigned accounts to achieve customer retention and grow sales + Provides consultative upselling and service by applying… more
    Cengage Group (01/08/25)
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  • Customer Success Manager - Engineers…

    JPMorgan Chase (Plano, TX)
    …in product or technology + Demonstrated ability to influence product adoption and customer retention + Excellent communication and interpersonal skills with the ... experience platform. You will play an active role in increasing engineer retention , preventing churn and building long-term customer relationships by providing… more
    JPMorgan Chase (01/08/25)
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  • Customer Success Manager II

    DealerOn, Inc. (Rockville, MD)
    …II is expected to be a hard-working team member with goals to improve overall customer retention , and support experience we provide our customers. This is a ... each project, and updating all stakeholders + Assist business leads in driving customer retention and identifying business growth opportunities + Work alongside… more
    DealerOn, Inc. (12/25/24)
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