- Liberty Bank (Middletown, CT)
- …proven experience in workforce management, scheduling, or a related role in a call center or customer service environment. + Strong knowledge of call ... center operations, performance metrics, and workforce management tools (experience with Genesys or similar platforms preferred). + Ability to analyze data, make… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …full-time clerical work or direct customer service in a local Workforce Development Center or other Iowa Workforce Development office. For additional ... of experience do you have of full-time clerical work or direct customer service in a local Workforce Development Center or other Iowa Workforce … more
- Mass Markets (Mesilla, NM)
- …globally expanding, industry-leading organization. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of ... supervisors and drive performance across our customer service and sales operations. This role...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Mass Markets (Killeen, TX)
- …individual and possess excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... team. This is a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered for… more
- Vanderbilt University Medical Center (Nashville, TN)
- …of the position and additional duties may be assigned. TECHNICAL CAPABILITIES + CUSTOMER SERVICE (Intermediate): A continuing focus on the needs and requirements ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care,… more
- Liberty Utilities (Joplin, MO)
- Manager, Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804 **Our purpose is sustaining energy and water for ... reliability. + Partner with Quality Assurance and Training teams to ensure workforce readiness and skill alignment with evolving customer needs. **Education and… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …LevelNon-Management Job CodeN/A Job Description Summary Organization NameCustomer Care Reports toSupervisor, Customer Service Full or Part TimeFull Time If Part ... Position Information Functional TitleCustomer Service Advisor - Call Center (Pool)...CSA ) is the primary voice of WSSC Water customer service and is responsible for responding… more
- Liberty Bank (Middletown, CT)
- …will assist in the delivery of all new hire and ongoing training for the Customer Service Center . In addition, the CSC Training & Development Specialist ... and presenting new hire and ongoing training in the Customer Service Center . + Training...maintenance of a knowledge management system + Assist with Workforce Management within the Call Center Technology… more
- Kelly Services (Alpharetta, GA)
- …**Why you should apply to be a Call Center Representative:** + Use your Customer Service skills and passion for helping others. + Paid On-the-Job Training. + ... , 2-3 times per month + Have experience in customer service , call center , or...qualified individuals with disabilities and protected veterans in the workforce . Requests for accommodation related to our application process… more
- AbbVie (Austin, TX)
- …Aesthetics on LinkedIn. Allergan Aesthetics | An AbbVie Company Job Description The Customer Service Workforce Administrator is integral to our success. ... team ensuring a strategic and consistent approach that drives workforce strategy + Service as WFM's point...+ Capacity Planning/forecasting experience is strongly desired + Contact Center workforce management experience in a scaling… more
- ManpowerGroup (Fremont, MI)
- Our client in Fremont, Michigan is seeking an onsite Contact Center Customer Service Coordinator to join their team. The ideal candidate will have strong ... skills which will align successfully in the organization. **Job Title: Contact Center Customer Service Coordinator** **Location: Fremont, MI** **Pay Rate:… more
- TTEC (Portsmouth, VA)
- …for the Walk-In Center and maintain complete knowledge of all Customer Service Representative responsibilities. + Display leadership qualities, set a good ... potential has a place here with TTEC's award-winning employment experience. As a **Lead Customer Service Representative working onsite** , you'll be a part of… more
- Central Maine Medical Center (Auburn, ME)
- …to work independently and excel as part of a team + Excellent customer service skills + Proficient computer skills Primary Responsibilities: + Consistently ... licensure + Knowledge of nursing in an ambulatory surgery center setting with emphasis on surgical risk factors, patient...excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in… more
- System One (Nashville, TN)
- Customer Service IV Location: Nashville TN Pay Rate: $25/hour Schedule: Monday-Friday /Hybrid role Summary The Customer Service Representative interacts ... and analytical abilities. The position is not a call center role but involves occasional calls, email correspondence, and...School Diploma or GED required. + 2-3 years of customer service -related experience required. + Previous experience… more
- Vanderbilt University Medical Center (Nashville, TN)
- …electronic system according to written and verbal instructions efficiently and accurately. + Customer Service (Novice): A continuing focus on the needs and ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care,… more
- American Airlines (New York, NY)
- …support through a variety of mechanisms in order for them to deliver superior customer service + Coaches and mentors frontline team members in skill development, ... customer service elevation and company culture behaviors...Ability to bring out the best performance in the workforce through proactive employee engagement and support for an… more
- Albany Medical Center (Albany, NY)
- …time management skills. + Ability to handle high workload volume. + Excellent customer service skills and ability to communicate effectively both written and ... adaptable. Thank you for your interest in Albany Medical Center ! Albany Medical is an equal opportunity employer. This...information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to… more
- Arab Community Center for Economic and Social Serv (Detroit, MI)
- …within a team environment + Handle stressful situations and provide a high level of customer service in a calm and professional manner + Establish and maintain ... Workforce Development Coordinator Department: Workforce Development... customer data information and progress + Ensure customer follow-up after service , send customer… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- …Information Functional TitleSr. Manager, Customer Care (Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service GradeGS.18 ... Manager Job CodeN/A Job Description Summary Organization NameCustomer Care Reports toDirector, Customer Service Full or Part TimeFull Time If Part Time… more
- Kelly Services (Bridgewater, NJ)
- …each complaint is processed efficiently and accurately, while maintaining a high standard of customer service . You will work closely with various teams to ensure ... **Job Title: ** Customer Care Call Center Representative **Location:...investigation. + First Point Person for issues escalated by Customer Service (if issue is consumer related… more