- Daiichi Sankyo, Inc. (Bernards, NJ)
- …Gather feedback from users to continuously improve system functionality and user experience.- Stay current with industry trends and emerging technologies to ... ensure we remain competitive and provide the proper customer experience for both internal and external customers.- Develop...as the main liaison between business and DX/IT for user support and handling escalation and collaborating closely with… more
- Daiichi Sankyo, Inc. (Bernards, NJ)
- …ensure the system functions efficiently and accurately to meet system requirements, customer needs and deliver optimal and error free ERP solutions. Works directly ... for production turnover. Resolve production support issues within established service level agreements. Provide project management support as necessary.Primary point… more
- Legend Biotech USA, Inc. (Raritan, NJ)
- …operations, and IT teams.Create and maintain process maps, data objects and user guides, to ensure a comprehensive knowledge base.Manage and support all ... including business engagement, impact analysis, documentation review and approval, user testing reviews, ensuring smooth and controlled changes to minimize… more
- Eclaro (Calhoun, GA)
- …as DLP, NAC, Firewalls . Scripting skills (PowerShell) is a plus. Strong customer service and troubleshooting skills. Excellent oral and written communication ... essential in ensuring positive outcomes. Will be responsible for an optimal end- user experience and ensure that the environment remains optimal and secure.… more
- Merck & Co. (Rahway, NJ)
- …our product capabilities, strategy, and vision to diverse business units. - Voice of the Customer : Serve as the "voice of the customer " for the Cross-Divisional ... ensuring that our products and solutions are aligned with user needs and expectations. Gather and incorporate feedback to...and compliance functions. - Education : Bachelor's degree in Computer Science , Information Technology, or a related field.… more
- Yancey Bros. Co CAT (Hiram, GA)
- …videos Moderate all user -generated content, and support the moderation of user -generated content facilitated through customer contact employees, in line with ... our customers with the highest quality sales, parts and service . From Caterpillar heavy and compact construction equipment to...Environment:Most of your time is spent sitting at a computer . Willing to work in a climate-controlled environment with… more
- Constellis (Philadelphia, PA)
- …Engineer and implement solutions and best practices for the TSD to improve customer service , accuracy, and efficiency using the available software and systems. ... service calls. Submit and follow up on service tickets generated by user and agency...access, CCTV, and elevator relay systems Excellent leadership and customer service skills Strong verbal and written… more
- PlanIT Group (Savannah, GA)
- We compete in a fast-paced environment and pride ourselves on elite customer service , quality products, and a technology-forward approach to business. As we ... department. We are looking for a fast learner with computer science experience who can work well in a...Administration of On-Prem Domain and M365 Azure Active Directory, user roles Supervise and maintain network and servers Administer… more
- Entre Technology Services (Bozeman, MT)
- …II escalation resource Core Competencies/Skills: * Customer Service * Computer Troubleshooting * End User Training * Help Desk/Desktop Support * Mobile ... medium IT projects. If you have a passion for customer service , enjoy solving the tough technical...expanding team environment. Provides support to end users for computer , application, system, device, access and hardware issues. Identifies,… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands ... a US Citizen + Non-remote (relocation incentive available) The Computer User Support Specialist will support the...of relevant experience in IT/help desk roles or within customer service . + Computing Environment certification in… more
- Koniag Government Services (Washington, DC)
- …Government Services company, is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our ... of the best and brightest minds in the HUD and US Industries. The Journeyman Computer User Support Specialist is an integral component of a team supporting our… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist to join our team at the Aberdeen Proving ... Secret Clearance required + Non-remote (relocation incentive available) The Computer User Support Specialist will provide Tier...+ Active secret clearance. + BA/BS degree in IT Service Management, Computer Science, Information Systems, or… more
- IT Partners,Inc (Herndon, VA)
- Computer User Support Specialist Mechanicsburg, PA, Kittery, ME, or Remote, Full Time Description The Computer User Support Specialist will provide Tier ... a portfolio of systems supporting the logistics domain. The User Support Specialist will respond to trouble tickets, provide...using desk guides and frequently asked questions . Exceptional customer service mannerism and attitude . Experience… more
- NANA Regional Corporation (Falls Church, VA)
- Tuvli is looking for a Journeyman Computer User Support Specialist to work in Falls Church, VA. To join our team of outstanding professionals, apply today! ... limited to, Group Policy management and configuration, management of computer / user objects. + Evaluates computer ...ticketing system (ServiceNow preferred). + Team player. + Outstanding Customer Service skills. + Excellent verbal and… more
- Allison Transmission (Indianapolis, IN)
- …reporting capabilities. Key Performance Measures + End user satisfaction with service desk, desktop, workstation imaging, computer refresh, and computer ... user hardware evaluation and selection, and procure end user computer and peripheral hardware + Review...imaging. + 5 + years participating in an IT customer service role Scope + Support 3000… more
- NANA Regional Corporation (GA)
- …areas of the job; compliance with schedule, following CSD business processes, and superior customer service skills. + Serves as the initial point of contact for ... you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several...systems related problems in a 70,000+ customer enterprise. + Troubleshoot research, diagnoses, documents and resolves… more
- NANA Regional Corporation (Macdill AFB, FL)
- …In this role, you will be a part of an enterprise IT Service Management (ITSM) process for USSOCOM locations across several networks and mission-critical ... and applications specific to the SIE / USSOCOM enterprise, IT service management, Information Technology Infrastructure Library (ITIL), and other relevant domains.… more
- Post Holdings Inc. (Lakeville, MN)
- …Oversee inventory management for IT assets, ensuring timely replacements and upgrades. Customer Service and Stakeholder Collaboration: Foster a customer ... and provide feedback to both internal staff and the service provider. End- User Computing Strategy: Develop and...Excellent communication and interpersonal skills, with a focus on customer service . Experience with audio-visual systems and… more
- Brink's (Coppell, TX)
- …on a Global level. Responsible for managing and advancing support of end user service requests and computing issues. Implements operational best practices and ... day-to-day operations of Field Service Support, IT Service Desk, End User Computing, IT Collaboration...based on trust and delivering on promises. . Strong customer service mindset and knows the meaning… more
- City of New York (New York, NY)
- …to instill public confidence and encourage compliance while providing exceptional customer service . The Finance Information Technology (FIT) Division designs, ... websites which enable citywide payments, land records, property assessment, parking adjudications, customer service , and the Sheriff's public safety work. FIT is… more
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