- Aequor (Piscataway, NJ)
- …worker's compensation, life insurance, accident plans, etc.). This position provides excellent customer service and partners closely with Broker to improve ... assessments. Review data in conjunction with actuarial evaluation task forces.Provide customer service support to internal and external customers. Develop… more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Service Desk Specialist Journeyman- Tier ... of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users that are...end users that are in-office and off-site. + Documenting customer requests in call tracking system and recording the… more
- ManTech (Glen Burnie, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Service Desk Specialist , Senior- Tier 1** ... or exceeding KPI requirements. + Assigning tickets received from customer self-submission and from other OCIO teams. + Contributing...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Service Desk Specialist - Cleared Tier ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...customer tickets in a ticketing system. + Outstanding customer service skills and practices. + Experience… more
- ManTech (Washington, DC)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented ** Service Desk Specialist Journeyman- Tier ... the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two and higher… more
- General Dynamics Information Technology (Arlington, VA)
- …people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support ... Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Help ...into opportunity. And our work depends on a Help Desk Specialist joining our team to support… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Lead Service Desk Support Specialist - Tier 1** to join our ... tasks and services to operate a 24 x 7 Service Desk Operation. You will be the...requesting customer assistance + Meet or exceed customer Service Level Agreements (SLA) + Maintaining… more
- General Dynamics Information Technology (Bethesda, MD)
- …**Job Description:** Transform technology into opportunity as a Help Desk Tier I/ Customer Service Support Specialist with GDIT. A career in enterprise ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe… more
- Mercy University (Dobbs Ferry, NY)
- Service Desk Specialist Print...of one year of experience in an IT-related help desk . + Strong customer service ... (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply Service Desk Specialist Salary $20.33 - $32.52 Hourly Location Tarrytown, NY Job… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level) to join ... a US Citizen + Secret Clearance required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist , you will be the face of our… more
- Excentium (GA)
- IT Service Desk Specialist II Summary Title:IT Service Desk Specialist II ID:506 Department:IT Technical Expertise & Support Location:Fort ... Eisenhower, GA Description IT Service Desk Specialist II Excentium,...service resources to resolve incidents. Creates a positive customer support experience and builds strong relationships through deep… more
- General Dynamics Information Technology (Aurora, CO)
- …**Job Description:** Seize your opportunity to make a personal impact as an **IT Service Desk Specialist II** supporting GDIT's Military Health IT Team. ... At GDIT, people are our differentiator. As an IT Service Desk Specialist II in...+ **Experience:** 4+ years of progressive experience in IT customer service + **Certifications:** + IAT II… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- Insight Global (Atlanta, GA)
- Job Description A financial institution in the Atlanta area is seeking a Service Desk Specialist to join their team. The Service Desk team ... answers/closes an average of 1000 calls per month. The Service Desk Specialist is responsible...effective in interpersonal communications and problem solving, providing superior customer service at every level from staff… more
- CGI Technologies and Solutions, Inc. (Alexandria, VA)
- **Defense Acquisition Service Desk Specialist ** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, Alexandria ... of Defense for Acquisition, Defense Pricing, Contracting, and Acquisition Policy. The Service Desk Specialist supports an overarching platform for… more
- CACI International (Norfolk, VA)
- Help Desk Specialist Job Category: Service...to 2 years of technical support experience + Strong customer service skills + Basic understanding of ... + educational degrees as stated below** **:** + **Help Desk Specialist I** **- High School diploma...The ideal candidate will combine technical aptitude with strong customer service skills and attention to detail.… more
- Link Solutions Inc (Fort Knox, KY)
- …appraised for CMMI ML3 for Services and Development. Link Solutions Inc. is seeking a Help Desk Support Service Specialist to join our team in support of the ... a US Citizen + Secret clearance required + Non-remote (relocation incentive available) As a Help Desk Support Service Specialist , you will be the face of our… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- IT Help Desk Specialist Location MD - Aberdeen...provide complete support to the end user from the Service Desk ticketing system + Performs technical ... as required. Convert Portal tickets to Remedy when RNEC/Army Enterprise Service Desk escalation is required. REQUIRED DEGREE/EDUCATION/CERTIFICATION: High school… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …DC). Requirements GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support ... Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept...escalated by the junior level analysts. + Demonstrate sound customer service and telephone etiquette in responding… more
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