- M&T Bank (Amherst, NY)
- …Experience or coursework in a financial crime or law enforcement related field + Customer service experience in a specialist or supervisory role + Experience ... + Ensure activities comply with applicable laws and regulations impacting card fraud detection activities to protect Company and customer interests. +… more
- SMBC (Los Angeles, CA)
- …is to be "the bank of choice" for middle market and professional service companies by establishing long term customer relationships and loyalty, providing ... and oversee upgrades of failed or obsolete systems as appropriate. + Manage the Bank's fraud related cases involving Bank or customer loss seeing them through to… more
- Citigroup (Jacksonville, FL)
- …This manager will serve as the primary point of contact for business segments, service partners and product teams to escalate fraud -related matters. In addition, ... projects + Lead efforts to streamline Operational processes to improve customer experience, fraud detection effectiveness, and Operational cost. +… more
- M&T Bank (Amherst, NY)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Buffalo, NY. This position is hybrid with 2 days per week onsite.** ****...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- Citigroup (Tampa, FL)
- …Operations and Fraud Audit Team is responsible for coverage of Customer Service , Credit Operations, Core Operations, Transaction Services, Collections and ... The Senior Audit Manager, USPB Operations and Fraud Prevention is a senior level management position...Recovery, Fraud Prevention and KYC Operations supporting multiple lines of… more
- Citizens (Riverside, RI)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Cambridge Savings Bank (Waltham, MA)
- …Bank. Additionally, this team has responsibility to enhance internal (CSB) and external ( customer ) education on fraud risks and mitigation best practices. The ... POSITION: Senior Fraud Investigator Summary: At Cambridge Savings Bank, our...alerts and lead complex investigations sourced from monitoring software, customer reporting, internal escalation, and external contact into financial… more
- Walmart (Bellevue, WA)
- …Here is your opportunity!** **We are looking for a Staff, Product Management on the Anti- Fraud team who has the passion to work with data scientists and engineers to ... design and implement strategies that leverage Big Data and complex fraud detection algorithms to stop fraudsters in their tracks.** **About Team: Fraud And… more
- Wells Fargo (Minneapolis, MN)
- …Senior Lead Digital Product Manager to drive strategy and develop industry leading fraud and scam mitigation capabilities while maintaining the best customer ... be responsible for the overall reduction and management of Fraud and Scams within Zelle and the rest of...Zelle ecosystem while balancing the need for a best-in-class customer experience by minimizing false positives and improving existing… more
- Federal Reserve Bank (Boston, MA)
- …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... financial institutions via FedLine(R) Solutions, FedNowSM, Fedwire(R), National Settlement Service (NSS), FedCash(R), FedACH(R) (Automated Clearing House), and Check… more
- City National Bank (Los Angeles, CA)
- …maintaining relationships with internal and external CNB customers and providing exemplary customer service . Adherence to Bank and regulatory policies. **What ... ** FRAUD TEAM SUPPORT ANALYST** ** Hybrid Schedule...to work in a high-productive, deadline-oriented environment. + Excellent customer service skills with the ability to… more
- Capital One (Mclean, VA)
- …mechanisms to combine multiple detection signals, which can automatically highlight cyber fraud threats to specific at-risk customer populations + Create and ... 3 (19075), United States of America, McLean, Virginia Cyber Fraud Intelligence, Principal Associate Capital One is looking for...communicate actionable referrals of at-risk customer accounts through the research of common indicators of… more
- Experian (Scottsdale, AZ)
- …you will design and oversee the development of distributed applications focused on fraud detection. In this individual contributor hybrid role, you will report ... global information services company. We help businesses provide great customer experiences by managing and analyzing data to help...help them guide better decisions and outcomes, and prevent fraud . We help millions of people better improve their… more
- US Bank (Charlotte, NC)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... will work closely with internal teammates for fast turnaround of implementation of fraud rules to provide the best customer experience available. The analyst… more
- City National Bank (Newark, DE)
- …be able to trouble shoot and resolve client concerns + Effective interpersonal, customer service and communication skills to interact effectively with all levels ... **CARD FRAUD /SERVICING LEAD** ** Hybrid Schedule 3 days...desire to assist clients with a variety of client service -related issues in a fast-paced, independent, telephone based … more
- Charles Schwab (Omaha, NE)
- …status quo" and transform the finance industry together. The Manager position for Fraud Investigations plays a key individual contributor role within the Fraud ... with our most significant business partners including: Identity Theft Team, Customer Verification & Research Center, Move Money Solutions and Operations. **What… more
- US Bank (Charlotte, NC)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... and manually created alerts from internal and external referral sources. The Fraud Analyst will be responsible for reviewing risk-based alerts which have triggered… more
- Citizens (Pittsburgh, PA)
- …the banking industry, including an understanding of banking operations, compliance, and customer service best practices. + Workflow Application Navigation - ... Description As a Fraud Claims Sr. Specialist, you'll play a pivotal...to protecting our customers, maintaining the highest standards of service , and ensuring the integrity of financial transactions. You'll… more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **Role Description**...of hours to be regularly worked. New York City ( Hybrid On-Site): $165,100 - $188,500 for Princ Associate, Data… more
- American Express (New York, NY)
- …portfolios and optimizes profit-based risk management decisions at all stages of the customer credit lifecycle. ** Fraud Risk Strategy:** The team analyzes and ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...improves controls across all points of business that create fraud vulnerabilities, including product and service design,… more