- Citigroup (San Antonio, TX)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Byline Bank (Chicago, IL)
- **About Byline Bank:** Headquartered in Chicago, Byline Bank is a full- service commercial bank serving small- and medium-sized businesses, financial sponsors and ... in the communities we serve. If you're passionate about delivering quality service and thrive in a supportive, growth-oriented environment, let's connect to discuss… more
- M&T Bank (Bridgeport, CT)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Bridgeport, CT. This position is hybrid with 2 days per week onsite.** ****...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- American Express (Washington, DC)
- … management practices, which contribute to Amex's industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...together. **General Counsel's Organization - Manager & Counsel, Credit Fraud Risk and Global Credit and Fraud … more
- Cambridge Savings Bank (Waltham, MA)
- POSITION: Fraud Operations Analyst Summary: At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's ... expectations and having a strong commitment to diversity and inclusion. The Fraud Operations Analyst is responsible for supporting operational fraud functions… more
- Ally (Harrisburg, PA)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... team who uses their business acumen, technical skills, and customer focus to support new and emerging fraud...this position. This is an in office role with Hybrid schedule. Ally work locations are Lewisville TX, Jacksonville… more
- US Bank (Columbus, OH)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... skills and discover what you excel at-all from Day One. **Job Description** External Fraud Investigators may concentrate on one specific or many different fraud … more
- NBC Universal (New York, NY)
- …management experience and has the ability to thrive in a fast-paced, customer -centric and ever-changing environment. Global Controllership - Fraud /Loss & ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- American Express (New York, NY)
- … management practices, which contribute to Amex's industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...serve as the primary lawyer advising the Credit and Fraud Risk (CFR) organization on modeling, Artificial Intelligence (AI),… more
- TEKsystems (Sandy Springs, GA)
- …system adaptability and engagement methods to ensure optimal member experience and customer service . + Perform transactions or related functions for savings, ... Member Service Representative ( Fraud Department) Primarily Remote...needs and provide opportunities for positive member interaction. Skills customer service , data entry, inbound and outbound… more
- Marriott (Bethesda, MD)
- …of customer /stakeholder needs and actions consistent with the company's service standards. . **Coworker Relationships -** Interacts with others in a way ... temporary position. As a member of the Payment and Fraud Products team, the Business Analyst, Enterprise Products will...to supporting engineering and operations to ensure revenue and customer satisfaction goals are met. A familiarity with dealing… more
- Walmart (Bellevue, WA)
- …What you'll do Join Walmart as **Principal, Technical Program Manager - Payments & Fraud Platform Team** in our Global Technology EBS team. Your work could help over ... expand into new opportunities and evolve with innovations in supply chain and customer experience, we have an exciting opportunity to build software that scales our… more
- Amazon (Seattle, WA)
- …of rules for CloudFront, API Gateway, and ALB. Not only do we build an AWS Security service , but we're a customer of AWS using other AWS services to provide the ... Cloud, maintaining on premise data centers, or using a hybrid Cloud approach. We build a highly available low...Automations on the AWS Cloud. We own the direct customer experience as well as the per request processing… more
- Amazon (Seattle, WA)
- …Gateway, Application Load Balancer, and AppSync. Not only do we build an AWS Security service , but we're a customer of AWS using other AWS services to provide ... Cloud, maintaining on premise data centers, or using a hybrid Cloud approach. What challenges does the WAF Team...special about the WAF Team? We own the direct customer experience as well as the per request processing… more
- CareFirst (Baltimore, MD)
- …10 and CPT Codes, medical terminology, extensive training in claims and subscriber customer service methods, and previous experience in the health care industry. ... detection, investigation, and resolution of low to medium levels fraud , waste, and abuse schemes, resulting in the savings...be able to meet established deadlines and handle multiple customer service demands from internal and external… more
- CareFirst (Baltimore, MD)
- …relationships. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set ... and resolution of all levels (low to complex), of fraud , waste, and abuse schemes, resulting in the savings...Must be able to effectively communicate and provide positive customer service to every internal and external… more
- Zions Bancorporation (Denver, CO)
- …The ideal candidate will have the skills and experience to: + Provide exceptional customer service to Treasury Management clients on a broad range of issues ... United States and will have the flexibility of a hybrid schedule (3 days in-office, 2 days from home)...services, accounting, financial and account analysis. Must have good customer service , problem solving and communications skills,… more
- Raymond James Financial, Inc. (CO)
- …large amounts of data, interpret higher risk attributes (transactional, geographical, product/ service , customer type, etc.), and validate case dispositions ... by the Financial Intelligence Unit (FIU) and the Enterprise Fraud Risk Management ( Fraud ) teams. This role...that all cases are closed/filed in accordance with internal Service Level Agreements (SLA) and the securities and/or banking… more
- American Express (Phoenix, AZ)
- …process improvements. **Minimum Qualifications:** + Prior experience working with online deposit fraud + Prior Customer Service experience + Strong ... uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in… more