- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …Center Team Lead Certified a plus 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. ... on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. Attains a minimum of 85.5%… more
- Accenture (Arlington, VA)
- …as Jira to manage tasks What you'll need: 5 years of experience with customer service and Help Desk functions 5 years of experience with basic service ... with necessary customer -specific knowledge. What you'll do: Provide IT Help Desk support to customers Jira service administration (Configure workflows,… more
- Robert Half (Willow Grove, PA)
- Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within ... daily technical assistance. Facilitate detail oriented development of the help desk team by identifying training needs,...liaison for the team to support career growth. Audit service desk ticket queues to proactively address… more
- System One (Washington, DC)
- …with the Network Manager, Network Engineers, 3rd party Network Service Providers, Service Desk , and JMD customer components to provide incident ... Monitoring and Incident Response Team Member ( Help Desk ) 100% Remote (Must live...weeks. Day to day tasks include: Handle Tier 1/2 Service Desk escalations through tickets, phone, or… more
- CACI International (Fort George G Meade, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... The Opportunity: - CACI is seeking a Tier 1 Help Desk Specialist to join our team...guide troubleshooting and incident management for support. Demonstrate sound customer service and telephone/ticket etiquette in responding… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- Stony Brook University (Stony Brook, NY)
- …in Information Technology or technical degree. **OR** + Two to four years experience in a Help Desk , Service Desk or technical support environment. + ... tablets. + Excellent oral and written communication skills. Excellent customer service skills. + Work may require...degree. + Three to five years experience in a Help Desk , Service Desk… more
- General Dynamics Information Technology (Elkridge, MD)
- …US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help...written and verbal communication skills along with a strong customer service focus and ability to work… more
- Robert Half (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for ... issues to senior IT staff as needed Provide exceptional customer service and clear communication to end...guidelines, and best practices Requirements Requirements 1-3 years of Help Desk or Technical Support experience (internships… more
- NuAxis Innovations (San Francisco, CA)
- …Foundations + Help Desk Institute's HDA* certification + Customer Service Representative Certification **Knowledge Requirements:** + Must have at least ... Certifications in ITIL v3 Foundations or Help Desk Institute's HDA* certification or Customer ...Help Desk Institute's HDA* certification or Customer Service Representative certifications is required. **Experience:**… more
- NuAxis Innovations (Washington, DC)
- **Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... make customer experience (CX) the center of every government solution.**...are currently seeking a talented and motivated **Tier I Service Desk Specialist** for a Full Time… more
- Marriott (Arlington, VA)
- …Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for ... a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints… more
- Marriott (Los Angeles, CA)
- …Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for ... a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints… more
- Marriott (San Antonio, TX)
- …the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for ... Sets a positive example for guest relations. Empowers employees to provide excellent customer service . Observes service behaviors of employees and provides… more
- Robert Half (Woburn, MA)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical ... - Minimum of 1 year of experience in a help desk or technical support role. Proficiency...Excellent communication and problem-solving skills. Commitment to providing outstanding customer service and technical assistance. Technology Doesn't… more
- Robert Half (Atlanta, GA)
- …communication, professionalism, and a customer -first mindset. Requirements 1+ years of help desk or IT support experience Basic understanding of Windows/Mac ... This is a contract-to-permanent, onsite role based in the Metro Atlanta area. The Help Desk Technician provides frontline technical support to end users across… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- **Description** The IT Service Desk Manager is responsible for leading the daily operations of the organization's service desk . This role ensures the ... of high-quality IT support services, manages a team of service desk analysts, and acts as the... staff to ensure effective troubleshooting, solution delivery, and customer service . + Uses ITSM platforms (eg,… more
- NuAxis Innovations (Reno, NV)
- … Technician** for a Full-Time position. **Job Summary:** NuAxis Innovations is seeking a customer -focused Help Desk Technician to support the US Fish and ... ** Help Desk Specialist** Location **Reno, NV**...** Help Desk Specialist** Location **Reno, NV** \# of openings...devices in an enterprise environment. . Strong communication and customer service skills. . Ability to work… more
- Robert Half (Lakewood, NJ)
- Description We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft ... 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email… more
- Allied Universal (O Fallon, MO)
- …helping to deter security-related incidents through your presence and providing outstanding customer service . Embracing our values of agility, reliability, and ... access control procedures. Monitor entry and exit points at the front desk to help to deter unauthorized access and/or suspicious activity. Respond to incidents… more
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