- General Dynamics Information Technology (Colorado Springs, CO)
- …Public Trust/Other Required: None Job Family: Technical Support Services Skills: Communication, Customer Service , Help Desk Support Certifications: ... 1 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK TECHNICIAN II hours: 0600-1400 days: Sun - Thurs Advance how our… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …Center Team Lead Certified a plus 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. ... on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities. Attains a minimum of 85.5%… more
- Accenture (Arlington, VA)
- …as Jira to manage tasks What you'll need: 5 years of experience with customer service and Help Desk functions 5 years of experience with basic service ... with necessary customer -specific knowledge. What you'll do: Provide IT Help Desk support to customers Jira service administration (Configure workflows,… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …with exceptional customer service in daily responsibilities. Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures ... As the entry point for customers, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up...a degree upon approval. Other Job Specific Skills Excellent customer service skills Uses a knowledge document… more
- TEKsystems (Washington, DC)
- …secure facilities as needed. Skills Help desk support, Help desk , Troubleshooting, Customer service , Service desk , Phone support, ... software platforms Top Skills Details Help desk support, Help desk ,Troubleshooting, Customer service , Service desk ,Phone… more
- Robert Half (Willow Grove, PA)
- Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within ... daily technical assistance. Facilitate detail oriented development of the help desk team by identifying training needs,...liaison for the team to support career growth. Audit service desk ticket queues to proactively address… more
- System One (Washington, DC)
- …with the Network Manager, Network Engineers, 3rd party Network Service Providers, Service Desk , and JMD customer components to provide incident ... Monitoring and Incident Response Team Member ( Help Desk ) 100% Remote (Must live...weeks. Day to day tasks include: Handle Tier 1/2 Service Desk escalations through tickets, phone, or… more
- Robert Half (Brookfield, WI)
- Description We are looking for a dedicated Help Desk Analyst I to join our team in Brookfield, Wisconsin. In this Contract to permanent position, you will play a ... and working within a Windows environment. Responsibilities Deliver responsive and efficient help desk support to employees, addressing device and system-related… more
- CACI International (Fort George G Meade, MD)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... The Opportunity: - CACI is seeking a Tier 1 Help Desk Specialist to join our team...guide troubleshooting and incident management for support. Demonstrate sound customer service and telephone/ticket etiquette in responding… more
- General Dynamics Information Technology (Elkridge, MD)
- …US Citizenship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means ... operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help...written and verbal communication skills along with a strong customer service focus and ability to work… more
- Cayuse Holdings (Columbia, SC)
- …LOCATION Remote SALARY: $15.00-$17.00 EMPLOYEE TYPE: Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service ... Overview JOB TITLE: Help Desk Agent CAYUSE COMPANY: Cayuse... customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and… more
- Robert Half (Fort Lauderdale, FL)
- Description IT Help Desk Technician We are seeking an enthusiastic IT Help Desk Technician to join our growing technology team. This role is ideal for ... issues to senior IT staff as needed Provide exceptional customer service and clear communication to end...guidelines, and best practices Requirements Requirements 1-3 years of Help Desk or Technical Support experience (internships… more
- Robert Half (Madison, WI)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Madison, Wisconsin. In this role, you will provide essential technical ... end users, addressing hardware, software, and network-related concerns. Manage and resolve service desk tickets efficiently while ensuring timely updates to… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …(eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military ... years of experience providing computer/network user support in a help desk environment (additional 4 years of...may be considered in lieu of Bachelor's degree) Excellent customer service and communications skills Solid working… more
- Marriott (Arlington, VA)
- …Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for ... a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints… more
- Marriott (Los Angeles, CA)
- …Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for ... a positive example for guest relations. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints… more
- Marriott (San Antonio, TX)
- …the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service Provides services that are above and beyond for ... Sets a positive example for guest relations. Empowers employees to provide excellent customer service . Observes service behaviors of employees and provides… more
- Robert Half (Woburn, MA)
- Description We are looking for a dedicated Help Desk Analyst II to join our team in Woburn, Massachusetts. In this role, you will provide exceptional technical ... - Minimum of 1 year of experience in a help desk or technical support role. Proficiency...Excellent communication and problem-solving skills. Commitment to providing outstanding customer service and technical assistance. Technology Doesn't… more
- Robert Half (Atlanta, GA)
- …communication, professionalism, and a customer -first mindset. Requirements 1+ years of help desk or IT support experience Basic understanding of Windows/Mac ... This is a contract-to-permanent, onsite role based in the Metro Atlanta area. The Help Desk Technician provides frontline technical support to end users across… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a Help Desk System Specialist to join our Security and Electronic Systems (SES) ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...Degree and 0+ Years of Relevant Experience Relevant Experience: Help Desk Support Functions with a Combination… more
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