- Citigroup (Newark, DE)
- …duties as assigned. **Job qualifications:** * 3+ years' experience in Help Desk and/or application support * Previous Customer Service experience preferred * ... Testing for new features and functions and perform post application release validations, compile results and report to Technology...days a week (PC and phone)** **Job Family Group:** Customer Service **Job Family:** Institutional Customer… more
- Applied Technical Services, Inc. (Marietta, GA)
- …escalate issues related to the IT infrastructure that we support and assist the HelpDesk Manager with reporting on Service Desk Operations. Using a combination ... Helpdesk personnel. + Investigate and resolve security risk service requests. Follow up with any client or external...+ Submit additions to Abel Solutions' knowledgebase to improve service delivery and customer satisfaction. + Earn… more
- Candela Corporation (Marlborough, MA)
- **Senior Helpdesk Specialist** Requisition Number **2728** Location **US - Marlborough, MA** State/Territory **Massachusetts** Candela is recognized globally for its ... to provide the highest levels of clinical, technical, and customer support and continue to build on the longstanding...a mixed platform environment as part of our global helpdesk team based in our Marlborough, Massachusetts office. The… more
- Xerox (San Diego, CA)
- Technical Helpdesk & Digital Support Associate Professional **General Information** Press space or enter keys to toggle section visibility City San Diego ... diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity) Deployable Support Rep (currently, Technical Helpdesk & Digital Remote Support Associate Professional). This position… more
- Xerox (Washington, DC)
- …by Associate I helpdesk employees. + Identified as technical and client service advanced support - provides day to day procedural and technical direction to ... Delivery Associate Helpdesk - Washington, DC **General Information** Press space...potential attainment failures. + May be required to provide customer satisfaction service results at customer… more
- Corning Incorporated (Painted Post, NY)
- …to multitask, complete tasks and meet deadlines in a fast-paced environment. + Customer service experience, preferably in a call center environment. + Strong ... Fortune 500 companies and other large organizations across the world. Job Title: ** Service Desk Agent/IT Helpdesk ** **Position Details:** + Hours: M-F (8am-5pm)… more
- University of Utah (Salt Lake City, UT)
- …a wealth of knowledge-sharing and mentoring to this role. Candidate should have excellent customer service skills, be self-driven, and be able to demonstrate a ... engage in creatively finding and brainstorming improvements including: checklists, improving customer service skills, and finding novel solutions to recurrent… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and… more
- Insight Global (Los Angeles, CA)
- …Experience supporting an environment that is heavy in Windows, Mac, and Linux Strong customer service skills null We are a company committed to creating diverse ... Job Description Insight Global is hiring an Helpdesk Support Technician to support one of our...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- General Dynamics Information Technology (Elkridge, MD)
- …Remedy, SCSM, ServiceNow + Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- General Dynamics Information Technology (Elkridge, MD)
- …Remedy, SCSM, ServiceNow + Strong written and verbal communication skills along with a strong customer service focus and ability to work well as part of a team ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting… more
- Amazon (Arlington, VA)
- … efficiency. * Defect Reduction: Spearhead defect reduction initiatives across the customer service ecosystem. Implement root cause analysis methodologies and ... to join the Global Real Estate and Facilities (GREF) Helpdesk team. The GREF organization is responsible for creating...global program management with at least 1 year in customer service or related operations. - Proven… more
- SAIC (Honolulu, HI)
- …queries by telephone or self- service ticket in support of customer computer hardware, software, network, system/ application access, and telecommunications ... Helpdesk ** to support the **US Army's Army Enterprise Service Desk (AESD)** team in **Honolulu, HI** to resolve...database + Strong Oral and written communication skills + Customer Service orientated **REQUIRED CLEARANCE:** + Must… more
- TEKsystems (Yankton, SD)
- …software, EPDM data management, and related technology. + Strong customer service experience Description The CAD Helpdesk Technician helps ensure efficient ... Top Skills' Details (Required) + helpdesk support skills, Utilizing active directory, password resets,...software, cad program, Help desk support, Help desk, Troubleshooting, Customer service , Service desk, Technical… more
- Insight Global (Fort Worth, TX)
- … doing phone support and helping remote users trouble shoot technical issues Great Customer Service above all else Experience AD -- password reset, account ... municipality is looking to bring in a level 1 helpdesk candidate to help while they have a team...factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic… more
- TekSynap (Arlington, VA)
- …Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon Primary Technical Control Facility (PPTCF) ... to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier-II Work Center support to...knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have expert… more
- TEKsystems (Lansing, MI)
- …clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team . Our client is currently going through a company initiative for ... systems and core applications within the environment to enhance customer experience. This is leading to many areas of...strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows… more
- TEKsystems (Santa Monica, CA)
- …was answered/remediated, etc. * Excellent Communication/Documentation skills and strong customer - service orientation * Strong analytical problem-solving skills * ... Description Jr. Helpdesk Support Temp Responsibilities: * Troubleshooting macOS and...This is a fully onsite position in Santa Monica,CA. Application Deadline This position is anticipated to close on… more
- Insight Global (Philadelphia, PA)
- …will have an Associate's degree or 1-3 years of relevant experience, strong customer service skills, and the ability to troubleshoot and resolve hardware, ... Job Description PCI Pharma is seeking a Helpdesk Support Technician to provide first-level technical support...field or 1-3 years of relevant experience. - Strong customer service and interpersonal skills. - Adept… more
- TEKsystems (Portland, OR)
- …+ ServiceNow + Password resets + Network troubleshooting + Ticketing system + Active Directory + Customer service + O365 Shift Times: + 6:30 AM to 3/3:30 PM PST ... Duration: 4-Month Contract Job Title: Helpdesk Support Specialist Location: 100% remote. Corporate office...growth and success. Additional Skills & Qualifications: + Excellent customer service skills + Troubleshooting skills +… more