- eXcell (Chandler, AZ)
- …written and verbal communication skills Willingness to support and mentor junior staff Excellent customer facing / customer service skills Able to work under ... program.We have a brand new opportunity for a qualified Service Delivery Manager to work onsite in...internal teams, typically gained over 3 to 5 years ITIL qualifications / certifications MS Office, C suite knowledge… more
- eXcell (Folsom, CA)
- …written and verbal communication skills Willingness to support and mentor junior staff Excellent customer facing / customer service skills Able to work under ... benefits!We have a brand new opportunity for a qualified Service Delivery Manager to work onsite in...customers, and internal teams, typically gained over 3-5 years ITIL qualifications / certifications MS Office, C suite knowledge… more
- Globe Life Inc. (Mckinney, TX)
- …and modernization. You will collaborate with IT Application Development and Business Technology Leaders to restore service during outages, identify mitigation ... Manager , Application Support & Maintenance (Hybrid) Primary Duties...trending issues and communicate them to the business and technology teams. Join in emergency customer calls… more
- American Honda Motor Co Inc (Marysville, OH)
- …experience in consulting and coaching is a plus. Hands-on experience in IT Infrastructure and Applications management for mid-large size customer environment in ... AHM IT automation efforts to improve outcomes, operations and availability of infrastructure , applications, and services. SCE is pivotal role who is responsible for… more
- American Honda Motor Co Inc (Marysville, OH)
- …experience in consulting and coaching is a plus.Hands-on experience in IT Infrastructure and Applications management for mid-large size customer environment in ... AHM IT automation efforts to improve outcomes, operations and availability of infrastructure , applications, and services. SCE is pivotal role who is responsible for… more
- Rose International (Los Angeles, CA)
- …with the ability to prioritize multiple tasks in a rapidly changing environment.Strong customer service focus with the ability to handle complex customer ... departmental applications and reporting.This incumbent will Identify and document information technology design specifications based on analysis/assessment of… more
- Rose International (Los Angeles, CA)
- …GE Centricity, PatientKeeper and others.This incumbent will identify and document information technology design specifications based on analysis/assessment of ... experienceAbility to troubleshoot Soarian interface and 3rd party applications requiredAccountabilities: Customer Service : Addresses customer questions,… more
- Russell Tobin & Associates (Paramus, NJ)
- What are we looking for in our Network Engineer? The Information Technology team at Russell Tobin & Associates is supporting a top technology organization ... Engineer to design, maintain, and support our growing network infrastructure . This role will be part of a network...at a minimum, CCNP preferred Fortinet NSE 4 preferred ITIL Foundation certified Work Experience Needed: Minimum of 5+… more
- Rose International (Los Angeles, CA)
- …Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user ... Cycle Applications Analyst, Senior will also balance their time primarily between direct customer service and project related activities. They will also analyze,… more
- American Honda Motor Co Inc (Torrance, CA)
- …multi-year roadmap for Honda's ServiceNow Platform, including consultation on platform expansion, customer growth, service implementation timing as well as lends ... multi-year roadmap for Honda's ServiceNow Platform, including consultation on platform expansion, customer growth, service implementation timing as well as lends… more
- Rose International (Los Angeles, CA)
- …Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user ... Cycle Applications Analyst, Senior will also balance their time primarily between direct customer service and project related activities. They will also analyze,… more
- American Honda Motor Co Inc (Torrance, CA)
- …multi-year roadmap for Honda's ServiceNow Platform, including consultation on platform expansion, customer growth, service implementation timing as well as lends ... goals for areas of responsibility.Provide consultation to the business and customer for both internal and external on the technical possibilities of… more
- Rose International (Los Angeles, CA)
- …Centricity, PatientKeeper and others. This incumbent will identify and document information technology design specifications based on analysis/assessment of user ... coding & abstracting, Patient Accounting and Billing) a plus.Required Qualifications: Strong customer service skills: ability to address customer questions,… more
- MISO Energy (Carmel, IN)
- …+ Preferred certifications: ITIL Foundations, Comp TIA A+, Lean Six Sigma, Customer Service Manager Certification. + Proficiency in IT Service ... **Description** As MISO's **IT Operations Manager ( Service Desk Manager )**...improvement initiatives to boost performance. + Establish and uphold ITIL Service Desk standards, aligning with broader… more
- CompuCom (Atlanta, GA)
- …Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Customer Service Delivery Manager to join our team. The Service Delivery ... Do (Responsibilities) + Enhances the expectations of the internal/external customer experience by overseeing the Service Delivery...failures and improve quality. + Acts as the functional manager for all service management processes, being… more
- Insight Global (Phoenix, AZ)
- Job Description Insight Global is looking for a ITIL Process Manager to work for a large financial customer of ours. This individual will be responsible for ... ServiceNow - Manage and continually improve interactions between Asset and other ITIL processes. - Establish formal IT Service Management practices leveraging… more
- Serco (Colorado Springs, CO)
- …+ Must be able to work shift hours/days listed above + Bachelor's degree in information technology , engineering, or a related field + OR a High School Diploma ... **Position Description** Serco is seekingan ** ITIL Incident Manager ** to join the...support or managed services + Strong knowledge of IT service management software including ITIL , Six Sigma,… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make meaningful contributions ... career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help...24/7/365 + Perform agent activities when necessary - handle customer calls/web submits + Work with the Service… more
- ManTech (Annapolis Junction, MD)
- …offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer -oriented **Sr. Service Delivery Manager ** to join our ... releases to assist with Release Management tasks to meet customer and stakeholder's requirements **Minimum Requirements:** + Full life...levels + Knowledge of cloud concepts in relation to Infrastructure as a Service (IAAS) and Platform… more
- Microsoft Corporation (Phoenix, AZ)
- …network and server equipment; maintains an active awareness of Information Technology Infrastructure Library ( ITIL ) Foundation protocols; advises ... mission-critical 24x7x365 datacenter environment. + Applicable certifications: Information Technology Infrastructure Library ( ITIL ) Foundation,… more
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