- Citigroup (Tampa, FL)
- The Customer Service Senior Analyst is an intermediate management-level position responsible for providing full leadership and direction of a team to provide ... client resolution and support in coordination with the Customer Service team. The overall objective of...resolution Qualifications: 5-8 years of relevant experience Intermediate to senior level experience in a related role Proficient project… more
- The Cigna Group (Rochester, NY)
- Express Scripts is currently seeking a Customer Service Senior Representative. In this exciting and challenging role as a Customer Service Senior ... and nursing departments as coordinator for nursing referrals while providing great customer service . Work with various staff, departments, and prescribers via… more
- Wolters Kluwer (Hagerstown, MD)
- …UpToDate | Wolters Kluwer (https://www.wolterskluwer.com/en/solutions/uptodate) **What We Offer: ** The Senior Customer Service Technical Associate role ... 1800 Dual Highway Hagerstown, MD 21740 What You'll be Doing: The Senior Customer Service Technical Associate is responsible for providing advanced technical… more
- Fortive Corporation (Pittsburgh, PA)
- …services teams, including Customer Success, Field Services, Technical Support, and Customer Service . This senior leadership role requires a balance ... Our team is highly engaged, builds quality solutions, and delivers outstanding customer service . Our leaders understand the critical elements of breakthrough… more
- PwC (Dallas, TX)
- …Customer Service team you lead the creation and implementation of impactful customer service initiatives. As a Senior Manager you lead large projects, ... Travel Requirements: Up to 60% A career in our Customer Service practice, within Operations Consulting services,...Lead the development and execution of customer service initiatives Drive project success through senior … more
- Accenture (Columbus, OH)
- …ready to apply your knowledge to help clients optimize and transform their customer service solutions. You've experimented with or implemented GenAI solutions ... from junior colleagues to executive stakeholders.The Work: Evaluate clients' current customer service offerings and organizations, identify gaps and… more
- Stanley Black and Decker (Cleveland, OH)
- Senior Customer Service Representative-Onsite Highland Heights, OH Come build your career. It takes great people to achieve greatness. People with a sense of ... departments to achieve shared goals and contribute to a positive team environment. Customer Service Experience: Minimum of 5 years of experience in customer … more
- Cardinal Health (Salem, OR)
- …a liaison in problem-solving, research and problem/dispute resolution. Job Summary The Senior Representative, Customer Service Operations is responsible for ... relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross… more
- Merck & Co. (North Wales, PA)
- Job DescriptionReporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... and technical teams, as well as external providers to evolve our strategic customer engagement model.- The CFA senior specialist will directly contribute to… more
- Qualtrics (Provo, UT)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. Senior Manager, Customer Success - Public Sector Why We Have This Role As ... a Senior Manager, Customer Success - Public Sector...lead a team of Managers and Individual Contributors who service our Enterprise-tier Public Sector team, which includes Federal… more
- The Hertz Corporation (Philadelphia, PA)
- The Senior Customer Operations Manager focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the ... Customer Operations team. The Senior ...policy What We're Looking For: 1-3 years' experience in Customer Service or Operations; Car Rental, Hospitality… more
- Capital One (Lansing, MI)
- Senior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role We are seeking an experienced and detail-oriented ... Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self- service ...expertise across various domains. At least 4 years in customer -facingroles, acting as a trusted advisor to senior… more
- PNC (Pittsburgh, PA)
- …opportunity to contribute to the company's success. As a Business Analytics Consultant Senior within PNC's Balance Sheet Analytics & Modeling Marketing & Customer ... on a regular basis. As a Business Analytics Consultant Senior , you won't just crunch numbers; you'll drive performance,...you won't just crunch numbers; you'll drive performance, unlock customer insights, and directly impact how millions of people… more
- PNC (Wilmington, DE)
- …and have an opportunity to contribute to the company's success. As a Senior Portfolio & Strategy Analyst within PNC's Balance Sheet Analytics & Modeling Marketing ... and Customer Analytics organization, you can be based in Pittsburgh...is at the heart of that vision. As a Senior Portfolio Analyst, within Credit Card Marketing Strategy, you'll… more
- ServiceNow, Inc. (New York, NY)
- …we pursue our purpose to make the world work better for everyone. The Customer Engagement team partners with executives on our 360-degree approach to customer , ... partner, and internal employee engagements. The team collaborates with senior principals across the company to create long-term trusted relationships with key… more
- Hormel Foods (Cincinnati, OH)
- SENIOR CUSTOMER EXECUTIVE I - RETAIL SALES - KROGER - HORMEL ENTREES/BBQ/LUNCHMEAT - CINCINNATI SALES OFFICE (CINCINNATI, OH) HORMEL FOODS CORPORATION To save ... awards and accolades for its corporate responsibility and community service efforts. The company lives by its purpose statement...a range. The base hiring pay range for the Senior Customer Executive I role is between… more
- Walmart (Bellevue, WA)
- …for current or future immigration support and | or sponsorship * Join Walmart as Senior , Software Engineer - Full Stack Customer Care Technology in our Global ... standards that shape the future of Walmart. As a Senior Software Engineer - Full Stack Customer ...team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make… more
- Coinbase (Des Moines, IA)
- …alignment. Attendance is expected and fully supported. Team - We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications… more
- Powell Industries, Inc. (Canton, OH)
- Powell Service Division is looking for a highly skilled and motivated Senior Service Technician interested in joining one of the nation's leading providers ... can work well independently, and is a problem solver. Senior service technicians are expected to ...customers, vendors, and labor support in a professional and customer -centric manner Able to work in different roles from… more
- Cornerstone onDemand (Philadelphia, PA)
- About the Role: As a Senior Customer Support Manager, you will lead a high-performing team responsible for delivering "white-glove," proactive support ... using cutting-edge SaaS support tools (eg AI-based automation, omnichannel communications, Self- service knowledge bases, CRM and Customer experience analytics)… more
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