- Penske Automotive (Warwick, RI)
- **Penske Automotive Group is looking for a motivated Customer Service Supervisor to join our call center and help deliver extraordinary customer ... service experiences.** **POSITION INFORMATION:** The Contact Center Supervisor assists the Manager with employee development, peer motivation, recruiting and… more
- Robert Half Office Team (Knoxville, TN)
- …in the medical industry, is seeking a proactive and hands-on Customer Service Call Center Supervisor for an onsite, permanent contract-to-permanent ... for high performers. Key Responsibilities: Supervise and manage a call center staff of up to 15 employees, overseeing...support a dedicated team at the heart of healthcare customer service operations. Please apply and contact:… more
- Mass Markets (Mesilla, NM)
- …WHAT DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from start to finish, and ... the internal processes and sales results program wide. The Customer Service Supervisor conducts regular...a team of 15-25 entry-level front-line customer service agents responsible for inbound and outbound call… more
- Mass Markets (Killeen, TX)
- …motivated individual and possess excellent communication skills, we need your help in managing call center customer service agents. While your team operate ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership...a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling.… more
- Mass Markets (Las Cruces, NM)
- …development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... management-level position ideal for individuals with prior experience in customer service leadership, supervision, or call...improve the internal processes and sales results program wide. Customer Service Supervisor II conduct… more
- Mass Markets (Killeen, TX)
- …development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... business services companies in the USA, with a strong call center footprint and operations that extend across multiple...improve the internal processes and sales results program wide. Customer Service Supervisor II conduct… more
- Mass Markets (Wichita, KS)
- …development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring ... business services companies in the USA, with a strong call center footprint and operations that extend across multiple...improve the internal processes and sales results program wide. Customer Service Supervisor II conduct… more
- CHS (Clearwater, FL)
- …+ A minimum of at least 2 years in a Supervisory role in an inbound Customer Service Center, servicing health insurance policies or benefits. + A minimum of at ... **Overview** **Insurance Call Center Supervisor ** **Member and Provider...least 5 years working in an inbound Customer Service Center, including acting in the… more
- WMCHealth (Hawthorne, NY)
- …needed Qualifications/Requirements: Experience: Minimum of 3+ years of experience working in customer service is required. Education: High school or equivalency ... Supervisor , Call Center Company: NorthEast Provider Solutions Inc. City/State: Hawthorne, NY Category: Clerical/Administrative Support Department: Call … more
- Broadview FCU (Albany, NY)
- …hours in an in-office model. + Commitment to delivering exceptional customer service and driving continuous improvement. Starting Compensation: $65,990-$80,838 ... to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- City of New York (New York, NY)
- …of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate ... Supervisory experience (2 years) 3. Knowledge of Bureau of Customer Services Call Center software (ie Cisco... Center software (ie Cisco or Calabrio). 4. Monitoring Call Center metrics and service levels and… more
- Mirabito Energy Products (Binghamton, NY)
- Job Title: Call Center Supervisor Reports to: Customer Care Manager Status: Full-time, hourly Non-except Pay: $22.00 ' $28.00 per hour (commensurate with ... experience). Summary The Remote Call Center Supervisor is responsible for the...indicators (KPIs) such as AHT, FCR, QA scores, and customer satisfaction (CSAT). + Coaching & Development: Conduct regular… more
- Insight Global (Clearwater, FL)
- …A minimum of at least 2 years in a Supervisory role in an inbound Customer Service Center, servicing health insurance policies or benefits. A minimum of at ... the phone system and Team queues to ensure that service levels (ie, percentage of call answered...least 5 years working in an inbound Customer Service Center, including acting in the… more
- ASM Global (Hato Rey, PR)
- …using proper customer service skills. + Direct customer service complaints and inquiries to proper manager/ supervisor . + Abide by facility rules, ... facilities, has an excellent opening for the Event Staff Supervisor (ON CALL ) at Coliseo de Puerto...desirable. + Or 1-year related experience and/or training + Customer service background preferred Skills and Abilities… more
- NTT America, Inc. (Nashville, TN)
- …inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Supervisor to join our team in Nashville, Tennessee ... and capacity planning. Establishing technical specifications, productivity, quality, and customer - service standards; contributing information and analysis to… more
- Oriental Bank (San Juan, PR)
- …with the responsibility of coaching and mentoring a team of high-quality customer service agents? As an Advisor, Remote Network ( Call Center Supervisor ), ... proper process execution, ensuring service level compliance and excellent customer service . Aligned, and consequently, embracing our Digital First strategy,… more
- Three Saints Bay (Martinsburg, WV)
- …assigned to the contact center support services, ensuring seamless execution of customer service operations in accordance with the contract's Performance Work ... ** Call Center Supervisor (4763)** Location **Martinsburg,...Statement (PWS). + Responsible for overseeing a team of customer service representatives, ensuring they meet performance… more
- MetLife (Omaha, NE)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to… more
- AAA Mid Atlantic (Forks, WA)
- AAA Club Alliance is seeking a Supervisor to join our dynamic Insurance Call Center Sales Team! The Supervisor would be responsible for the daily operation ... of the sales center in the Insurance Service Center; maintain the production of insurance sales while...Merit Increase Eligibility. The primary duties of the Insurance Call Center Supervisor are: + Lead sales… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
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