- First Horizon Bank (Knoxville, TN)
- …First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. ... best at serving their customers one opportunity at a time. **Summary:** The Customer Solution representative will be the escalation point to solve complex problems… more
- The Coca-Cola Company (Atlanta, GA)
- …a tangible difference, we would love to meet you. **About the Role** The ** Senior Product Manager, Agent & Technician Experience** owns the digital tools and ... work touches on the experiences that keep the business running, including customer journeys, service delivery, sales workflows, and the systems that connect them.… more
- Capital One (Boston, MA)
- Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... will have the opportunity to work on our internal agent -facing products that enable us to provide excellent service...+ Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions… more
- Microsoft Corporation (Mountain View, CA)
- …principles and user research, translating insights into effective, practical design solutions . **Other Requirements:** Ability to meet Microsoft, customer and/or ... **Overview** We are seeking a Senior Product Manager equipped with the skills to...intersection of AI and presentation design. We're building an agent that is your Copilot in crafting your next… more
- Google (Sunnyvale, CA)
- Senior Staff Software Engineer, Agent Protocol, Cloud AI _corporate_fare_ Google _place_ Sunnyvale, CA, USA **Advanced** Experience owning outcomes and decision ... fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an...+ Define the technical goal and long-term strategy for multi- agent orchestration across disparate data, api and agentic platforms,… more
- ServiceNow, Inc. (San Diego, CA)
- …our purpose to make the world work better for everyone. The Build Agent team is at the forefront of redefining AI-powered Application Development on ... AI-native experiences for developers, admins, and enterprise teams worldwide. Build Agent is ServiceNow's autonomous development agent designed to turn… more
- M. C. Dean (Vienna, VA)
- …driven by our core values of agility, expertise, and trust. Responsibilities As a Senior Purchasing Agent supporting MC Dean's growing businesses, your role will ... is Building Intelligence(R). We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure… more
- Belle (Athens, GA)
- …love for you to join us! About this Role Belle is looking for a Sales Call Center Agent in Georgia to join our team and play a key role in expanding our reach. In ... in-home healthcare services, specifically lower extremity health assessments and chronic care solutions . Your goal is to schedule in-home visits for our technicians,… more
- Oracle (Oklahoma City, OK)
- …experimentation and deployment. 4. Build and support asynchronous communication patterns **(user- agent , agent - agent and multimodal)** using message queues ... to continuously improve quality and usability. 9. Monitor and instrument solutions for performance, debugging, and reliability in production environments. 10. Stay… more
- NVIDIA (Santa Clara, CA)
- NVIDIA is seeking an outstanding Senior AI Engineer or Solutions Architect to join our growing team focused on partner enablement for Agentic AI. In this role, ... environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact. + Understanding of different advanced agent architectures… more
- Public Storage (Plano, TX)
- …channels, leveraging APIs, data flows, and telephony infrastructure to enhance customer experience and agent productivity. Validating end-to-end agentic systems ... + Work with IT and vendors to deliver GenAI solutions for multi-channel deployment (web, mobile, voice, agent...load balancing, rate limiting) + Document technical requirements for customer experience and agent productivity enhancements +… more
- Intuit (Mountain View, CA)
- **Overview** Intuit's Global Business Solutions Group (GBSG) is seeking a Senior Staff Product Manager to join our Workforce Solutions Product Management ... role is integral to our mission of transforming Workforce Solutions from a reactive system into a proactive, intelligent...simplify complex labor laws. **About the Role** As a Senior Staff Product Manager, you will be the owner… more
- NVIDIA (Santa Clara, CA)
- …NVIDIA is in search of a proficient AI architect/engineer to join as a Senior Solutions Architect, focusing on Generative AI - a ground-breaking opportunity to ... use our NVIDIA AI platform to demonstrate end-to-end deployment of AI solutions in exciting segments such as healthcare, manufacturing, and financial services. +… more
- Rubrik (Morrisville, NC)
- …remains protected and available, no matter the challenges that come your way. Senior Customer Success Engineers at Rubrik will provide enterprise level technical ... **About The Team** Rubrik's Global Customer Support and Success Organization is a team...and security who possess an in-depth knowledge of Rubrik's solutions , data protection, and recovery strategies, and they are… more
- Walmart (Bellevue, WA)
- …for current or future immigration support and | or sponsorship Join Walmart as Senior , Software Engineer - Full Stack Customer Care Technology in our Global ... standards that shape the future of Walmart. As a Senior Software Engineer - Full Stack Customer ... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager, Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... customer pain points, identifying root causes, and implementing data-driven solutions to enhance customer engagement and satisfaction. What We Offer:… more
- Wayfair (Boston, MA)
- …mission to be "better than best in class." We focus on optimizing both customer and agent experiences through continuous improvements in people, process, policy, ... Must be onsite in Boston, MA (Monday-Thursday) Senior Analyst, Journey Optimization At Wayfair, we care...modeling and analysis. + Conduct deep dives to identify customer and agent pain points and uncover… more
- Capital One (Columbus, OH)
- Work from Home - Customer Service Senior Representative **The Experience:** Are you looking for a challenging role that includes the convenience of working ... we're changing banking for good, with compassion and real solutions . Money can be stressful; getting help shouldn't be....and do not meet performance criteria required for optimal agent / customer interactions + ISP speed on VPN… more
- Coinbase (Des Moines, IA)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) ... integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with Product and CX to… more
- Kratos Defense & Security Solutions, Inc. (Dallastown, PA)
- Job Descriptions: Kratos C5ISR Modular Systems is currently seeking a Senior Contract Manager to negotiate contracts with customers and execute and comply with all ... set dollar limitations. + Acts as Gichner Shelter Systems agent in signing contracts within set dollar limitations. +...and schedule impacts without recourse when such changes are customer driven. + Act as a facilitator in internal… more
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