- 1904labs (St. Louis, MO)
- …client satisfaction, deliverables and risks are mitigated in order to ensure project and customer success Accountable for keeping the team on track by enabling ... the client, liaison to the technical teams, and driving new ideas and future initiatives. The Delivery Lead... new ideas and future initiatives. The Delivery Lead is responsible for proactively building and deepening client… more
- JPMorgan Chase (New York, NY)
- …how they shop and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head of ... Client Success and lead a team focused on...and communication skills, and are passionate about growing a new emerging media channel we would love to hear… more
- PagerDuty (Harrisburg, PA)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...Frame and solve complex business problems. + Take on new challenges and the ability to work through uncertainty.… more
- Ivalua (New York, NY)
- Customer Success Manager ( New ... Lead or contribute to special projects and customer success initiatives that drive operational excellence. ... team in New York. ROLE: As a Customer Success Manager, you'll play a critical...ensure alignment with business objectives and long-term partnership growth. Lead executive business reviews and health assessments with senior… more
- Cisco (San Jose, CA)
- …**Your Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US ... Engineering organization to drive alignment in customer success outcomes. Additional responsibilities include: + Lead ,...as support Go-to-Market initiatives and field enablement activities for new product features or services. + Lead … more
- Intuit (San Diego, CA)
- … and Support Expert** : Proven ability to lead and develop large scale customer success teams and foster a high performance culture in a virtual environment ... **Overview** Join the Intuit Customer Success team as a Group...design mind-set and demonstrated strengths in improving or designing new customer and expert experiences. Has developed… more
- Proofpoint (San Francisco, CA)
- …individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our customers realize the full ... from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of...your team + Ability to identify company needs for customer initiatives and lead those initiatives across… more
- Justworks (New York, NY)
- Program Manager, Customer Success New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, ... growth. As we scale, we're investing in a dedicated Customer Success & Retention Program Management function...CSMs, Specialists, and Support engage and retain customers. + Lead retention and success programs including: first-year… more
- Microsoft Corporation (Chicago, IL)
- …and Microsoft's portfolio. - You will promote organizational and customer success strategies. - You will lead program planning, prioritization, and ... are looking for a highly motivated and passionate **Senior** ** Customer Success Account Manager (CSAM)** to drive...You will proactively surface value, which in turn will lead to a high retention rate on customer… more
- Cancer IQ (Chicago, IL)
- …at CancerIQ. If you want your work to matter, join us. The Position As a Customer Success Manager (CSM) at CancerIQ, you will be responsible for managing and ... play a key role in the programmatic design of customer success initiatives, ensuring that our processes,...to the accounts 2. Quarterly Business Reviews (QBR) . Lead Quarterly Business Reviews with key business and clinical… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …Opportunity: We are seeking a results-driven and customer -obsessed Vice President of Customer Success to lead and scale our enterprise customer ... Title: Head of Customer Success Reporting to: Chief Revenue...+ Leverage AI-driven insights and automation to enhance the customer experience, proactively address risk, and surface new… more
- Liberty Latin America (PR)
- **What's the role?** As a Billed Revenue and Customer Success Consultant, you will play a key role in driving customer loyalty and revenue growth by ... strategies to increase renewal rates and upsell opportunities. + Lead the customer lifecycle post-activation to ensure...2 - 5 years of experience in B2B sales, customer success , revenue management, or account management,… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- Customer Success Manager, Real Estate Manager Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate ... about CoStar Real Estate Manager (https://costarmanager.com/) . **ROLE** We're seeking a ** Customer Success Manager (CSM)** who thrives on helping customers… more
- Autodesk (Tallahassee, FL)
- **Job Requisition ID #** 25WD92036 **Position Overview** The Customer Success Manager (CSM) plays a pivotal role in driving the success of our existing ... with their customers to co-create and execute a tailored Customer Success Plan to result in value... Customer Support, Sales, Renewal and/or any other customer -facing experience + Demonstrated ability to lead ,… more
- Zebra Technologies (Lincolnshire, IL)
- …about - locally and globally. Come make an impact every day at Zebra. The Director of Customer Success leads a team of senior Customer Success resources ... a community of innovators who come together to create new ways of working. United by curiosity and a...Manages account coverage strategy to build a team of Customer Success Executives (high-touch) and Customer… more
- JPMorgan Chase (Jersey City, NJ)
- …Platforms** team, you will lead efforts to enhance the impact of the Customer Success team. You will oversee customer success initiatives, ... strategies and infusing your leadership insights to inspire teams and cultivate lasting customer relationships. As a ** Customer Success Director** within… more
- Rubrik (Palo Alto, CA)
- **Program Manager - Renewals & Customer Success ** **Location: Palo Alto** **Position Overview:** We are seeking an accomplished Program Manager with in-depth ... and hands-on experience in Program Management pertaining to Renewals Sales, and Customer Success programs. This role combines strategic oversight with tactical… more
- Rubrik (Palo Alto, CA)
- **Director, Renewals and Customer Success Operations** **Location: Palo Alto, CA. US** **Role overview:** As the Operations Director for Renewal and Customer ... of our business. In this role, you will lead a team responsible for the entire renewal and... a team responsible for the entire renewal and customer success operations, your strategic vision, operational… more
- CADDi (Chicago, IL)
- About the Role CADDi is transforming how manufacturers work. As a Customer Success Manager, you will own the end-to-end journey for our customers, from ... to build your career. What You Will Do Own Customer Outcomes + Lead end-to-end onboarding, from...operations, BizOps, project management, rotational leadership development programs, or customer success + Note: You do not… more
- Amazon (New York, NY)
- …their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping guide ... growing services, leveraging native generative AI capabilities to improve customer and employee experiences. You will lead ...migration to AWS. About the team The Amazon Connect Customer Success Specialist (CSS) will create a… more