- Menlo Ventures (San Francisco, CA)
- …role Envoy is seeking a strategic, data-driven, and hands-on leader to serve as our Head of Customer Success Operations . Reporting to the VP of Customer ... and long-term org structure. Build a deep understanding of Customer Success metrics and convert insights into...have 7+ years in Revenue Operations , GTM Operations , or Sales/ Customer Operations within… more
- Menlo Ventures (San Francisco, CA)
- …frameworks and swimlanes to eliminate ambiguity in digital program execution across Customer Success , Marketing, Product, Revenue Operations , and Finance ... strategies. Experience architecting cross-functional processes and RACI frameworks between Customer Success , Marketing, Product, Revenue Operations ,… more
- 8020rei (Miami, FL)
- …clients and each other. Role Overview: We're seeking a results-driven, strategic leader to take full ownership of our Customer Success function and scale it ... constantly seek innovative solutions to improve our services and operations . We've Got Your Back: Our dedication to surpassing...through our next phase of growth. As Head of Customer Success , you won't just manage… more
- Teamblind, Inc. (San Francisco, CA)
- …Generating and implementing creative solutions and forward-thinking strategies that enhance customer success operations , improve processes, and drive ... organization.* Leadership: Inspiring and guiding teams toward achieving ambitious customer success goals while fostering collaboration, professional development,… more
- Coworker (San Francisco, CA)
- …expansion opportunities, collaborate with Sales on upsells and drive product adoption Success Operations : Monitor customer health scores, usage metrics, ... Position: Senior Customer Success Manager Location: San Francisco, CA (Hybrid) Type: Full -Time Experience: 6-8 Years in SaaS Client Success Want to… more
- Crunchr (Boston, MA)
- …Some context about the role In this role, you will be part of Crunchr's Customer Success team, and help HR teams lead business conversations with confidence ... through our product and solutions. The Customer Success Manager is our customers' partner,...support our customers with content insights to unlock the full potential of Crunchr. The total CS team consists… more
- Valdera (San Francisco, CA)
- …materials, and customer ‑facing content to accelerate adoption and streamline operations . Execute the full customer journey-onboarding, change management, ... you. Join us and help shape the future of manufacturing. Role Description: As a Customer Success Manager at Valdera, your core mission is to drive retention and… more
- Blackhornvc (Redwood City, CA)
- Sr. Manager, Customer Success About Dexterity At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do ... millions of lives and businesses around the world. Dexterity's full -stack robotics systems pick, move, pack, and collaborate with...robots a reality! About the Role The Sr. Manager, Customer Success role at Dexterity is a… more
- Seismic (San Diego, CA)
- Senior Customer Success Manager II - Financial Services About Us: Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive ... a new tab). Overview: As our Financial Services Senior Customer Success Manager, you will play a...trusted advisor relationships with Senior Executives in Marketing, Sales, Operations , IT and any other cross‑organizational teams tied to… more
- Brex Inc. (San Francisco, CA)
- …product with real ownership, this is your team. What you'll do As an Enterprise Customer Success Manager, you will serve as a financial technology advisor to ... outcomes across their financial stack. You will own the full lifecycle of success , from onboarding to...resolution. Partner cross-functionally with Sales, Product, Credit, Risk, and Operations teams to deliver a seamless customer … more
- Atominvest Software Ltd (Boston, MA)
- …the main point of contact for clients throughout onboarding, implementation, and ongoing success . Manage the full customer lifecycle: requirements gathering, ... value across their core business functions of investing, fundraising, operations and sustainability. At Atominvest, you'll be working on...from ten to one hundred! Role Overview As a Customer Success Manager at Atominvest, you will… more
- Odoo (San Francisco, CA)
- …to hire faster. We are currently searching for a highly motivated candidate to join our Customer Success Team in San Francisco! Team Size 15 people To get the ... within an organization that values independence, flexibility, and personal growth. The Customer Success Team is helping customers across LATAM streamline their… more
- Perk (Chicago, IL)
- …years of experience leading large‑scale Customer Care teams. Proven success managing both in‑house and outsourced operations . Experience in technology‑driven ... learn more. We are looking for a Director of Customer Care Operations for the North America... care strategy aligned with our global goals. Take full responsibility for key performance indicators such as response… more
- Monograph (San Francisco, CA)
- …experiments and pilots Skills You'll Need to Bring 8-10+ years in CX Strategy, Customer Operations , Business Operations and Customer -facing leadership ... (CX) team empowers customers to discover and realize the full value of Notion, delivering a best?in?class customer...our CX Leadership team to lead initiatives that accelerate customer value, own business critical operations , and… more
- Monograph (San Francisco, CA)
- …experiments and pilots. Skills You'll Need to Bring: 8‑10+ years in CX Strategy, Customer Operations , and/or Business Operations . Passion for and applied ... (CX) team empowers customers to discover and realize the full value of Notion, delivering a best‑in‑class customer...our CX Leadership team to lead initiatives that accelerate customer value, own business critical operations , and… more
- Ernst & Young Oman (Seattle, WA)
- …and help build a better working world. Tax Senior - Financial Services Office - Customer Tax Operations and Reporting Services (CTORS) EY is a leader in serving ... in assisting clients with mission-critical operational tax issues and customer reporting issues. Specifically, our experienced practitioners work across tax… more
- Whatnot (San Francisco, CA)
- …turn their passion into a business, and bring people together through commerce. Role Customer Experience & Operations is critical for Whatnot's rapid growth as ... own scaling SPS to all Whatnot sellers, leading a full -stack team at the intersection of high business impact,...technical strategy, and execution to a cohesive UX experience. Success looks like wide SPS adoption, measurable refund rate… more
- Hinge-Health (San Francisco, CA)
- …is a cross-functional role that partners with Growth, Sales, Data, Marketing, Operations , Product, and Clinical to provide excellent service for our clients. The ... candidate has at least 2 years as a Client Success Manager within digital health, building relationships, managing the...digital health, building relationships, managing the demands of a full book of business comprised of employers and/or health… more
- Ernst & Young Oman (Washington, DC)
- …members to develop technical and leadership capabilities Skills and attributes for success Possesses and applies a comprehensive knowledge of accounting and finance ... the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by… more
- Incognito Software Systems Inc (Alpharetta, GA)
- …organization to partner, build or buy. Report findings to General Manager* Build Customer Success Management expectations and ensure Sales Team delivers* Support ... team of high performing individuals* Strong knowledge and success in marketing, customer care, customer success , product or development strategies with… more
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