- Aequor (Tampa, FL)
- …and hardware/iPad support . Prior related work experience in a technical support environment, and/or Service Desk environment preferred (including tools, ... Description: Job Summary As a member of the Specialty Service Desk , you will be responsible for...Bachelor's Degree. Basic understanding of ITIL Framework and IT Service Management. Excellent Customer service … more
- Dexian - DISYS (Denver, CO)
- …at the City's Headquarters location.The immediate, primary focus is to augment the IT Service Desk and then assist with the large end user hardware replacement ... to explain technical terminology to non-technical end users.Strong interpersonal and customer service skills.Ability to communicate technical solutions with… more
- WEC Energy Group (Milwaukee, WI)
- …a mission that matters.We Energies, a subsidiary of WEC Energy Group, is seeking a IT Service Desk Rep Level II at our Milwaukee Public Service Building ... weekends and holidays (11p-7a). Job Summary The principle duties of the IT Service Desk Rep Level II, include; coordinating, documenting, assessing issue… more
- Dunhill Professional Search (Fort Belvoir, VA)
- …experience including customer support or Help Desk2-5years of customer service or public relations experienceExperience with an incident tracking system ... on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities.Attains a minimum of 85.5%… more
- Paladin, Inc (Dallas, TX)
- …Required: 5+ years of relevant technical support experience. Job Description: As a Service Desk Support Engineer, you will be a part of our ... that leverages technology in unique and innovative ways. The Service Desk Support Engineer will...a wide range of technology issues while providing top-tier customer service to our end users. Responsibilities:… more
- Galapagos Federal Systems, LLC (Honolulu, HI)
- …desk team. Your responsibilities extend to overseeing a team of help desk representatives, delivering advanced technical support , and ensuring the swift ... Job Title: IT Help Desk Representative Senior -4829 Job Location: Tripler AMC,...foster collaboration with other IT teams to elevate overall support and service delivery. Your expertise will… more
- Dexian - DISYS (Eagan, MN)
- …for first month and then move to overnight after this.JOB OVERVIEWThe Service Desk Specialist is responsible for providing support to IT users via directing ... Job Title: IT Service Desk SpecialistsLocation: 100% remote-Central time...States without need for work visa or residency sponsorshipAdvanced customer service skillsStrong written & verbal communications… more
- Galapagos Federal Systems, LLC (East St. Louis, IL)
- …a proactive problem-solver with excellent communication skills and a commitment to delivering top-notch customer service . You will be an essential part of our ... technical issues. Skills / Experience Required6 years of experience/education IT support /help desk functionsExperience with Remedy and/or ServiceNow ticketing… more
- Mindlance (Springfield, MA)
- …high-volume help desk call center environment Is responsible for providing exceptional customer service in a call center environment and technical support ... Job Title: Help Desk Specialist Job Location: Springfield, MA Zip Code:...Possess strong written and oral communication skills Exhibits exceptional Customer Service soft skills Demonstrates strong problem… more
- HHS Technology Group, Inc. (Atlanta, GA)
- HELP DESK SUPPORT WHO WE ARE: At HHS Tech Group (HTG), our work matters, and each of us makes a difference in the lives of people every day. HTG is a leader in ... detail, process orientation, clear communication when escalating and exceptional customer service . Develop expertise with in-house application...of Microsoft Office 365 2 years of experience with Customer Support or Helpdesk 2 years of… more
- Paladin, Inc (New York, NY)
- …and provide ongoing print queue management for entire customer base. Provide service level agreement support to customers to ensure team attains the ... technology proficiency in all areas required (software/hardware implementation, networks), superior customer service and interaction skills. Working knowing of… more
- Expedite Technology Solutions, LLC (Salem, OR)
- The primary purpose of this position is to provide internal service desk support services. This includes the provisioning, setup, configuration, and ... mobile phones, peripherals, and software. This position is a customer service role, meaning that frequent user..., complaints) or transfer is required to facilitate seamless support transition. Contact hardware, software, and service … more
- eXcell (West Palm Beach, FL)
- …hardware, software, and OS Basic understanding of networks Excellent communication skills Excellent customer service skills Able to work in a high pressure ... brand new opportunity for a qualified Level 1 Help Desk Technician to join their team onsite in West...environment and support end users in an enterprise environment Understanding of… more
- Metasys Technologies, Inc. (New York, NY)
- …and provide ongoing print queue management for entire customer base. Provide service level agreement support to customers to ensure team attains the ... technology proficiency in all areas required (software/hardware implementation, networks), superior customer service and interaction skills. Working knowing of… more
- Agile (Washington, DC)
- …candidate has: 2-3 yearsa experience as an IT Service Desk Support Technician Level 1 Excellent Customer Service experience required Windows, Active ... IT Service Desk Support Technician Our client writes policy,...Directory, MS Office, O365 Support Provide customer service and technical… more
- Percepta (Melbourne, FL)
- …The IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support . ... outstanding follow-up skills.Strong Problem Resolution and decision-making skillsStrong Communication, customer service and organizational skillsWhat You Can… more
- WSFS Bank (Newark, DE)
- …part of the ATM Help Desk team, a unit responsible for providing customer support via telephone, email, and online ticketing systemThe incumbent will manage ... our customers to secure their financial futures, and actively support our Communities so they can fully thriveCareers with...the ATM industry is preferredMust have 1-3 years of customer service experienceCall center experience is strongly… more
- Converge Technology Solutions (Chicago, IL)
- …completion of service requests and incidents. Engage and work with the Service Desk and System Engineering team to troubleshoot and resolve incidents when ... Support Engineer will ensure that customers receive remote and on-site support , resolve all outstanding service issues within the committed response times,… more
- Eisai, Inc (Nutley, NJ)
- …leadership, management experience and oversees a combination of both on-shore & and off-shore VIP Support , Service Desk , Help Desk , Field Support , ... (configuration management database), and Desktop Engineering teams. This role is very customer service focused and requires technical expertise to guide their… more
- Russell Tobin & Associates (Wyomissing, PA)
- …years' experience required* Verbal and written communication skills, problem solving skills, customer service and interpersonal skills* Basic ability to work ... What are we looking for in our Technical Support Specialist ? Job title: Technical Support...$18/hour to $19.70/hour SUMMARY:The main function of a Help Desk Specialist is to provide technical assistance to computer… more
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