- Concentrix (FL)
- Genesys Cloud CX Architect Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology) Location United States of America Apply ... Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1539073EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Genesys Cloud CX Architect Job Description We create game-changing solutions across… more
- Acuity Brands (Conyers, GA)
- …the overall business strategy and structure. As we continue to transform our Customer Experience (" CX ") model, the CX team is looking for a CX Operations ... Representative Senior to play an important supporting role. This CX & Engagement (CXE) team focuses on overall ...CX & Engagement (CXE) team focuses on overall CX department operations, metrics and surveys, and process and… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …help us Keep Climbing (overview & key responsibilities) The Customer Experience ( CX ) Insights & Prioritization organization is seeking highly motivated and data ... prioritizes Delta's enterprise customer experience initiatives, in service of our CX strategy, using insights from customer listening and associated analytics.… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager. This role can be based out of the ... who can recruit, motivate, coach and lead a team of CX experts + Deep knowledge of CX measurement and analytics with known methodologies and industry tools (ie… more
- Comcast (Centennial, CO)
- …units. **Organization & Team** **Overview** The West Division Customer Experience ( CX ) team ensures our business processes, tools and teams drive exceptional ... tools, quality programs, and platforms contributing to the customer experience. The CX team is comprised of dedicated professionals that work in three key… more
- Liberty Latin America (PR)
- …to generate and/or drive broad ranging critical initiatives, evaluate CX growth opportunities, and implement operational enhancements. You'll also be ... build dashboards to find opportunities and bring access to CX initiatives and team. + Build and use trend...to correlate business/operational Key Performance Indicators with NPS and CX outcomes. + Analyze customer satisfaction data to extrapolate… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Senior Manager. This role can be based out of the ... and or research or equivalent preferred. + Experience with CX measurement and analytics with known methodologies and industry...and industry tools (ie Qualtrics, Medallia, Gainsight, etc) in CX such as customer sentiment, Voice of the Customer… more
- L'Oreal USA (Bentonville, AR)
- …Job Search (https://careers.loreal.com/en\_US/jobs/SearchJobs) / 192378 Assistant Manager- Digital CX Walmart (eCommerce) Bentonville, AR, Arkansas Apply now ... AR Sales Full - Time 20-Nov-2024 Job Title: Assistant Manager- Digital CX Walmart (eCommerce) Location: Bentonville, AR (Hybrid) Department: CPD (L'Oreal Paris,… more
- Amazon (Dallas, TX)
- …experience, creating a robust and holistic set of signals to measure the CX across those dimensions, sharing performance insights with buyers and sellers, vending ... discoverability, collaborating with partner teams to address opportunities to improve the CX , managing seller performance by maintaining and enforcing a set of FQ… more
- Oura (New York, NY)
- …- both in and out of the office. We are looking for an experienced Product Manager, CX to join our team in the US and help us build and optimize our customer support ... to deliver a more efficient and optimized experience to CX agents, chatbot interactions, automations, and self-service support +...automations, and self-service support + Work closely with our CX team and other key stakeholders to understand their… more
- Amazon (Houston, TX)
- …fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and ... ship customer orders. In this role on the MSP CX team, you will work directly with operations leaders...performance metrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely… more
- Amazon (Bellevue, WA)
- …About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer insights to Validate, Deploy and ... Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the field towards our internal… more
- ServiceNow, Inc. (Vienna, VA)
- …Solution Sales Executive that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the US Federal Civilian LEAPS ... Government Agencies. Our CX Workflow Solution is built on ServiceNow's market leading...you get to do in this role: ** The CX Solution Sales Executive is responsible for communicating ServiceNow's… more
- Levi, Ray & Shoup, Inc. (Northbrook, IL)
- …NavigationEmployee Login (http://www2.lrs.com) File Transfer Filters Careers Added Nov 18, 2024 CX Full Stack Developer & Support Specialist (26606) Northbrook, IL | ... the right person. LRS Consulting Services is seeking a CX Full Stack Developer for a Direct Hire (with...opportunity is made for you! We are seeking a CX Full Stack Developer and Support Specialist to join… more
- NBC Universal (Orlando, FL)
- …the recruitment process. JOB SUMMARY: The Senior Manager, Digital Consumer Experience ( CX ) Strategy is responsible for developing and advancing the new prospect and ... App to enhance the user experience. Leadership + Oversee a Digital CX specialist to drive optimizations and experience enhancements, while balancing responsibilities… more
- Qualtrics (Seattle, WA)
- …5,000 people across the globe who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays a pivotal part in Qualtrics' ... customer experience programs. As a key member of the Customer Experience ( CX ) Professional Services team, this position contributes to the initial onboarding… more
- S&P Global (Houston, TX)
- …**Grade Level (for internal use):** 09 **Role:** **Associate, Commercial and CX ** **The** **Location:** **Houston, USA (relocation assistance not available)** The ... Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week...as a member of a cohort of Commercial and CX Associates. Here, you will be introduced to world-class… more
- Intuit (Mountain View, CA)
- …managing vendors, and collaborating across Mailchimp's Strategy, Marketing, Product, Customer, and CX & Design teams. What you'll bring + 7+ years of experience ... with other insights teams such as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer, Experience/UX Research, and Support Insights + You… more
- SAP (Alpharetta, GA)
- …below. **Solution Specialization** SAP Customer Experience, often referred to as SAP CX , is a comprehensive suite of customer relationship management (CRM) solutions ... manage customer data, sales, marketing, and customer service effectively. SAP CX empowers organizations to better understand their customers, streamline their… more
- EM Key Solutions, Inc. (Lorton, VA)
- Lorton, VA, USA | Salary | Full Time CX Electrical Engineer - DTRA Lorton, VA Onsite EM Key Solutions/CORTEK is seeking a CX Electrical Engineer to provide ... critical decision and analytic support to the Urgent Solutions Division in the Counter WMD Technologies Department of the Defense Threat Reduction Agency (DTRA). Duties: + Conducts assessments, demonstrations, analysis, scientific codes and other decision… more
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