- Novo Nordisk Inc. (Plainsboro, NJ)
- …prioritization, and budgeting for the portfolio of innovation projects and CX initiatives People Leadership & Capability Development Lead, coach and develop ... record designing and launching alternative commercial models, strategic partnerships, and CX transformations at scale Strong analytical skills with proven ability to… more
- Merck & Co. (North Wales, PA)
- …launch.-Lead the customer experience roadmap development in collaboration with the CX team.Partner with Learning & Development on building, reviewing and ... implementing a comprehensive learning plan for all stakeholders through launch.Collaborate across the other Ophthalmology Customer Agile Teams (CATs) to ensure strategic brand consistency and help prioritize Review time.-Manage the HCP budget and planning… more
- Pfizer (New York, NY)
- …deliver rapid outcomes by experimenting, learning fast, and proving what works. The Director of CX Pod Excellence leads and develops a team of CX Leads who are ... consistent delivery of experiences while building a high-performing team of CX practitioners. The role has responsibility for resource optimization, talent… more
- Qualtrics (Provo, UT)
- …over 5,000 people across the globe who think that's work worth doing. **XM Scientist - CX Center of Excellence** **Why We Have This Role** The CX Center of ... serve as a critical catalyst for delivering on our CX vision and strategy. This role bridges the gap...journey-centric programs that support business needs while maturing our CX efforts in innovative yet practical ways. Your expertise… more
- Warner Bros. Discovery (New York, NY)
- …best selves. Here you are supported, here you are celebrated, here you can thrive. **Analyst, CX Data & Insights** Your New Role As the Analyst for CX Data & ... and implement AI/ML & automation opportunities to enhance our CX operations and insights capabilities. You will act as...capabilities. You will act as a vital bridge between CX , Tech, and Product teams, ensuring seamless implementation and… more
- SAP (Newtown Square, PA)
- …a team that wants you to grow and succeed. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... account-specific proposal to highlight the business benefits of SAP CX for this ERP customer. + Aligning with the...and one-to-many enablement and coaching on winning approaches against CX competitors. Moreover, this resource will be expected to… more
- SAP (Plano, TX)
- …of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... account-specific proposal to highlight the business benefits of SAP CX for this ERP customer + Aligning with the...customer targets + Categorizing and prioritizing targets based on CX 's "right to win" space + Defining data points… more
- SAP (New York, NY)
- …benefits, and a team that wants you to grow and succeed. **Job Title:** CX Ecosystem Development Manager for Top Partner Engagement **What You'll Build:** As an ... Ecosystem Development Manager (EDM) at SAP for Customer Experience ( CX ), you will drive ecosystem development strategies, acting as...+ Cultivate and maintain deep, strategic relationships with key CX contacts on the partner side and be the… more
- Warner Bros. Discovery (New York, NY)
- …are celebrated, here you can thrive. Your New Role As an Analyst on the CX Data & Insights team, you will lead the strategy, planning, and day-to-day implementation ... of the CX self-service insights program. You'll design and maintain clear...KPIs with partner teams, and, in partnership with the CX Data team, introduce AI-assisted workflows that make it… more
- Wolters Kluwer (Chicago, IL)
- ** CX /UX Research Consultant (Tax/Accounting) - Hybrid USA R0052491 | DXG | UX/ CX COE - Wolters Kluwer DXG US, Inc.** **Summary** - We are seeking a strong ** ... CX /UX Research Consultant** to join our growing CX /UX team in **Wolters Kluwer Tax & Accounting North America** . In the ** CX /UX Research Consultant** role,… more
- Wolters Kluwer (Coppell, TX)
- **Senior CX /UX Research Consultant (Tax & Accounting) - Hybrid (TX/GA/NJ/IL) R0052803 | DXG | UX/ CX COE - WK DXG US, Inc.** **Summary** - We are seeking an ... experienced and strategic Senior CX /UX Research Consultant to join our CX /UX team in Wolters Kluwer Tax & Accounting North America. In this role, you will report… more
- Acuity Inc. (Atlanta, GA)
- …& Location** At Acuity, the Sales, Marketing, and Customer Experience ( CX ) Leadership Program is a two-year rotational experience that develops high-potential ... into the organization and program + One-on-one mentorship from a Sales, Marketing, and CX leader for the duration of the program (and beyond) + Social and networking… more
- EPAM Systems (Weehawken, NJ)
- …Engineer** at EPAM. You'll architect and implement sophisticated Genesys Cloud CX solutions while leading complex migration projects from legacy platforms, ensuring ... Req.#932766886 **Responsibilities** + Design and implement comprehensive Genesys Cloud CX solutions including advanced routing strategies, IVR flows, and… more
- Amazon (Seattle, WA)
- …innovative and rapidly growing business? Amazon Web Services (AWS) is seeking a Sr. CX Strategist, Special Projects with strong business acumen and high bar to join ... both the Customer and AWS. You will serve as CX bar raiser on planned updates and launches to...on planned updates and launches to ensure an optimal CX , current and future. The ideal candidate thrives in… more
- Coinbase (Salt Lake City, UT)
- …and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the most trusted and ... optimize support interactions to deliver an effortless experience. The CX Programs team leads strategy, planning, and execution for...you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an individual contributor,… more
- Cisco (San Jose, CA)
- **Meet the Team** CX AI Incubation team is part of CX and is focused on identifying and building breakthrough emerging solutions to support the diverse ... requirements of the CX organization and our customers. Are you ready to...be at the forefront of AI innovation? At Cisco CX , you will design and develop transformative AI capabilities… more
- S&P Global (Houston, TX)
- …Role:** **Grade Level (for internal use):** 05 **S&P Global Energy Commercial and CX Summer internship** **Role:** S&P Global Energy Summer Intern - (Commercial and ... CX team) **The Location: Houston, TX (relocation assistance not...be involved in working directly with our Commercial and CX teams. Interns will be given the opportunity to… more
- Wolters Kluwer (Dallas, TX)
- **Senior UX/ CX Research Consultant - Hybrid USA R0050257** **| DXG | EXO | Wolters Kluwer DXG US, Inc.** **The Company** Wolters Kluwer is a global leader in ... technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our customer-facing products… more
- Market My Market (Charlotte, NC)
- Director, Client Experience (Director, CX ) About the Role The Director, Client Experience (Director, CX ) leads 4-6 Client Experience Managers (CXMs), ensuring ... through effective portfolio management and team leadership. The Director, CX collaborates with the other Director, CX ...Director, CX collaborates with the other Director, CX and leadership team members to align client experience… more
- Bristol Myers Squibb (Princeton, NJ)
- …. **Position Summary:** We are seeking an experienced Associate Director, Customer Experience ( Cx ), Patient & Care Partner to lead the design and delivery of ... + Drive continuous improvement through iterative design, testing, and optimization of CX solutions. + Lead pilots and proof-of-concept initiatives to validate new… more
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