- Mathematica (Columbus, OH)
- Position Description: Mathematica is searching for a Client Experience ( CX ) Senior Analyst / Sr. Manager! The Client Experience Senior Analyst / Sr. Manager ... Client Experience ( CX ) team to implement the CX team's strategy and growth plan and will be...Responsibilities:* * Partner with the lead of Client Experience ( CX ) and other CX professionals to develop… more
- DISH Network (Englewood, CO)
- …to our field agents. **Job Duties and Responsibilities** As the Wireless CX Data Analyst , you'll join DISH's award-winning Customer Experience Transformation ... the latest data analytics modeling techniques to derive insights from numerous CX data sources. You'll have full support to leverage cutting-edge machine learning… more
- Citigroup (New York, NY)
- The CX Analytics Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the ... improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and… more
- Vanguard (Malvern, PA)
- …Investor Group (IIG) Client Experience Analytics team is hiring a Lead Data Analyst . The team works with cross discipline teams to evaluate, monitor, and improve ... the digital client experience for Plan Sponsors. This role will be a strategic partner in the Institutional division's path to toward delivering best-in-class digital experiences. The top skill categories to be successful in this role include: * Conceptual… more
- Liberty Latin America (PR)
- **What's the role?** As a Contact Center BOT Improvement Analyst , you will be responsible for developing and implementing central initiatives to build the ... to generate and/or drive broad ranging critical initiatives, evaluate CX growth opportunities, and implement operational enhancements. You'll also be… more
- T and T Consulting Services (Falls Church, VA)
- …from test library **Required Skills & Qualifications:** + Proven experience as a Business Analyst , Data Analyst , Data Scientist, CX Strategist, or similar ... modernizing our web presence to improve the Customer Experience ( CX ) to offer more services and information to a...and on any device as well as improving upon CX and introducing plain language models. **BA Job Responsibilities:**… more
- Citigroup (New York, NY)
- …in the US, serving millions of customers every day. As part of the US Personal CX organization, the Market Research Lead - Analyst C13 will be part of the ... center of all we do. As part of the CX organization, this person will also connect the dots...organization, this person will also connect the dots across CX initiatives and recommend research that will ensure an… more
- Global Data Systems (Lafayette, LA)
- …related field preferred * At least 2 years' experience as a customer experience analyst or similar customer support role. * Preferred 1-2 years Telecom or IT related ... industry experience. * Extensive experience in gathering and interpreting customer experience information. * Solid knowledge of online customer engagement platforms and channels. * Proficiency in MS Office and other customer services software. * Exceptional… more
- Citigroup (Jacksonville, FL)
- The Strategy Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the ... by the performance of the individual. **Team Description** The Client Experience ( CX ) organization enables Citi's US Personal Bank (USPB) to live its Purpose… more
- TEKsystems (Torrance, CA)
- Description: We're looking for a Business Analyst with a unique blend of analytical and collaboration skills to help us drive our vision forward. Responsibilities ... Teams to align the production support processes for implemented CX projects. + Play a key role in the...experience - preferred + Salesforce Administrator or Salesforce Business Analyst experience - nice to have About TEKsystems: We're… more
- Concentrix (Omaha, NE)
- PTC (Positive Train Control) Analyst (Onsite - Omaha, NE) Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology) Location ... Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1543389EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: PTC (Positive Train Control) Analyst (Onsite - Omaha, NE) Job Description We're Concentrix.… more
- ICF (Reston, VA)
- Description **Senior Reporting Analyst (Remote)** **Join the Enterprise Growth Enablement & Proposals Team at ICF** We are one team united around one mission: ... eastern or central time hours._ **What You Will Do** As a **Senior Reporting Analyst ** , you will be integrally involved across multiple areas in the EGE&P team,… more
- American Heart Association (Dallas, TX)
- …matters, and so does your career. We are looking for a **Senior Marketing Analyst ** to work in a fast-paced environment, analyzing data to identify opportunities of ... X (formerly Twitter), and at heart.jobs. **Responsibilities** The Senior Marketing Analyst will collaborate with executive staff to design analytical dashboard… more
- Verint Systems, Inc. (Columbus, OH)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... or equivalent work experience. + 2 years of experience in a compensation analyst position + Strong problem-solving skills with ability to apply resolutions +… more
- TEKsystems (Orlando, FL)
- Real Time Analyst (REMOTE) Contract to hire l 40 hours...+ Must have experience with with NICE IEX and CX -One + Microsoft Excel Knowledge Job Overview: + Manage ... Our client is hiring for a Real Time Analyst who will play a crucial role in contact...agreements. + Serve as the call traffic and trending analyst for the Regional Service Centers. + Provide real… more
- NuAxis Innovations (Falls Church, VA)
- **Video Conferencing Business Analyst ** Location **Falls Church, VA** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... to make customer experience ( CX ) the center of every government solution.** **Technology is...seeking a talented and motivated **Video Conferencing (VTC) Business Analyst ** for a Full-Time position. **Job Summary:** The contractor… more
- Sunrun (Salt Lake City, UT)
- …to diversity, inclusion and belonging. **The Staff Strategy and Business Intelligence Analyst will be responsible for turning complex data into simplified, critical ... that can be used by leadership to make sound business decisions. This analyst will be responsible for driving the development and evolution of several suites… more
- CIBC (Chicago, IL)
- …support the continued growth of CIBC's US Investment Banking platform. As an Analyst , you will support senior bankers with the industry coverage, strategic advisory, ... succeed. In addition to working with the Global Diversified Group the Analyst will always gain experience collaborating with other teams across CIBC including… more
- HighPoint (Winchester, VA)
- Business Analyst HighPoint's professionals focus on helping government agencies and companies implement their most critically strategic initiatives. The role of ... Business Analyst contributes to HighPoint by developing and implementing a...choice. HighPoint helps government agencies elevate the citizen experience ( CX ) by improving the touchpoints through which citizens interact… more