- Coinbase (Phoenix, AZ)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers ... What you'll be doing (ie. job duties): Lead Coinbase's CX risk and payment program as an...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- JPMorgan Chase (Brooklyn, NY)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... teams to deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will execute on the… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …strategy, partnerships, and value-added services that focus on delivering on consumer needs/expectations, maximize near term market potential and improve patient and ... will be provided during the recruitment process. Relationships Reports directly to the Senior Vice President of USO Marketing & Patient Solutions (MPS). This role… more
- Coinbase (Des Moines, IA)
- …Attendance is expected and fully supported. Team - We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... seamless customer and agent experiences. Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. What we look for in you: 10+… more
- Brink's (Coppell, TX)
- …alignment across Customer Care teams supporting large financial institutions. Lead program and account management for Brink's largest and most complex customers. ... Own customer communications and executive-level reporting for strategic accounts. CX Sr. Director-Level Leadership Traits Enterprise Strategic Leadership: Define and… more
- Coinbase (Richmond, VA)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more
- Coinbase (Salt Lake City, UT)
- …of product and support to transform the customer experience. We're hiring a Senior Program Lead, a pivotal role focused on ensuring Coinbase customers ... you'll be doing (ie. job duties):* * Lead Coinbase's CX risk and payment program as an...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- NBC Universal (Universal City, CA)
- …television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including ... The spin-off is expected to be completed during 2025. The Manager Digital CX & E-Commerce is responsible for destination programs that evolve the Universal Studios… more
- Coinbase (Santa Fe, NM)
- …and driving targeted improvements. *What We're Looking For* * 5+ years in CX program management, project management, or product operations * Proven success ... measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience,...location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we… more
- US Tech Solutions (San Francisco, CA)
- …experienced CX Insights Researcher with a strong background in consumer research across retail-both in-store and online-to support the Go-to-Market Insights ... data into clear, strategic insights. **Responsibilities:** + Lead full-cycle consumer insights projects across qualitative, quantitative, and secondary research. +… more
- Coinbase (Charlotte, NC)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Des Moines, IA)
- …Attendance is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... customer and agent experiences. * Partner with Product and CX to use metrics, customer feedback, and voice-of-customer insights...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- Bath & Body Works (Reynoldsburg, OH)
- …Customer and Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in providing customer/ consumer ... communities. The Enterprise Insights department is responsible for creating Customer/ Consumer knowledge by providing actionable and relevant insights that shape… more
- Coinbase (Salem, OR)
- …alignment. Attendance is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our mission. Our team ... and optimizing customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive projects that… more
- Coinbase (Denver, CO)
- …quality of their tests. * *Test Environment Stability:* Collaborate with platform, infrastructure, CX , consumer , and SRE teams to ensure that test environments ... connection, and alignment. Attendance is expected and fully supported. The Consumer Eng Test Infrastructure (CETI) team is dedicated to elevating product… more
- Brink's (Coppell, TX)
- …alignment across Customer Care teams supporting large financial institutions. + Lead program and account management for Brink's largest and most complex customers. + ... + Own customer communications and executive-level reporting for strategic accounts. CX Sr. Director-Level Leadership Traits + Enterprise Strategic Leadership: Define… more
- Amazon (Seattle, WA)
- …how advertisers engage with consumers via streaming media around the world. As a Senior Manager, Product Management - Tech, Ad CX Optimization, you will lead ... that is redefining the future of video advertising? Prime Video is looking for a Senior Manager, Product Management - Tech to lead our Ad Customer Experience (Ad … more
- Coinbase (Richmond, VA)
- …comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Senior Analyst, Compliance TMS Operations within the CX Compliance ... foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX … more
- Amazon (San Francisco, CA)
- …connected home. The Core NPI TPM team at eero is looking for an experienced Senior Software Technical Program Manager. As a Sr.TPM, you will be collaborating ... in Taipei, Taiwan and San Francisco. A Sr. Technical Program Manager is a creative problem solver, working across...services in sync with launch timelines Communicate regularly with senior management on status, risks and change control Communicate… more
- Amazon (San Francisco, CA)
- …Core NPI TPM team at eero is looking for an experienced Software Technical Program Manager. As a TPM, you will be collaborating closely with the existing software ... teams located in Taipei, Taiwan. A Technical Program Manager is a creative problem solver, working across...in sync with launch timelines - Communicate regularly with senior management on status, risks and change control -… more
