- Cisco (Austin, TX)
- CX Customer Delivery Project Manager - Amazon The application window is expected to close on: Jan 20th 2025.However, the job posting may be removed ... using industry-leading Cisco software products. Your Impact * As a Technical Customer Delivery Project Manager, you will report directly to the VMO… more
- Qualtrics (Seattle, WA)
- …Role** This role plays a pivotal part in Qualtrics' success by leading the design and delivery of impactful customer experience programs. As a key member of the ... Customer Experience ( CX ) Professional Services team, this...+ **Risk Management** : Plan, monitor, mitigate, and report project risks during delivery . + **Quality Assurance:**… more
- EDB (Columbus, OH)
- …and budgets. + **Stakeholder Collaboration** : Partner with cross-functional teams-including Customer Success, Sales, Product, and Operations-to ensure project ... managing cross-functional projects in a SaaS or technology environment, preferably initiatives in CX functions + Strong project management skills with a proven… more
- Amazon (Seattle, WA)
- … project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to ... the single-threaded leader of the overall Prime Video Player CX , you will have the opportunity to build a...and challenging projects where you get to define a customer experience that will be used by millions of… more
- Amazon (Seattle, WA)
- …for the long-term. As a Principle Product Management - Tech on the PV Ad CX team, you will lead the charge in defining, inventing and launching ad solutions that ... and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging. Key job responsibilities * Define the vision… more
- Port Authority of New York and New Jersey (New York, NY)
- …the airport system to ensure that CX strategy is integrated in project designs and operational plans. The Lead Customer Services Representative, reporting to ... **Description** About the Role The Aviation Customer Experience ( CX ) unit is responsible... metrics, and ensuring a high standard of service delivery across our airports. The CX unit… more
- Intuit (GA)
- …developing, scaling and optimizing customer support experiences and designing customer -centric practices throughout the CX Assisted organization. In this ... Quickbooks platforms. The ideal candidate will have a strong background in CX frameworks, human-centered design, customer support programs, and fostering… more
- Comerica (Auburn Hills, MI)
- Customer Experience ( CX ) Consultant As a key member of the Customer Experience ( CX ) Consultant center-of-excellence team, the Customer Experience ( ... customer -centric culture throughout the enterprise; plan & facilitate CX workshops; produce journey maps, personas, insights and opportunities; manage journey… more
- Microsoft Corporation (Redmond, WA)
- …+ Assessing and supporting the work of the regional teams with respect to project delivery under the 5 main pillars of Safety, Quality, Schedule Performance, ... for most operational functions, including health and safety, capacity delivery , cost oversight, and accountability for all Cx...peers to provide consistency and clarity in expectations for project delivery across AMER and all Regions… more
- Cisco (Annapolis Junction, MD)
- …(NSO) Architects, Technical Leaders, Consulting Engineers, Project Managers, and Delivery Leaders obsessed with our Customer 's success and showing them ... Our Network Consulting Engineers are an integral part of the Customer Experience ( CX ) team delivering Business Critical Services to our customers. Business… more
- Insight Global (Washington, DC)
- …to obtain a Public Trust security clearance Experience leading a customer experience ( CX ) / service design project Project Management Certification (eg, ... spouses. We will help our client with designing a Customer Experience ( CX ) program to better understand...critical thinker who sees the big picture while staying delivery -driven Connect the big picture between project … more
- Microsoft Corporation (Redmond, WA)
- …ability to collaborate with peers to provide consistency and clarity in expectations for project delivery across AMER and all Regions Globally - Safety, Quality, ... and equipment performance data to improve testing requirements with Engineering and the Cx team. + Monitoring delivery performance of new designs and developing… more
- Pacific Program Management (Ashburn, VA)
- …lines of communication. Responds to escalated project issues that may impede project delivery and coordinates solutions. Analyzes project metrics to ... of new and existing vendors * Handle input and delivery of work products from internal team members to...new data center spaces stay in sync with the project requirements, customer requirements, all engineering standards,… more
- Amazon (Austin, TX)
- …make on every order, every day. XB DEX defines, builds, launches, and manages customer -facing delivery programs and the CX features presented to millions ... Description For millions of customers worldwide, the Amazon name is synonymous with delivery - and the Cross-Border Delivery Experience (XB DEX) team provides… more
- M. C. Dean (Annapolis Junction, MD)
- …both internal teams and external vendors, ensuring seamless collaboration and project delivery . **Responsibilities:** + Actively participate in design ... commissioning, and handover for a secure commercial data center project . As a key member of the customer...operations meetings. + Oversee facility lockdown processes and commissioning ( CX ) coordination to avoid delays. + Compile and close… more
- dsm-firmenich (Princeton, NJ)
- …**Band: G** We currently have an immediate opportunity for an Associate Manager, Customer Experience ( CX ) within the North American Regional Supply Chain ... The objective of this role is to lead the CX team and delivery while further enhancing...Responsibilities** + Lead, coach, and develop a team of customer experience specialists to drive delivery of… more
- BLN24 (Tysons Corner, VA)
- … timelines, resources, and coordinate with other teams to ensure successful project delivery . Required Skills/Abilities, Experience + Expertise in Content ... The Customer Experience ( CX ) Management Consultant will...business analysis or a related field. Experience should include project management, strategy development, and working directly with and… more
- Amazon (Dallas, TX)
- …aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal Customer ... solutions in Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability in the… more
- Google (Atlanta, GA)
- …all sizes and use technology to connect with customers, employees, and partners. As a Customer Experience ( CX ) AI Solutions Lead, you will play a crucial role in ... customer and employee interactions. You will lead the development and delivery of Customer Experience AI Solutions projects with customers across industries.… more
- Hartford Steam Boiler Inspection and Insurance Company (Hartford, CT)
- … customer groups and stakeholders to inform the positioning, development, and delivery of compelling product offerings and engaging customer experiences. This ... the experiences of our customers, agents, employees, and/or end insureds + Coaching of non- CX users in basic customer testing methodologies + Expert skills in… more