- Amazon (Arlington, VA)
- …in shaping the future of video advertising? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies. Prime Video ... meaningful way while leveraging Amazon's extensive data and analytics capabilities PV Ads CX team's mission is to reach annualized long-term Ads net revenue goal… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …customer experiences. This team prioritizes Delta's enterprise customer experience initiatives, in service of our CX strategy, using insights from customer ... help us Keep Climbing (overview & key responsibilities) The Customer Experience ( CX ) Insights & Prioritization organization is seeking highly motivated and data… more
- SAP (Palo Alto, CA)
- …as a product marketing executive, understand the competitive Customer Relationship Management (CRM)/ CX and Software -as-a- Service (SaaS) landscape, and be ... track record of developing and executing successful marketing strategies for complex software products, preferably CRM/ CX solutions. Prior experience as a CMO… more
- Amazon (Arlington, VA)
- …the management console. The Core Console Experience team is looking for an outstanding Software Development Manager to lead the team that builds technology to ... with data driven impact. Key job responsibilities As a Software Development Manager in the Core Console Experience team,...Manager in the Core Console Experience team, you will lead the tactical and strategic management initiatives for your… more
- HCA Healthcare (Nashville, TN)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... **Job Summary and Qualifications** The Consulting Business Analyst will support our Genesys CX platform. The primary function of this role is to serve as a… more
- TE Connectivity (Middletown, PA)
- …for providing solutions consistently and efficiently. **Key Responsibilities:** + Project Management: Lead the end-to-end delivery of digital CX & CRM projects, ... Sr Manager CX /CRM Delivery COE (Remote) **At TE, you will...and more connected world.** **Job Overview** The Delivery Lead - will lead a global team… more
- Qualtrics (Seattle, WA)
- …to proposals. + **Workshop Delivery:** Deliver workshops to guide customers in successful CX programs and service offerings. **What We're Looking For On Your ... At Qualtrics, we create software the world's best brands use to deliver...who think that's work worth doing. **Engagement Manager - CX ** **Why We Have This Role** This role plays… more
- WSP USA (New York, NY)
- …consulting firm, has an opening for a Commissioning Engineer regarding **Building Envelope Cx Specialist** in the New York, NY area. WSP works closely with ... for a candidate to manage and guide as a local Building Envelope Commissioning Lead in Boston who will report to the National Commissioning Leader. Commissioning is… more
- Amazon (Seattle, WA)
- …human factors research to inform the design and development of multi-tenant and cross-tenant Software as a Service (SaaS) IoT platforms. * BS in Human Factors, ... This Senior UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS IIoT...- from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to… more
- Amazon (Arlington, VA)
- …the product roadmap. This Senior UX Researcher will own the roadmap and lead human-centered/user experience (UX) research for the AWS Systems Manager products and ... - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to...interaction with systems and products. Ability to design and lead participatory design workshops. * BS in Human Factors,… more
- Hensel Phelps (San Diego, CA)
- …Establish testing/certification requirements for each piece of equipment for documentation management through Cx software platform. + Review Level 2 and 3 Cx ... progress visual tracking/status tools + Develop agenda and lead project Cx team meetings communicating the...+ Oversee the management and document control of the Cx progress via the commissioning software platform… more
- Amazon (Seattle, WA)
- …responsible for the infrastructure that serve as the backbone of video forward CX , enabling machine learning scientists, and software engineers to collaborate ... Building, motivating, rewarding and coaching a diverse team of Software Development Engineers and managers is the most important...skills current to contribute to architecture and design discussions. Lead your team to evolve our service … more
- J&J Family of Companies (Raritan, NJ)
- Customer Experience Service Owner Senior Manager - 2406218012W **Description** Johnson & Johnson is currently recruiting for a **Customer Experience Service ... Deliver Customer Experience development product group in the Supply Chain Technology Service Organization. This role is located Raritan, NJ. At Johnson & Johnson,… more
- General Motors (Columbus, OH)
- …businesses taking them from an idea to reality. The Customer Strategy & Insights Lead needs to be a creative problem solver, lateral thinker, possess a strong set ... data analysis/reporting, sales channel & customer acquisition. The Customer Strategy & Insights Lead will lead in the development and execution marketing/go to… more
- Mass Markets (Las Cruces, NM)
- …Duties + Lead a team of 15-25 entry-level front-line customer service agents responsible for inbound call handling. + Responsible for coaching and developing ... POSITION OVERVIEW CALL CENTER TEAM LEAD Looking to work for a fast growing...communication skills, we need your help in managing customer service agents. While your team operate the phone for… more
- Hensel Phelps (Seattle, WA)
- …into equipment inspections, start-up, and Commissioning processes. Reporting directly to the Cx Manager, the Cx Associate will engage in multiple projects ... history, Hensel Phelps has evolved from a bid-build general contractor to a full- service building provider. Our organization is comprised of three lines of business… more
- HCA Healthcare (Nashville, TN)
- …Take a lead role on development teams, providing guidance on software architecture, design decisions, and mentoring. + Working directly with Business Partners to ... Diagflow CX or other conversation technology preferred. Parallon provides full- service revenue cycle management, or total patient account resolution, for HCA… more
- T and T Consulting Services (Falls Church, VA)
- **Project Overview:** The National Environmental Satellite, Data, and Information Service (NESDIS) provides timely access to global environmental data from ... modernizing our web presence to improve the Customer Experience ( CX ) to offer more services and information to a...+ Provides an independent assessment of how the project's software development process is being implemented relative to the… more
- Citigroup (Irving, TX)
- …or Genesys CX and process automation technologies + Contact Center as a Service (CCaaS) software management and domain experience. + NICE CXone and CXone ... come join us. We'll enable growth and progress together. The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN… more