- Liberty Latin America (PR)
- **What's the role?** As a Contact Center BOT Improvement Analyst , you will be responsible for developing and implementing central initiatives to build the ... to generate and/or drive broad ranging critical initiatives, evaluate CX growth opportunities, and implement operational enhancements. You'll also be… more
- DISH Network (Englewood, CO)
- …to our field agents. **Job Duties and Responsibilities** As the Wireless CX Data Analyst , you'll join DISH's award-winning Customer Experience Transformation ... the latest data analytics modeling techniques to derive insights from numerous CX data sources. You'll have full support to leverage cutting-edge machine learning… more
- Vanguard (Malvern, PA)
- …Investor Group (IIG) Client Experience Analytics team is hiring a Lead Data Analyst . The team works with cross discipline teams to evaluate, monitor, and improve ... To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills… more
- Global Data Systems (Lafayette, LA)
- …as the Production, Marketing, and Sales Teams to enhance customer services and product awareness. The CXL is a curious, problem-solver who is interested. Essential ... related field preferred * At least 2 years' experience as a customer experience analyst or similar customer support role. * Preferred 1-2 years Telecom or IT related… more
- T and T Consulting Services (Falls Church, VA)
- …from test library **Required Skills & Qualifications:** + Proven experience as a Business Analyst , Data Analyst , Data Scientist, CX Strategist, or similar ... modernizing our web presence to improve the Customer Experience ( CX ) to offer more services and information to a...strategic alignment, cost/benefit, and risk + Work with the Product Manager and Task Manager to define a … more
- Comcast (Philadelphia, PA)
- …other basis protected by applicable law. **Skills:** Customer Experience ( CX ); Prioritization; Analytical Thinking; Accountability; Product Management; ... efforts to monitor and improve on their performance, and aligning the Multifamily product space with broader company goals. In this role, this individual will work… more
- Citigroup (Irving, TX)
- …inform product decisions. + Excellent understanding of **Customer Experience ( CX ) Principles** and best practices for **User Interface (UI)** and **User ... rewards, and offers and payments. As a **Digital Payments Product Management Lead** , you will be working within...Lead** , you will be working within the **Digital** ** Product & Engineering group** on the **Digital Money Movement**… more
- TEKsystems (Torrance, CA)
- Description: We're looking for a Business Analyst with a unique blend of analytical and collaboration skills to help us drive our vision forward. Responsibilities ... include: work in a product (scrum) team, complete business and technical analysis supporting...Teams to align the production support processes for implemented CX projects. + Play a key role in the… more
- Concentrix (NE)
- Business Analyst (Open) Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology) Location United States of America Apply Now ... (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1540344EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Business Analyst (Open) Job Description We create game-changing solutions across… more
- Citigroup (New York, NY)
- …in the US, serving millions of customers every day. As part of the US Personal CX organization, the Market Research Lead - Analyst C13 will be part of the ... center of all we do. As part of the CX organization, this person will also connect the dots...multiple lines of business including work to support new product development, marketing communications, and omni channel customer experience.… more
- Sunrun (Salt Lake City, UT)
- …to diversity, inclusion and belonging. **The Staff Strategy and Business Intelligence Analyst will be responsible for turning complex data into simplified, critical ... that can be used by leadership to make sound business decisions. This analyst will be responsible for driving the development and evolution of several suites… more
- Comcast (Philadelphia, PA)
- …want you to fast-forward your career at Comcast. **Job Summary** The Sr. Analyst , eCommerce is responsible for continuous analysis of eCommerce funnel health and ... day analysis of site funnel from traffic through conversion across all product portfolios + Proactively develop reports on funnel analysis and insights, identifying… more
- Discover (Riverwoods, IL)
- …success of the DVOC program using data to generate insights & discover product enhancement opportunities to deliver the best digital experience to our customers. ... digital capabilities, and work closely with data enablement, data science, Product , and Design. + Establishes and maintains effective performance tracking; identify… more
- Concentrix (GA)
- …3+ years of experience with API & Swagger. eCommerce background preferred. + Relevant Product Management, Product Owner, Business Analyst , and System ... capabilities at Concentrix. A global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design,… more
- Citigroup (Irving, TX)
- …join us. We'll enable growth and progress together. The Infrastructure Technology Lead Analyst is an intermediate level role responsible for assisting with LAN / WAN ... globally. + Works closely with cross-functional teams, including engineering, product management, operations, and executive leadership, to achieve project objectives… more
- Verint Systems, Inc. (Columbus, OH)
- …thinking and completing associated work-related assignments as required + Conduct systems analyst functions within the Verint product suite, ensuring that ... every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We… more
- AutoZone, Inc. (Memphis, TN)
- …product trends, traffic engagement opportunities, monitor customer experience ( CX ) performance and customer journey (path-to-purchase, attribution, bounce rate), ... Summary: The Digital Experience group at AutoZone is looking for a Senior Web Analyst Manger to join our team. This highly collaborative role will help AutoZone… more
- Pegasystems (Waltham, MA)
- …with Industry aligned sales teams and solutions consultants, other specialist teams, Product Manager and Partner organizations and other groups to ensure the ... + Be a recognized thought leader and domain expert in Customer Service/Experience ( CX ) and Pega's Customer Service solution, with a track record of excellent… more
- Amazon (Seattle, WA)
- …is to enable customers from anywhere in the world to purchase any product that we offer globally, through a localized cross-border shopping experience, at ... a blended balance of strategist, brand builder, market researcher, program manager and analyst . You will be comfortable thinking big and diving deep. Key job… more
- Qualtrics (Reston, VA)
- …rapid break-fix support to aid our clients in the moments that matter + Expand your product knowledge across both CX and EX products + Share your expertise with ... roles such as but not excluded to Technical Account Manager, Solution Engineer, Product Expert, Resolution Analyst , XM Success Manager or Solution Specialist.… more