- Guidehouse (Mclean, VA)
- …roadmap, ensuring alignment with company objectives and customer needs. **Customer & User Experience ( CX & UX ):** Conduct user research and analysis to ... this role, you'll work at the intersection of product management, customer experience ( CX ), user experience ( UX ), and agile business analysis. You'll collaborate… more
- BLN24 (Tysons Corner, VA)
- The Customer Experience ( CX ) Management Consultant will perform research , conduct assessments, and present briefings for improving the customer experience of ... client's website and Content Management System (CMS). In addition, the CX Management Consultant will support vendor/product assessments, analyze opportunities… more
- Concentrix (Workman, MN)
- …+ Expertise with bots, self-service apps, and communication channels (IVR, omni-channel messaging/chat), UX design, and CX best practices. + Excellent verbal and ... at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful… more