- VitalSource Technologies LLC (Boston, MA)
- A leading digital content delivery company is hiring a Manager, Customer Success to oversee team development and performance metrics. This role involves ... analyzing data, improving operational workflows, and enhancing customer engagement. Applicants with 4+ years of relevant experience...their use of tools. A strong understanding of Salesforce and Excel is key for success in this position.… more
- ClassDojo (San Francisco, CA)
- …life here-and you'll pioneer the future of education, too. What You'll Do As the Success Lead , you will lead ClassDojo's post-sales motion across onboarding, ... Asana, etc.) to ensure data integrity, visibility, and automation of critical Customer Success functions. Implement repeatable processes and resource libraries… more
- HelloSuper Home Inc. (San Francisco, CA)
- The Service Delivery Lead plays an integral role within the Operations Department, contributing to the success of day‑to‑day service delivery by ... improve performance, and elevate service standards across the board. The Service Delivery Lead helps foster a collaborative and high‑performing environment where… more
- Cognizant (San Francisco, CA)
- Engagement Delivery Lead - Service Operations Work Model: Hybrid - US and are comfortable with up to 50% travel. Level: Director About Cognizant Cognizant ... or follow us @Cognizant. About the role: The Engagement Delivery Lead - Service Operations is responsible...data centers and other operational areas. Act as a customer advocate by recommending and launching output-based models. Set… more
- Environmental Resources Management (ERM) (Houston, TX)
- …proposal management.* Project delivery skills - track record of technical delivery success to scope and budget.* Self-motivated and driven.* People skills ... materials management materials master & procurement, Logistics shipping & delivery , customer master and overall SAP landscape...Services is seeking a **Managing Consultant, SAP EHS PC Delivery Lead (Senior Level)** to join our… more
- Hunter (San Marcos, CA)
- The Agile Delivery & Quality Lead guides multiple cross-functional teams in applying Agile and Scrum practices alongside quality standards to deliver ... impediments are removed quickly, and teams remain focused on delivering customer value. Demonstrates behavior that is consistent with the company's values… more
- Menlo Ventures (Washington, DC)
- …adoption and growth. The role emphasizes collaboration with various teams to shape delivery strategies, ensuring customer success and driving business value. ... A leading technology company is seeking a Manager, Delivery Solutions Architects to lead a diverse team in enhancing customer … more
- Axon Enterprise (Boston, MA)
- …You don't manage accounts-you own outcomes . What You'll Do Reports to: VP, Customer Success Travel: 25-35% Lead with Ownership & Accountability Own ... Lead , coach, and develop a team of Customer Success Managers supporting enterprise customers. Set...Ensure Professional Services and Support efforts align to broader customer goals-not just delivery milestones. Advocate for… more
- Bynder Inc. (Boston, MA)
- …our talented team. Bynder is seeking a highly commercial, customer -obsessed Manager of Customer Success to lead a team of Mid-Market CSMs. This ... Martech experience is strongly preferred. What You Will Do Lead , Coach & Develop a High-Performing Team Lead...delivery systems. What You Bring 8+ years in Customer Success , Account Management, Sales, or similar… more
- Menlo Ventures (San Francisco, CA)
- …ground for programs that benefit Growth, Mid-Market, and Strategic tiers. Reporting to the VP of Customer Success , you will lead a team of scaled Customer ... Success , Marketing, Product, Revenue Operations, and Finance Teams Lead customer journey mapping initiatives identifying key moments for automated… more
- Clutch Canada (Orlando, FL)
- …Build & Scale the CSE Function: Lead and grow a team of Customer Success Engineers, Technical Account Managers, and Support Specialists. Drive Retention and ... Head of Customer Success (US) If you are interested,...engaged. If you've been looking for a chance to lead where success is measured by real usage… more
- Replo (San Francisco, CA)
- … relationships. This position allows for significant impact in shaping the company's service delivery and customer success processes. #J-18808-Ljbffr ... A leading digital services company in San Francisco is seeking a Delivery Leader to oversee a portfolio of high-value customers. In this role, you will manage… more
- Amazon (Sunnyvale, CA)
- …have significant experience in cloud architecture and telecommunications. This position offers a chance to impact customer success significantly. #J-18808-Ljbffr ... design and implement AWS solutions. The role involves technical leadership, hands-on delivery , and customer engagement to drive successful cloud adoption.… more
- Carlsbad Tech (Palo Alto, CA)
- …Building: Partner closely with the Talent Acquisition team to recruit, onboard, mentor, and lead a world-class customer success team, including customer ... VP of Customer Success job at Hippocratic AI....VP of Customer Success job at Hippocratic AI. Palo Alto, CA....effective, and capable of delivering meaningful improvements to healthcare delivery and outcomes. About the Role As the Vice… more
- Zifo (Boston, MA)
- …is seeking a Delivery Manager for Scientific Services to drive project success and maintain customer relationships. This hybrid role requires oversight of ... project delivery , team management, and strategic leadership. Candidates should have extensive experience in project management within the pharmaceutical industry and… more
- Recruiting From Scratch (San Francisco, CA)
- …- fast-paced, collaborative, and focused on winning as a team. What You Will Do Lead post-sale customer success motions with a specific focus on revenue ... for both clients and candidates. https://www.recruitingfromscratch.com/ Title of Role: Customer Success Manager (Expansion) Location: San Francisco, CA or… more
- Rubrik, Inc. (Palo Alto, CA)
- Director, Renewals and Customer Success Operations Director, Renewals and Customer Success Operations Role overview: As the Operations Director for ... Renewal and Customer Success function, you will be pivotal in... of our business. In this role, you will lead a team responsible for the entire renewal and … more
- Zoomcar (Redwood City, CA)
- …projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This ... position offers competitive compensation and a hybrid work model. #J-18808-Ljbffr more
- Laurel (Los Angeles, CA)
- …you. About the Role We're looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM) to join our growing Customer ... and external expert. What We're Looking For 8+ years of experience in a Customer Success , Account Management, or related post-sales role in B2B SaaS. Experience… more
- Appian (Denver, CO)
- …company in Colorado is seeking a Technical Delivery Manager to oversee agile delivery and ensure customer success . The ideal candidate will have over ... 8 years of experience in agile environments and expertise in managing technology programs. Good communication and relationship-building skills are essential. This role offers growth opportunities within a collaborative team. Additional benefits include… more
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