- Leidos (Washington, DC)
- …client in the Healthcare sector. The program provides a range of IT services, including help desk , desk side support , Windows & Mac workstation ... Manager will be responsible for ensuring the successful delivery of phone and desk side support services to the federal customer. + Performing at the… more
- NuAxis Innovations (Washington, DC)
- …modules **Experience:** At least 2 years of current experience in participating in a desk - side support environment **Does this opportunity sound like a fit ... or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk - side and remote technical support . The onsite support may require… more
- EPS Corporation (Randolph Air Force Base, TX)
- …to streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in order to respond to problems and inquiries ... Help Desk Supervisor (Senior) - (626) Share this job...Information Technology Job Description Provide Tier I/II desktop client support for problem resolution for all AFPC laptops/desktops, government… more
- Motion Recruitment Partners (Dallas, TX)
- …preferred + Customer service experience in a call center environment + Help desk or technical support experience preferred + Knowledge and experience of ... IT Help Desk Dallas, Texas **Onsite** Contract $15/hr - $20/hr...labor broker companies are looking to bring on a Support technician to their growing team. This company's mission… more
- Insight Global (Houston, TX)
- …about 75-100 users locally/1,400 users remotely doing 60% remote phone support and 40% desk side support resolving 15-20 tickets per day. Some of the ... either remote in and resolve the ticket or go desk side and resolve it that way....Degree 5+ years of both remote and deskside technical support experience Strong experience troubleshooting hardware including: Dell computers,… more
- Motion Recruitment Partners (Grand Prairie, TX)
- …preferred + Customer service experience in a call center environment + Help desk or technical support experience preferred + Knowledge and experience of ... IT Help Desk Grand Prairie, Texas **Onsite** Contract $17/hr -...manufacturing companies. They are looking to bring on a Support technician to their growing team. This company's mission… more
- GovCIO (Sterling, VA)
- …and troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk - side support when required. + Meet contractual ... **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide...an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in… more
- CACI International (Doral, FL)
- …of Travel: Continental US * * * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM, a Department of Defense (DoD) organization located ... input to high-level USSOUTHCOM staff and mission partners to support command mission objectives and strategic plan. + Systems...on a particular product, service, or technology. + Provide desk - side assistance to resolve customer incidents. +… more
- Epsilon, Inc (Quantico, VA)
- …meet the aforementioned conditions. + Must have 1 year of demonstrated help desk , desk side or similar technical support experience. + DOD 8570 IAT Level ... **Help Desk Technician I** **Who is Epsilon:** Epsilon is...troubleshoot tickets and provide in-person, over-the-phone, and remote technical support . This role offers a diverse mixture of resolving… more
- Mount Sinai Health System (New York, NY)
- …Monday - Friday. Shift: 9am - 5pm** Reporting to the Manager of the Academic IT Support Center, the Help Desk Analyst provides technical support to computer ... experience. + 2 years **strongly preferred** in a help desk position or other technical support role,...by speaking up, challenging exclusionary organizational practices, and standing side -by- side in support of colleagues… more
- Boston Mutual Life Insurance (Canton, MA)
- …+ Leave our customers and associates "better than where we found them" The Help Desk Support Specialist reports directly to the Director - Help Desk ... (preferred) **Experience:** + 5+ years of experience in IT help- desk or desk - side environment +...of tools including Microsoft Teams + Experience with Help Desk support tools like ZenDesk or ServiceNow… more
- SHI (Austin, TX)
- …Provide first line response via phone, email or incident management system for desk side and remote users requiring assistance with information technology issues ... incident and problem management related to the maintenance and support . The Help Desk Analyst will provide...+ Outstanding verbal and written communication skills + Excellent desk side and remote troubleshooting skills +… more
- HTC Global Services Inc (Bethesda, MD)
- …a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer systems, ... successful teams contributing to our clients' success. You'll work side by side with our clients and...over the phone and in person. Additionally, the help desk technician will respond to customer inquiries to provide… more
- Amentum (Washington, DC)
- …professionally. You are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for ... + At least 3 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues with hardware… more
- TAD PGS, Inc. (Ashburn, VA)
- …of related experience. + Must have a minimum of 4 years of experience providing desk side support , acting as specializing in troubleshooting complex and ... clients in person, via telephone . Job Responsibilities: + Responsible for providing desk - side support to end users for complex issues regarding response and… more
- NANA Regional Corporation (Arlington, VA)
- …join our team of outstanding professionals, apply today! **Responsibilities** Provides training and desk - side support to assist our government client in ... first-time users in a mixed classroom/ desk - side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk support… more
- Amentum (Washington, DC)
- …and look forward to supporting our customers professionally. Responsibilities: + Provide Tier 2 IT desk side and/or call center support to end users for ... school + At least 4 years of experience providing desk side and/or service desk IT support , specializing in troubleshooting end-user issues with hardware… more
- Eliassen Group (Ashburn, GA)
- …life insurance. Rate: $20 - $30 / hr. w2 **Responsibilities:** + Responsible for providing desk side support to end users for complex issues regarding ... + Must have a minimum of 4 years of experience providing desk side support , specializing in troubleshooting complex and advanced end-user issues… more
- Leidos (Washington, DC)
- …members of the Field Services team. The candidate will be responsible for direct desk - side support to the customer, troubleshooting and repairing IT devices. ... of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the… more
- CACI International (San Antonio, TX)
- …experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or relevant ... Tier 2 Cerner Application Support Analyst Job Category: Information Technology Time Type:...that are too difficult for Tier I. + Perform side -by- side coaching with agents on difficult calls… more
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