- Mount Sinai Health System (New York, NY)
- **Job Description** **Help Desk Analyst - Academic Informatics and Technology - Icahn School of Medicine - Onsite - Days** **This is an onsite position, located ... 5pm** Reporting to the Manager of the Academic IT Support Center, the Help Desk Analyst provides...by speaking up, challenging exclusionary organizational practices, and standing side -by- side in support of colleagues… more
- NuAxis Innovations (Washington, DC)
- …modules **Experience:** At least 2 years of current experience in participating in a desk - side support environment **Does this opportunity sound like a fit ... customer experience (CX) the center of every government solution.** ** Technology is our Passion. People are our Purpose.** We...I support **Essential Functions:** + Provide onsite desk - side and remote technical support .… more
- Epsilon, Inc (Quantico, VA)
- …meet the aforementioned conditions. + Must have 1 year of demonstrated help desk , desk side or similar technical support experience. + DOD 8570 IAT Level ... **Help Desk Technician I** **Who is Epsilon:** Epsilon is...and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses… more
- SHI (Austin, TX)
- …+ Provide first line response via phone, email or incident management system for desk side and remote users requiring assistance with information technology ... incident and problem management related to the maintenance and support . The Help Desk Analyst will provide...+ Outstanding verbal and written communication skills + Excellent desk side and remote troubleshooting skills +… more
- Amazon (Los Angeles, CA)
- …analytics) and deep in at least 2-3 of those areas. On the business side , the ability to connect technology with measurable business value is critical ... come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts...be self-motivated with a proven track record in advertising technology . You should also have a demonstrated ability to… more
- EPS Corporation (Randolph Air Force Base, TX)
- …to streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in order to respond to problems and inquiries ... Help Desk Supervisor (Senior) - (626) Share this job...Technology Job Description Provide Tier I/II desktop client support for problem resolution for all AFPC laptops/desktops, government… more
- The Salvation Army (Cincinnati, OH)
- …Service Desk Technician is a non-exempt position reporting to the Service Desk Supervisor with responsibilities of providing technical support for users and ... + Technical support of desktop and laptop computers, printers, peripheral support , network troubleshooting on the client side , Office365 client support… more
- Leidos (Norfolk, VA)
- …troubleshooting and process work instructions through use of the KM via side -by- side coaching and on-the-job training, and remote support such as Teams or ... **Description** **Job Description** **Primary Responsibilities:** As a Service Desk Tier 1 Technical Lead, you will: +...AWS chat. + Ensure sufficient high performing support for Tier I agents through monitoring Teams and… more
- CACI International (Doral, FL)
- … to customers. + Experienced and knowledgeable on a particular product, service, or technology . + Provide desk - side assistance to resolve customer incidents. ... Service Desk Associate Job Category: Information Technology ...* * CACI is looking for an experienced Service Desk Lead in support of SOUTHCOM, a… more
- HTC Global Services Inc (Bethesda, MD)
- …a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer systems, ... successful teams contributing to our clients' success. You'll work side by side with our clients and...over the phone and in person. Additionally, the help desk technician will respond to customer inquiries to provide… more
- HTC Global Services Inc (Troy, MI)
- …Attending client's Research IT meetings as requested. + Liaise with third-party software support and technology vendors as directed by Research Desktop. This is ... successful teams contributing to our clients' success. You'll work side by side with our clients and...variety of other perks. Responsibilities: + Responding to Customer support queries via phone or remote access. + Perform… more
- GovCIO (Sterling, VA)
- …and troubleshooting in compliance with established policies/procedures. + Provide supplemental hands-on desk - side support when required. + Meet contractual ... **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide...an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in… more
- TEKsystems (Austin, TX)
- …working in a fast-paced environment with something new every day. You will be working side -by- side with the current help desk technician's on the team. You ... resets in active directory, troubleshooting login issues, WiFi connectivity issues, printer support , etc.. Soft skills are very important, must be on time.… more
- Lowe's (Kirkland, WA)
- …systems. With a focus specifically on **End User Computing** , this role provides desk - side or walk-in support to end-user corporate associates, including ... primary purpose of this role is to provide technical support for technology products and applications, including...on support issues handed off from the support desk . With a focus specifically on… more
- General Dynamics Information Technology (Washington, DC)
- …is no challenge we can't turn into an opportunity. And our work depends on a Desk - Side Support Regional Manager to providing leadership to the Desktop Team ... Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Prioritization,System Administration,Technical Support **Experience:** 5… more
- Robert Half Technology (Washington, DC)
- …supporting the Department of Justice. These services include, but are not limited to, help desk , desk side support , Windows workstation engineering and ... weeks. Primary Responsibilities Include: + Ensuring successful delivery of Desk Side Support services to...organizations in litigation + ITIL certification + PMP certification Technology Doesn't Change the World, People Do.(R) Robert Half… more
- Robert Half Technology (Washington, DC)
- …more. The position offers a long-term contract employment opportunity. Responsibilities: + Deliver desk - side support to users following dispatch from the ... Description We are in search of a Desktop Support Technician to join our team in Washington,...service skills with the ability to build effective relationships. Technology Doesn't Change the World, People Do.(R) Robert Half… more
- Robert Half Technology (Woodbridge, NJ)
- …training, and overall incident ownership and management . Three or more years working in support of desk side services with specific focus on supporting ... Description Responsibilities: . Provide onsite and remote support for Executives and Administrative team . Serve...Executive team and Assistants . Front line of corporate technology , implementations, new technologies and preparing teams for use… more
- Boston Mutual Life Insurance (Canton, MA)
- …+ Leave our customers and associates "better than where we found them" The Help Desk Support Specialist reports directly to the Director - Help Desk ... (preferred) **Experience:** + 5+ years of experience in IT help- desk or desk - side environment +...of tools including Microsoft Teams + Experience with Help Desk support tools like ZenDesk or ServiceNow… more
- Amentum (Washington, DC)
- …professionally. You are dedicated to our customer's mission. **Responsibilities:** + Provide Tier 2 IT desk side and/or call center support to end users for ... in person and using remote access tools + Provide support for on-site and remote technology integration...least 3 years of experience providing desk side and/or service desk IT support… more