- CACI International (Suffolk, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... Travel Required: Up to 10% Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2),** you will act as a model of customer service… more
- Leidos (Rockville, MD)
- …and deskside technical support at our customer site as a ** Deskside Technician ( Tier 2).** **Routine Duties Will Include:** + This person ... systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support...Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- SAIC (Washington, DC)
- …We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an exciting and ... challenging career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed … more
- Competitive Range Solutions, LLC (Washington, DC)
- …Microsoft Office and Max OS setup and configuration. + Proven experience in deskside support , system administration, and customer service within a large-scale IT ... Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist. The specialist...ITIL certification + CompTIA A+ + Microsoft Certified Desktop Support Technician (MCDT) + Apple Certified … more
- Zones LLC (Hopkinsville, KY)
- Desktop Support Technician Professional Services Hopkinsville, Kentucky Apply Description Position at Zones LLC. Position Details: Term: 12 Month ... for amphetamines, cocaine, opiates, and phencyclidine. What you'll do as the Desktop Support Technician The requirements listed below are representative of the… more
- Insight Global (New York, NY)
- Job Description A client of Insight Global is seeking a Desktop Support Technician who can report to Times Square 5 days a week and will function as IT ... support for the office. Responsibilities will include internal deskside support , in-office hardware set up, and...experience in an IT support or desktop support role 5 years of experience with Tier… more
- Insight Global (Kansas City, MO)
- Job Description Insight Global is seeking a Desktop Support Technician in the Kansas City area to report to the Plaza area 5 days a week. This position will be ... experience in an IT support or desktop support role 4years of experience with Tier ...ServiceNow are suitable alternatives 3-5 years of experience with deskside support Hardware setup, conference room set… more
- Leidos (Tampa, FL)
- …service and quick resolution of technical issues for customer via chat, email, and deskside support . + Provide Tier 1 on-site installation, implementation, ... Modernization sector is seeking an early career Service Desk Technician to work with our USCENTCOM CITS program at...will you do in this role?** + Provide technical support and troubleshooting services for incoming queries and issues… more
- Koniag Government Services (Arlington, VA)
- …and produce a weekly report. + Monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set. + Integrate ... Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support...+ Experience with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment… more
- AeroVironment (Simi Valley, CA)
- …IT related issue or request, either through remote connection or deskside visit by utilizing resources including existing expertise, teammates, knowledge articles ... and trains customers on how to use assigned IT equipment. + Provides support for on-site/off-site meetings, conference rooms and audio/video related support . +… more
- Insight Global (Dover, DE)
- …to their team. These individuals should be well versed in both over-the-phone and deskside support . 95% of this position will be over-the-phone and remote ... support , however they should have the ability to work.... Basic LAN/ WAN and VPN troubleshooting experience Elevated, tier 2 service desk experience - A+, Network+, or… more
- Ricoh Americas Corporation (Denver, CO)
- …and liaison between Firm IT and end-users for basic hardware troubleshooting and deskside support , copy, production, and scanning, fax, mail and shipping, ... staff, and others. Job Duties and Responsibilities Project and deskside support activities should be scheduled jointly...365. + Experience as an on-site 2nd line and support technician . + Experience of end user… more
- Insight Global (Wilton, CT)
- Job Description Insight Global is looking for an on-site desktop support technician in Wilton, CT. This person provides technical assistance to computer users. ... license compliance. Provides support of 7/24 Global Support process by serving as Tier 1...designated call handling and tracking system. - Provides Helpdesk, Deskside , and Walkup hardware and software support … more
- Leidos (Washington, DC)
- …The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user ... services, including software application support , enterprise infrastructure support , service desk, ITSM, deskside support... and troubleshooting + Experience in managing or overseeing tier I-IV technicians in support of end… more
- General Dynamics Information Technology (Washington, DC)
- …and quick resolution of technical issues for customer via chat, email, and deskside support . + Supporting Tier 1 on-site installation, implementation, ... / HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service… more
- CACI International (Arlington, VA)
- …that new services incorporated in the TOC receive a standardized onboarding approach for Tier 1 & 2 service support . Candidates will drive performance to meet ... * * * CACI is seeking a Deputy Operations ( Tier 1 / Tier 2) Manager (Deputy...over 25 service agents, incident response specialist and O&M support staff (incident response, knowledge management) with expected growth… more
- GovCIO (El Paso, TX)
- …and quick resolution of technical issues for customer via chat, email, and deskside support . Supporting Tier 1 on-site installation, implementation, ... Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk Technician supporting ARPA-H. Deliver excellent… more
- TAD PGS, Inc. (Washington, DC)
- …The person selected for this position will help to oversee the service Desk and Deskside support technician teams to ensure quality control in end user ... and troubleshooting + Experience in managing or overseeing tier I-IV technicians in support of end-user services + Experience in providing excellent written… more