- Graebel Companies, Inc. (Aurora, CO)
- …responsible for fielding trouble calls, providing proficient hardware and application level support to users to include providing communication/training to users on ... desktop systems, assisting them with setup issues, hardware or...issues, hardware or applications failure and documenting work via helpdesk ticket application. Also responsible for administration and internal… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …wide range of related disciplines.? The successful applicant will: + Monitor the helpdesk ticket queue and respond to requests based on priority and defined Service ... Level Agreements (SLAs). + Provision and manage user accounts,...registration, and group assignments. + Troubleshoot access issues, remote desktop connectivity problems, and basic system or application errors.… more
- CoreSite (Denver, CO)
- …or equivalent work experience. + 5+ years of IT support experience, with at least 2 + years in a helpdesk leadership or team-lead role preferred. + Information ... infrastructure while nurturing your professional growth and success. Manager, IT Helpdesk : As a member of the company's Operations Information Technology ("IT")… more
- Chenega Corporation (Fort Belvoir, VA)
- Junior Helpdesk Support Services Specialist Ft. Belvoir, VA Join our Talent Network Junior Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 ... TheJunior Helpdesk Support Services Specialist willprovide technical support services in...on current Office suite applications, and any other authorized desktop applications and peripheral equipment. + Perform general preventative… more
- Insight Global (Coral Springs, FL)
- …ensuring timely resolution and accurate documentation. . Escalate complex issues to Level 2 technicians or other specialized teams while maintaining clear ... Job Description We are seeking a motivated and customer-focused Level 1 Helpdesk Technician to join our Managed Service Provider (MSP) team. The ideal candidate… more
- Insight Global (New York, NY)
- …Skills and Requirements - 2 + years experience as a Level 1 helpdesk associate - Experience using ticketing systems to ... Job Description Insight Global is looking for a Level 1 Desktop Associate to work for one of our large Asset Management clients to sit in New York. This person… more
- Kennedy Krieger Institute (Baltimore, MD)
- …desk. Answer calls and address user concerns in a helpful and courteous manner. 2 . Provide end user support and serve as primary contact for software-related issues. ... proficiency in the use of all Windows/Mac applications supported by the Institute at a level that will allow most problems to be resolved in a timely manner with the… more
- Transdev (Quincy, MA)
- …+ 2 + years experience supporting remote access for users with Remote Desktop Servers or similar technology. 2 + years experience supporting VPN Clients and ... Transdev in Quincy, MA is hiring a Desktop Support Technician. The desktop support...$32.00 hr Benefits include: + Vacation: minimum of two ( 2 ) weeks + Sick days: 5 days + Holidays:… more
- M. C. Dean (Annapolis Junction, MD)
- …systems in support of the endpoint devices. The position provides Tier 1 helpdesk support and support to Tier 2 (Escalation) problem identification, diagnosis ... for the better. We are seeking a **System Administrator 2 ** to join our **Security and Electronic Systems (SES)**...Contribute to physical security system support to meet service level agreements. + Support configuration and management of Windows… more
- The Raymond Corporation (Charlotte, NC)
- …not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance ... Provides first-line response and problem resolution (Levels 1 and 2 ) for end-users requiring assistance with IT-related issues and...other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems. Acts as a liaison… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be ... company. Key Responsibilities: + Advanced Problem Resolution: Serve as the highest level of technical support, resolving the most complex issues related to hardware,… more
- Chenega Corporation (Albuquerque, NM)
- …operations by leveraging cutting-edge technology and take your career to the next level ! At Cyberstar, we aim to analyze and boost human and business performance ... practices for Data Centers. + Perform Help Desk activities such as answering helpdesk phones/email/fax after-hours from the regular scheduled helpdesk support. +… more
- HCA Healthcare (Gainesville, FL)
- …training needed to meet their educational goals. This position is fora Tier 1 IT desktop support Technician with at least 2 years of experience that can handle ... basis. + Experience: Minimum two years' experience in IT desktop support, customer service, helpdesk , and general...consideration. + Excellence: I commit myself to the highest level of quality in everything I do. Learn more… more
- SAIC (San Diego, CA)
- …+ Provide server break-fix and provide remote support for server, network, desktop , and peripheral equipment. + Interface and direct US Navy Customers regarding ... product teams and engineering/design reviews. **Qualifications** **REQUIREMENTS:** + Bachelors and two ( 2 ) years or more of related experience; Masters and 0 years… more
- SHI (Austin, TX)
- …in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing ... addressing key points and responding to questions with clarity. **Skill Level Requirements** + Ability to simplify and effectively communicate complex problems… more
- Daisy Brand (Casa Grande, AZ)
- …specialists Description Daisy Brand is currently looking for a junior to mid- level (Field) Service Desk Technician. Primarily, the candidate will support local ... + Configure and deploy workstations, servers, and network hardware + Work as Help Desk/ Desktop Support staff to address reported issues and act as onsite support for… more
- Northrop Grumman (Redondo Beach, CA)
- …assignments, and collaborative/team settings across all levels. This position may be filled as a Level 2 or Level 3, based on the qualifications outlined ... + Log and track all support requests in the helpdesk system, ensuring timely resolution and follow-up. + Assist...below. **Basic Qualifications for a Level 2 :** + Associate's degree and 4… more
- City of New York (New York, NY)
- …Service Now Help Desk tickets and E-mails in a timely manner. Provide Helpdesk / desktop support for hardware and software computer systems and peripherals. ... systems and peripherals for all DYCD staff at the 2 Lafayette St. and 123 William St. locations. Monitor,...Desk Tickets submitted by the DYCD staff. Provide Remote Desktop and Laptop support for DYCD staff participating in… more
- Red Cat Holdings (Valdosta, GA)
- …of new systems and procedures. Technical Support + Provide Tier 1 and Tier 2 support for hardware, software, and network issues across Windows, macOS, and Linux ... systems + Respond to helpdesk tickets in a timely manner, document resolutions, and...resolutions, and escalate complex issues as needed + Troubleshoot desktop , laptop, peripheral, and printer issues for local and… more
- New York State Civil Service (Batavia, NY)
- …Utilize methodical troubleshooting and investigative processes to resolve unique Level 2 , 3 and 4 enterprise issues in helpdesk -based environment.* Resolve ... providing technical expertise and guidance in all areas of desktop and mobile hardware, Active Directory, Microsoft Technologies, miscellaneous...4, SG25 OR in a position at the SG23 level or higher deemed administrative under Section 52.6 of… more
