- PCI Pharma Services (Madison, WI)
- …across our global network to pioneer and shape the future of PCI. The Desktop Support Specialist is the second tier of support for assisting ... completed by the help desk. This role will provide support both in person and remotely as required and...users they assist. Essential Duties and Responsibilities: + Provides support for all Information Technology products and services. … more
- Premier Medical Group of the Hudson Valley (Poughkeepsie, NY)
- JOB DESCRIPTION JOB TITLE: Desktop Support Specialist III (Team Lead) DEPARTMENT/DIVISION: Information Technology STATUS: Full Time, Exempt REPORTS TO: CIO ... you to explore our current openings. POSITION SUMMARY: The Desktop Support Specialist (Team Lead)...point of contact for Desktop /Helpdesk and other support staff. + Request fulfillment: Providing Tier … more
- Epsilon, Inc (Montrose, CO)
- ** Desktop Support Specialist II**...and computer-related issue resolution. + Ensure timely resolution of tier 1 and 2 requests. + Assist with the ... Cyber-Security, Solution Architecture, and Project Management. **An average day:** As Desktop Support Specialist II, you will be responsible for providing… more
- Patten CAT (Cedar Rapids, IA)
- Working Hours/Days 8:00 am to 5:00 pm Monday - Friday Overview The Desktop Support Specialist will report to the IT Support Manager and will be ... performing desktop support duties (answering help desk tickets, resolving user issues,...user issues, etc.). In addition, they will be providing tier 1 onsite and remote support to… more
- CAI (Camas, WA)
- … tasks within an established IT infrastructure. **Job Description** We are looking for an Desktop Support Specialist **.** This position will be **On-site in ... Full time **Worksite Flexibility** Onsite **Job Summary** As a Desktop Support Technician you will perform a...projects under minimal supervision or guidance + Provide 1st/2nd tier support for most help desk related… more
- BAE Systems (Atlanta, GA)
- …Other incentives may be available based on position level and/or job specifics. ** Desktop Support Specialist ** **106242BR** EEO Career Site Equal Opportunity ... is seeking a strong IT service/ hardware and software support analysts to support a variety of...of Microsoft Active Directory + Experience working on a Tier 1 Helpdesk + Experience troubleshooting hardware issues +… more
- Cushman & Wakefield (St. Louis, MO)
- **Job Title** Desktop Support Specialist **Job...ticket quality standards are met to facilitate escalation to Tier 3 and can be used for queries by ... Description Summary** Resolve incidents escalated from first line support as well as the internal support ...line support as well as the internal support team and assist end users with technology adoption… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... Adds, Changes and Desk Side support . * Support business approved standard desktop software as...Meraki Networking (Routers, Switches, ASA, VPN) -- experience with Tier 2 support of this architecture/technologies *… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to join our team ... Operation. You will be the lead expert for a Tier 1 support team who will serve...first established with the customer using the supported remote desktop control application + Resolving all customer calls/issues within… more
- ManTech (Washington, DC)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to join our team. This role will ... a manager of Tier 3 services will provide third level escalation support to Organize schedules, performance monitoring and issues resolution to perform the … more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept of State in Washington, DC ... The Help Desk Specialist shall provide full-service, Tier I help desk support including: +...+ Troubleshoot hardware and software problems, assists users with desktop applications and provides user training. + Troubleshoot mobile… more
- Patterson Companies, Inc. (Aberdeen, SD)
- …and believe that they build a stronger and successful organization. **Job Summary** The Support Specialist - Tier I properly responds to incoming customer ... tools, as well as require that the individual give hands-on help at the desktop level. **This full-time, permanent position is remote for candidates who reside in… more
- ManTech (Glen Burnie, MD)
- …advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Senior- Tier 1** to join our team in Glen Burnie, ... or escalating the call or ticket to the appropriate queue/group for resolution ( Tier 2, Account Administration, Mobile Support , Asset Management, Training Team,… more
- Epco, Inc. (Houston, TX)
- …user community + This position will be the primary contact for issue escalation for Desktop Support , Support center and Cyber Security. + Collaborate with ... billion cubic feet of natural gas storage capacity. The Desktop Architecture Specialist will be primarily responsible...with Helix ticketing to resolve issues. + Performing 3rd tier workstation support for IT personnel and… more
- Randstad US (Leawood, KS)
- …and mathematical occupations + reference1069879 job details job summary: WHAT YOU'LL DO The Tier 2 Customer Support Specialist will serve in a consultative ... act as escalated technical application/customer support . The Tier 2 Customer Support Specialist ...2 years of experience + Education: Associates skills: + Desktop SupportEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual… more
- T and T Consulting Services (San Antonio, TX)
- …as approved for use by the Army Golden Master program. + Provide on-site desktop , software, and peripheral support for NIPRNET and SIPRNET customers; priority ... and/or customer issues to appropriate management personnel. + Resolve desktop problems via Remote Control; assist with IAVA remediation....will be performed on an "as needed" basis in support of the Primary Voice/Data Specialist ): +… more
- City of New York (New York, NY)
- …Technology (BIT) seeks to hire one (1) IT Service Management Specialist to provide Tier I Technical support to all DEP end users. Under the direction of the ... outlined below: Provide first line response for users with desktop , laptop, password, and application issues. Respond to requests...remotely located. Escalates more complex and impactful issues to Tier II III support team. Troubleshoot to… more
- General Dynamics Information Technology (North Liberty, NC)
- … - INTERMEDIATE WILL MAKE AN IMPACT** + Under general supervision, provides second- tier support to end-users for PC, server, mainframe applications and hardware. ... to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Desktop Computers,Help Desk Support ,IT Hardware **Certifications:** Security+, CE - Sec+… more
- Chenega Corporation (Fort Belvoir, VA)
- …TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based ... Helpdesk Support Services Specialist - Senior Ft....+ Receive customer trouble tickets and service requests for desktop support . + Respond to service requests,… more
- COFMC (Konawa, OK)
- …Tech Support Specialist DEPARTMENT : Informatics NATURE OF POSITION : The Tech Support Specialist is responsible for Tier 1 support of network, ... will work as a co-liaison with the Lead Tech Support Specialist and the Co-Network Systems Administrator...CMS or database records system. + Experience with general desktop support and troubleshooting techniques in windows… more
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