- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position is responsible for all ... follow up of service requests/incidents. The Senior Field Support Technician interacts with all levels of BILH colleagues and...Using the Information Technology Service Management suite provided, this Tier 2 and 3 in-person support position… more
- Beth Israel Lahey Health (Charlestown, MA)
- …and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 /3 in-person support position is responsible for all aspects ... job, you're making a difference in people's lives. The Lead Field Support Technician is responsible for delivering world-class field support services across all Beth… more
- TEKsystems (Topeka, KS)
- Description We are seeking a Desktop Support Technician ( Tier 2 ) to provide comprehensive technical support and asset management for North America ... - ensuring systems are fully functional before meetings Required Skills + Desktop Support & Troubleshooting + Windows OS (Windows 10) + Video Conferencing… more
- William C Brown Inc (Springfield, VA)
- …our intelligence customer activities in Springfield, VA. Job Description: The Tier 2 Desktop Support Technician provides Deskside IT Service support to ... Systems Administrator ( Tier 2 Desktop Support) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive… more
- Insight Global (Fort Worth, TX)
- …as MDTs, modems/routers, docking stations, and in-car cameras. The technician delivers Tier 2 desktop support for municipal employees, covering Windows, ... Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3-5 years desktop or field support experience. Strong Windows OS and… more
- Insight Global (Hartford, CT)
- …Skills and Requirements - 1+ years of experience as a tier 2 Desktop Support Technician or equivalent PC/Mac exposure - Experience ... leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide project based support to all… more
- CACI International (Sterling, VA)
- Tier 2 Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... Local * * * CACI is currently looking for a motivated, career and customer-oriented Tier 2 Technician (Journeyman) with Agile methodology experience to join… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician - Tier 2 Clearance: Eligible for DOD Public Trust Status: Non-exempt Location: Falls Church, VA (Onsite) Responsibilities: + Daily ... + Addressing and correcting any hardware, software or connection issue + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and… more
- ASM Research, An Accenture Federal Services Company (Raleigh, NC)
- …software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military ... everyday issues (eg, locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to… more
- Systems Engineering Solutions Corporation (Alexandria, VA)
- …of progressive IT support experience, including Tier 1 and Tier 2 support responsibilities . Experience with remote desktop tools, ticketing systems, and ... or related discipline Program Description: The program provides comprehensive Tier 1, Tier 2 , and...(Teams, Exchange Online, SharePoint) Preferred Skills CompTIA A+, HDI Desktop Support Technician , ITIL v4 Foundations, Microsoft… more
- GCI Communication Corp (Anchorage, AK)
- GCI's Desktop Technician I will be responsible for providing local and remote company employees and contractors with technical support for their desktop ... coordinate remote computer issues and software installs. Level Definition Position Title: Desktop Technician I Grade: T05 Additional Job Requirements: This is… more
- TEKsystems (Fountain Valley, CA)
- …tasks from start to resolution while delivering exceptional customer service. Responsibilities: * Provide Tier 1 and Tier 2 support for PC hardware, Windows ... Overview: We are seeking an experienced Desktop Support Technician to provide deskside...on reported problems, prepare notes and reports, and resolve Tier 1 issues promptly. * Collaborate with internal and… more
- Insight Global (Oklahoma City, OK)
- …basis, the desktop support technician will be resolving escalated Tier 2 /3 tickets, printer support, drive mapping, account maintenance, etc. and ... . Skills and Requirements . 2 + years desktop support experience . Experience troubleshooting Tier 2 /3 tickets such as: rights to networks,… more
- Affinius Capital (San Antonio, TX)
- …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... For more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and… more
- TISTA Science and Technology (MD)
- Overview We are seeking a full-time Desktop Technician to provide level 1/ 2 and desk-side support for devices including desktops, laptops, printers, ... MacOS X workstations. + Proven work experience as a desktop support engineer or support technician . +...are desired. Clearance: + The ability to pass a Tier 2 /Modest Background Investigation. Location: + Rockville,… more
- TEKsystems (Mountain View, CA)
- Description Provides Tier 2 desktop support to users for PC, server, mainframe applications, and hardware including but not limited to operating systems, ... email, standard desktop applications, printers, mobile devices and other standard end...appropriate team when the incident cannot be resolved by Tier 2 . Must be able to provide… more
- Trace Systems Inc (Portsmouth, VA)
- …to hardware and software used by NNSY users. + Complex issues that cannot be resolved at Tier 2 will be forwarded to Tier 3 support for assistance and ... problem reports into the automated tracking system for further technician support. + Manage tickets routed to Tier...support for complex hardware/software problems beyond the scope of Tier 2 . + Process System Authorization Access… more
- Robert Half Technology (Nashville, TN)
- Description Robert Half is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, ... escalated tickets. Requirements Qualifications: + Prior experience in a Tier 2 helpdesk or technical support role...skills. + IT-related certifications (eg, CompTIA Network+, Microsoft Certified Desktop Support Technician ) are a plus. +… more
- NuAxis Innovations (Washington, DC)
- ** Tier I Service Desk Specialist** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... and community.We are currently seeking a talented and motivated ** Tier I Service Desk Specialist** for a Full Time...attach the document to an already created ticket or ( 2 ) create a ticket based on the faxed request… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician ! Our Company Culture: Our diverse workforce allows ... for compute, storage, backup, automation and virtualization issues. Education/Experience/Certifications + 2 + years experience in IT related study or field. + Must… more
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