- Intermountain Health (Salt Lake City, UT)
- **Job Description:** The Director of Contact Center Operational Support is a highly visible role and plays an integral part in defining strategies and ... Voice of the Consumer data and feedback to enhance the enterprise Contact Center organization's workforce management, data analytics, quality assurance,… more
- Intermountain Health (Las Vegas, NV)
- **Job Description:** The Director of Contact Center Operations is responsible for leading the operational management, and overall performance of the call ... customer service, optimize processes, and achieve organizational goals. The Director will oversee a team of managers and staff,...the team. Develops and manages the contact center budget, optimizing resources to meet operational … more
- University of Miami (Medley, FL)
- …. The department of UHealthConnect has an exciting opportunity for a full-time Director , Contact Center Quality Management (QM) & Training. The ... Director , Contact Center Quality Management (QM) & Training...systematic approach to delivering industry standard training and provides operational solutions, while ensuring best practices and overseeing business… more
- First National Bank of Omaha (Omaha, NE)
- …Director is responsible for overseeing the entire operations of a contact center location, ensuring optimal performance, efficiency, and customer ... a team of managers who directly supervise frontline call center agents. The Site Director plays a...Management: + Provide strategic direction and leadership to the contact center manager team + Develop and… more
- Elevance Health (Columbus, OH)
- …automation, chatbot installations, AI-Powered Knowledge Management, and other contact center technology - in an operational business. -Experience designing a ... Carelon's Contact Center Strategy Organization is seeking a Planning and Execution Director . Reporting directly to the VP of Strategic Initiatives, this role… more
- USAA (San Antonio, TX)
- …leadership roles. + Proven background and success leading large-scale, multi-site, contact center operations (500+ employees). + Demonstrated experience and ... for the functional area assigned. + Establishes and maintains operational controls around member contact and non-member...understanding of contact center strategies, technology (NICE WFM, speech… more
- State of Colorado (Grand Junction, CO)
- …position: This position is for an Appointing Authority as delegated by the Youth Center Director and implements DYS initiatives to include creating a trauma ... Division of Youth Services - Grand Mesa Youth Services Center Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4693601) Apply Assistant Director … more
- University of Washington (Seattle, WA)
- …**The Department of Student Affairs has an outstanding opportunity for an Activities and Recreation Center Director to join their team.** The Director of the ... the vision and leadership for the Activities and Recreation Center (ARC) inclusive of the sports and recreation complex...on campus and in the local community. * The Director has regular and frequent contact with… more
- University of Michigan (Ann Arbor, MI)
- …of the University. + Promote a collaborative, collegial culture throughout the Center . **Reporting Relationships** Reports to: The Director reports directly to ... is an Equal Employment Opportunity / Affirmative Action Employer. ** Contact ** **Danielle Lafhaj** Russell Reynolds Associates 1700 New York...the Department Chair Direct Reports: All faculty in the center report directly to the Director . The… more
- Austin Energy (Austin, TX)
- …to effectively audit and forecast operational patterns. + Ability to manage contact center based operations and use whole array of customer contacts, calls ... Position Information Posting Title Customer Care Services Director - 311 Call Center Job...and directing all aspects of a high volume 24x7 contact center operations with 100 seats+ Experience… more
- UT Health San Antonio (San Antonio, TX)
- Center Director - Center for Regenerative Sciences - Open Rank (Associate Professor/Professor) San Antonio ... Job Share this Job Sign Up for Job Alerts Center Director - Center for...expected to design and implement large-scale initiatives and multidisciplinary operational teams to translate research findings and establish independent… more
- UT Health San Antonio (San Antonio, TX)
- Center Director - Center for Pain Therapeutics & Addiction Research -Open Rank (Associate Professor/Professor) San Antonio ... Center for Pain Therapeutics & Addiction Research at the School of Dentistry Center Director - The School of Dentistry at UT Health San Antonio invites… more
- MTC (Clearfield, UT)
- …lives and we want **YOU** to join our team! **Position Summary:** Reports to the center director . Directly supervises the director of health and wellness, ... manager, academic/program manager, and career technical training manager. Acts on behalf of the center director in his/her absence. Assists the center … more
- Ohio University (Athens, OH)
- Job Description: The Assistant Director , Aquatic Center reports to the Associate Director , Facilities & Operations and provides leadership, strategic ... Swim Club, and other community organizations/entities. Serve as the point of contact for Aquatic Center patrons (current/new/potential) and the community to… more
- University of Rochester (Rochester, NY)
- GENERAL PURPOSE: This Language Center Assistant Program Director plays a vital role in the overall operations and management of the Language Center . ... the campus community. Manages the daily activities of the center , ensuring that all aspects run smoothly and efficiently....all monthly, semester, and annual reports to share with director for distribution for central and external stakeholders. +… more
- Mass Markets (Las Cruces, NM)
- …and all other operational management associated with day to day contact center operations. Operationally, the Associate Director is responsible ... $60000 - $80000 / year POSITION RESPONSIBILITIES The Associate Director is responsible for the management and development of... strategy the ensures that performance, culture and overarching contact center controls and processes are aligned… more
- Mass Markets (Mesilla, NM)
- …and all other operational management associated with day to day contact center operations. Operationally, the Associate Director is responsible ... of all operational strategy the ensures that performance, culture and overarching contact center controls and processes are aligned with corporate and client… more
- Old Dominion University (Suffolk, VA)
- …Executive Director of the Virginia Modeling, Analysis, & Simulation Center Department VIRGINIA SIMULATION CNTR Position Number F0213A Job Description The ... team. + Oversee operational , financial, and administrative functions to ensure the center 's success and growth. + Develop and implement goals that align with the… more
- University of Massachusetts Amherst (Amherst, MA)
- Director , Human Magnetic Resonance Center Apply now ... at the University of Massachusetts Amherst is seeking a Director for itsHuman Magnetic Resonance Center (hMRC). The...and other complex funding proposals relevant to advancing the operational capacity of thehMRC. + Keep abreast of developments… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …'s many programs and activities are available at The Carter Center (http://www.cartercenter.org/) **SUMMARY:** The Senior Associate Director -Research (Sr ... working groups and routine cross-collaboration. + Under the guidance of the Program Director , the Sr AD-Research provides technical and operational leadership to… more