• CHRISTUS Health (Leon Valley, TX)
    …either Bachelors or Masters must be in Nursing (BSN or MSN) Excellent customer service, negotiation, and communication skills Minimum of 3-5 years clinical patient ... any and all users. If you would like to contact us regarding the accessibility of our website or...us regarding the accessibility of our website or need assistance completing the application process, please contact us at… more
    JobGet (11/14/24)
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  • CHRISTUS Health (Tyler, TX)
    …groups Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations Assesses customer and patient satisfaction while developing and implementing ... to internal or external customers Facilitates the resolution of customer problems, issues, or concerns Monitors and promotes workplace...any and all users. If you would like to contact us regarding the accessibility of our website or… more
    JobGet (11/08/24)
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  • CHRISTUS Health (Tenneryville, TX)
    …Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations . Assesses customer and patient satisfaction while developing strategies to address ... internal or external customers . Facilitates the resolution of customer problems, issues, or concerns . Monitors and promotes...any and all users. If you would like to contact us regarding the accessibility of our website or… more
    JobGet (11/01/24)
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  • CHRISTUS Health (Tenneryville, TX)
    …high-quality, cost-effective care to patients. Responsible in assisting the Director for analyzing, planning, implementing, evaluating, and communicating processes ... quality and productivity standards. Provides feedback and assistance concerning customer satisfaction, staff development, and associate performance and satisfaction.… more
    JobGet (11/04/24)
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  • Director of Customer Contact

    M&T Bank (Williamsville, NY)
    …for leading continuous improvement and strategic innovation work for our M&T contact center. Will use Agile Principles, LEAN Six Sigma, CX Design Principles, ... best practices in consultation with business leaders, technology, and our Contact Center team. This leader will develop strategic recommendations and improve… more
    M&T Bank (09/14/24)
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  • Director , Contact Center Quality…

    University of Miami (Medley, FL)
    …. The department of UHealthConnect has an exciting opportunity for a full-time Director , Contact Center Quality Management (QM) & Training. The Director ... coach staff to deliver experiences that drive brand loyalty and high customer satisfaction. The director creates and implements ongoing developmental programs… more
    University of Miami (09/14/24)
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  • Sales Director , Cloud Contact

    Concentrix (AZ)
    Sales Director , Cloud Contact Center Account Management (https://jobs.concentrix.com/job-search/?category=Account Management) Location United States of America ... Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1519385EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Sales Director , Cloud Contact Center Job Description Responsibilities… more
    Concentrix (10/29/24)
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  • Associate Director , IT/Cloud Consulting,…

    Kyndryl (Boulder, CO)
    …working closely with clients and business teams to develop scalable and robust contact center systems that enhance customer experience + Document architectures ... IT Support Services Consultant and/or Service Desk modernization Consultant including Contact Center modernization, you will develop solutions that solve unique… more
    Kyndryl (11/15/24)
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  • Director of Data Science - Omnichannel…

    Gilead Sciences, Inc. (Santa Monica, CA)
    …advanced data and digital capabilities. We are seeking an experienced and visionary Director of Data Science - Omnichannel & Customer Analytics to join ... holistic solutions to support our omnichannel aspirations. **Key** **Responsibilities of the Director of Data Science - Omnichannel &** ** Customer ** **Analytics… more
    Gilead Sciences, Inc. (10/05/24)
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  • Senior Director , Customer Care

    Crate & Barrel (Northbrook, IL)
    …for a driven professional with an inclusive mindset to join our team as a Senior Director , Customer Care. The Senior Director , Customer Care is directly ... customer data, insights and KPIs. This role utilizes customer feedback and care contact drivers to...IL. A day in the life as a Senior Director , Customer Care + Deliver strategies and… more
    Crate & Barrel (11/10/24)
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  • Managing Director of Revenue…

    ASM Global (Detroit, MI)
    …and Customer ExperienceReports to: Chief Executive Officer (CEO)Direct Reports: Director of Sales & Development, Marketing & Communications Director , Event ... , Sr. Manager of Guest ExperienceLocation: Detroit, Michigan Position Overview: The Managing Director of Revenue and Customer Experience, will lead the sales,… more
    ASM Global (11/08/24)
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  • Director , Salesforce Customer

    Concentrix (TX)
    Director , Salesforce Customer Experience Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology) Location United States ... of America Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1549884EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Director , Salesforce Customer Experience Job Description We're… more
    Concentrix (11/11/24)
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  • Customer Care Services Director

    Austin Energy (Austin, TX)
    Position Information Posting Title Customer Care Services Director - 311 Call Center Job Requisition Number AE503873 Position Number 109216 Job Type Full-Time ... Required: None. Notes to Applicants Position Description: Under nominal direction, the Customer Care Services Director provides senior-level leadership for staff… more
    Austin Energy (10/24/24)
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  • Customer Engagement Director

    Sunrun (Lehi, UT)
    …through our commitment to diversity, inclusion and belonging. **The Customer Engagement Director is a strategic operator leading the contact center driving a ... customer experience is critical for success. The Customer Engagement Director will be critical in...contact center efficiency centered around making the lifetime customer experience world class.** + **Operational Strategy** + **Identify… more
    Sunrun (09/12/24)
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  • Customer Focused Team Director 1

    Celestica (Richardson, TX)
    …represents company to customer at executive level. + Can act as the senior customer contact . + Leads initiatives with the customer , site and GCU to ... **Functional Area:** OPS - Operations **Career Stream:** CPM - Customer Program Management **Role:** Director 1 **Job Title:** Customer Focused Team … more
    Celestica (10/26/24)
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  • Director , Customer Success

    First Databank, Inc. (FDB) (South San Francisco, CA)
    …ready for this exciting challenge? First Databank (FDB) is seeking a dynamic and experienced Director of Customer Success to lead our Customer Success team. ... will be responsible for developing and implementing strategies that enhance customer satisfaction, retention, and growth. This role requires a strategic thinker… more
    First Databank, Inc. (FDB) (09/21/24)
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  • Associate Director , Customer Care…

    BAYADA Home Health Care (Pennsauken, NJ)
    …a multi-channel contact center environment or equivalent work experience in a customer facing role. + Working knowledge of contact center metrics and ... BAYADA Home Health Care is currently seeking an **Associate Director ** to help guide and support managers within our...** to help guide and support managers within our Customer Care Center. This person will direct the day-to-day… more
    BAYADA Home Health Care (11/09/24)
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  • Insurance Call Center Customer Service…

    Mass Markets (Wichita, KS)
    …have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT ... partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and Life insurance… more
    Mass Markets (08/27/24)
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  • Practice Director (Administrative…

    Robert Half-Robert Half Corporate (San Jose, CA)
    **JOB REQUISITION** Practice Director (Administrative & Customer Support) **LOCATION** CA SAN JOSE **JOB DESCRIPTION** **Job Summary** The primary responsibility ... of the **Practice Director ** is to maintain a consistent above average performance...internal staff, clients and candidates. + Conduct effective meetings. ** Customer Focus** + Lead customer retention and… more
    Robert Half-Robert Half Corporate (11/09/24)
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  • Senior Director Services Strategy,…

    Rocket Software (Columbus, OH)
    …truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a ... professional services. Responsible for successfully leading teams and collaborating cross-functionally through customer escalations as key point of contact for … more
    Rocket Software (10/21/24)
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