- Nestle (New York, NY)
- …additional duties and tasks as assigned by the Director of the Customer Contact Center . **Requirements:** * Bachelor's degree in Business Administration, ... Join us! **Job Description:** The Senior Business Optimization Specialist ( Customer Contact Center ) will act...strategies) with the Senior Manager of Financial Strategy and Director COE. * Work with Director of… more
- Navient (San Francisco, CA)
- … Contact Center Engineer position will report to the Director , Customer Experience.** **As the Contact Center Engineer, you will:** + Oversee the ... configuration and customization of contact center software to align with business...process changes and automation to enhance agent productivity and customer experience. + Liaise with cross-functional stakeholders (eg, … more
- University of Miami (Medley, FL)
- …. The department of UHealthConnect has an exciting opportunity for a full-time Director , Contact Center Quality Management (QM) & Training. The ... Director , Contact Center Quality Management (QM) & Training...to deliver experiences that drive brand loyalty and high customer satisfaction. The director creates and implements… more
- Robert Half Management Resources (Pittsburgh, PA)
- Description We are in search of a Director of Contact Center Operations to join our team located in Pittsburgh, Pennsylvania. This role is critical in ... executing our contact center strategic plan, ensuring customer and employee experience expectations are exceeded, and fostering a highly engaged culture.… more
- The Hartford (Hartford, CT)
- …Are you a visionary technology leader ready to drive transformation? Join our Claims, Contact Center & Digital Enablement team to help spearhead the migration of ... our contact center from Genesys to Amazon Connect....center capabilities by leveraging Gen-AI to enhance business, customer , and employee experiences through advanced digital solutions. +… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Sylvan Learning (Lawrence, KS)
- …staff, ensuring robust instructional experiences. The Director serves as the point-of- contact for customers and assists in center operations. The Director ... ongoing education needs of Sylvan families are met. The Director is responsible for managing the overall customer...control labor costs * Manages day-to-day operations of the center including customer account management * Motivates… more
- MTC (Clearfield, UT)
- …lives and we want **YOU** to join our team! **Position Summary:** Reports to the center director . Directly supervises the director of health and wellness, ... career technical training manager. Acts on behalf of the center director in his/her absence. Assists the...standards for a work environment. + Provide positive, quality customer services to students, staff and other center… more
- Stanford University (Stanford, CA)
- Sr Director , HR Service Center **Human Resources Services, Redwood City, California, United States** Human Resources Post Date Sep 17, 2024 Requisition # 104608 ... Stanford University Human Resources (UHR) is seeking a Senior Director , HR Service Center to build and...years in a management role. Background in Human Resources, Customer Service and HR Service Center Operations,… more
- San Jose State University (San Jose, CA)
- …in a timely manner. Reporting to the Managing Director , the Assistant Director , Education Student Success Center assists in the oversight of day-to-day ... the day-to-day operations of the SSC to ensure excellent customer service that supports student success at all levels...Accelerated Graduate Education (SAGE) + Collaborate with SSC Managing Director to develop and implement center specific… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …Center 's many programs and activities are available at The Carter Center (http://www.cartercenter.org/) . **SUMMARY:** The Senior Associate Director , Lead, ... identifies, cultivates, and solicits planned gifts for The Carter Center . Reporting to the Director of Individual...to achieve goals with a commitment to delivering exceptional customer service. + Strong written and verbal communication skills… more
- Sylvan Learning (Lewis Center, OH)
- GENERAL SUMMARY The Center Director is responsible for managing the overall customer experience, sales, and local marketing strategies of the Center to ... performance goals and grow the Center . The Center Director is also responsible for managing... staff and serves as the principle point of contact for the Franchisee. ESSENTIAL JOB FUNCTIONS * Ensures… more
- Mass Markets (Mesilla, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... management associated with day to day contact center operations. Operationally, the Associate Director is...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Bright Horizons (Santan, AZ)
- ** Center Director ** As a **leader in a Child Care Center ** , you inspire teachers to create high-quality programming in each classroom while managing the ... our leadership team** in Santa Clara, California as the ** Center Director ** ! This center ...with families, clients, staff, and licensing to provide exemplary customer service. + Conduct the daily responsibilities of operating… more
- San Jose State University (San Jose, CA)
- Associate Director , Student Athlete Resource Center Apply now ... as requested and telecommute as scheduled) Job Summary Reporting to the Managing Director , Student Athlete Resource Center (SARC) and Associate Director … more
- Mass Markets (Las Cruces, NM)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... management associated with day to day contact center operations. Operationally, the Associate Director is...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Access Dubuque (Dubuque, IA)
- Director of Child Development Center **MercyOne** 1 Positions ID: TRHEUS00531762MERCYO Posted On 09/15/2024 **Job Overview** **Employment Type:** Full time ... by acknowledging customer promptly in a professional and courteous manner. Recognizes customer by making eye contact , addressing customer by name,… more
- Arab Community Center for Economic and Social Serv (Dearborn, MI)
- …Public Health Department: Community Health & Research Center Location: Dearborn, MI START YOUR APPLICATION ... (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3083017&source=3083017-CJB-0) Job Title: Deputy Director Job Status: Full-time Functional areas/departments where this position… more
- University of Oregon (Eugene, OR)
- Program Director , UO Women's Center Apply now...and end dates of each role. 3. Names and contact information for three professional references, one of which ... at the University of Oregon. Position Summary The Program Director of the UO Women's Center serves...cultivate a positive community/team culture. * Strong acumen for customer service and community building, with the agility to… more
- Bright Horizons (Palmyra, WI)
- **Child Care Center Director ** As a **leader in a Child Care Center ** , you inspire teachers to create high-quality programming in each classroom while ... Learning Center in Palmyra, WI as the ** Center Director ** ! **A Bright Horizons Career...with families, clients, staff, and licensing to provide exemplary customer service. + Conduct the daily responsibilities of operating… more
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