- Liberty Utilities (Joplin, MO)
- Director , Customer Experience Joplin, MO, US, 64801 **Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a ... and investors for our people, passion, and performance. The Director Customer Care reports directly to the...Ensures key operating targets are met and the desired customer experience is achieved. * Develops, implements,… more
- Staples (Lincolnshire, IL)
- We are looking for an entrepreneurial and dynamic Sr. Director , Customer Experience and Loyalty to spearhead our strategy and initiatives, fueling ... customer acquisition, retention, and engagement. As the Sr. Director , Customer Experience and Loyalty, you'll be at the forefront of shaping and leading… more
- J&J Family of Companies (Horsham, PA)
- Johnson & Johnson Innovative Medicine is recruiting for a Group Product Director , Customer Experience & Access Marketing- Immunology Autoantibody Diseases, ... experiences are valued, and our people can reach their potential. The Group Product Director , Customer Experience & Access Marketing is a core member of the… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- The Senior Director , Customer Experience , will contribute to the financial success of Regeneron and will report to the Executive Director , Marketing. ... of the strategic and tactical plans/programs as it relates to our customer experience across the omnichannel environment for both HCP and consumer for all… more
- Boehringer Ingelheim (Ridgefield, CT)
- …either local or can commute to our Ridgefield, CT office._ The Senior Associate Director , Medical Customer Experience Lead is responsible for orchestrating ... high regard for our employees. **Duties & Responsibilities** + Collaborates with Director , Customer Experience to drive a customer centric mindset… more
- The Hertz Corporation (Atlanta, GA)
- **A Day in the Life:** The Director of Customer Experience will be responsible for leading cross-functional teams and initiatives to drive exceptional ... Do:** + Lead and manage cross-functional teams to design and execute customer experience initiatives that align with company goals. + Develop and implement… more
- Burlington (Burlington, NJ)
- …1830 Route 130 North Burlington NJ US 08016 **Overview** Burlington is hiring a ** Director of Customer Experience for Stores,** leading end-to-end ... consistent implementation across the chain. Support cross-functional efforts with impact on customer experience . + **Call Center:** Oversee call center strategy… more
- Trustmark (Lake Forest, IL)
- …to our colleagues, clients and communities. Trustmark is looking for an Executive Director , Operations & Customer Experience . Facilitates the ongoing ... Satisfaction: Lead ongoing design, development and execution of the business unit's customer experience strategy, directly impacting the way that brokers,… more
- Liberty Latin America (PR)
- **What's the role?** As a Customer Experience Director , you will be responsible for leading the Net Promoter Score (NPS) program, customer journey ... but not limited to the following:** + Responsible for leading the Customer Experience Team, which as a whole is responsible for the functions described… more
- Centers for Independence (Fond Du Lac, WI)
- **Associate Director - Quality, Systems & Customer Experience ** **Job Details** **Job Location** iLIFE Main - Milwaukee, WI **Position Type** Full Time ... **Job Purpose:** The Associate Director of Quality. Systems & Customer Experience promotes optimal iLIFE services through the oversite and direction of… more
- Baptist Memorial (Memphis, TN)
- Summary The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate information ... Employee referral program Job Summary: Position: 14877 - System Director -Service Delivery & Customer Experience ...Position: 14877 - System Director -Service Delivery & Customer Experience Facility: BMHCC Corporate Office Department:… more
- ASM Global (Detroit, MI)
- …, Sr. Manager of Guest ExperienceLocation: Detroit, Michigan Position Overview: The Managing Director of Revenue and Customer Experience , will lead the ... digital asset monetization, strategic partnerships and event services, while also overseeing customer experience and the public-facing image of the venue. You… more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Director , Cross Functional Strategy, Customer Experience Operations (Hybrid) The ** Director , ... controls and improvements, and organizational effectiveness for the newly integrated Customer Experience Operations (CXO) organization. This leader will be… more
- Pixalate, Inc. (New York, NY)
- Job Title: Director , Enterprise Customer Success (Ad Tech Experience Required) Employment Type: Full-time Location: NY Minimum Experience : 5+ years ... ROLE We are seeking an experienced and driven Enterprise Customer Success Director to join our team,...relationships. QUALIFICATION + Experience : 5+ years of experience in a customer success, account management,… more
- Bristol Myers Squibb (Princeton, NJ)
- …in alignment with the global FME vision and strategy + Collaborates with the Senior Director , WW FM Customer Experience , WW/US Medical Heads and VP of ... to perform their roles effectively and compliantly. The Senior Director , US FME will be a strategic partner to...effectively. They will help tailor the global Field Medical Customer Experience (FM CX) strategy to the… more
- Staples (Framingham, MA)
- …management, digitally led innovation, and data-driven decision-making, and team leadership, the Director will build a customer experience flywheel that ... The Director of Digital Sales Innovation will lead and...sales chat strategy, establishing its role in the broader customer experience , determining staffing models, and ensuring… more
- Pixalate, Inc. (New York, NY)
- Employment Type: Full-Time Location: NY, NY Minimum Experience : Director Level Pixalate is an online trust and safety platform that protects businesses, ... and Singapore. ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our...(or equivalent experience ) + 2-3 years of experience in client-facing Customer Success, Technical Account… more
- Mastercard (O'Fallon, MO)
- …Team Manager that embodies our commitment to excellence. This role will report to the Director of Customer Experience & Engagement, overseeing a team focused ... deliver effective technical resolution to our customers * Support the Director of Customer Experience & Engagement on org initiatives, growing/developing the… more
- Abbott (Alameda, CA)
- …a Customer Engagement Manager, this position reports to the Customer Engagement Director , Global Customer Experience . The goal of GCX is a unified, ... consistent, and best-in-class customer experience . This position is responsible to execute the customer engagement activities for their assigned region in… more
- South Central Regional Medical Center (Laurel, MS)
- …efficiency, regulatory compliance, and team development to drive growth and enhance the overall customer experience . The Director will lead with a focus on ... Job Title: Director of Pharmacy Operations Location: South Central Regional...agencies, and professional associations. + Enhance the patient and customer experience by implementing best practices in… more
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