- HP Inc. (Vancouver, WA)
- …of solutions that goes directly to responding to those needs. The Director of Customer Journey Mapping and Curation will report to HP's Chief Customer ... best possible outcome for customers. In this role, the Director of Customer Journey Mapping and Curation will not only consult and support experience… more
- Alaska Airlines (Seatac, WA)
- …experience in lieu of this degree. + Experience with the following: * In-depth customer journey design, mapping , maintenance, and optimization background. * ... we want to hear from you. **Role Summary** The Director , Guest Journey & Insights sets the...& Skills** **Required** + 8 years of experience in customer journey design, customer insights,… more
- Volvo Group (Greensboro, NC)
- …in the following areas is preferable: customer onboarding, retention initiatives, customer journey mapping , process improvement, or strategy where the ... Director Customer Experience Location: Greensboro, NC,...across Volvo Group to ensure a collaborative approach to customer experience management and journey mapping… more
- Lowe's (Mooresville, NC)
- …The Director , Customer Experience Integration reports to the Sr. Director Customer Experience Strategy and Integration and is responsible for assisting ... biggest revenue driving opportunities, then lays out in-depth, OMNI customer journey maps and partners with cross...must be addressed / created and partners with the Director Customer Experience activation to ensure key… more
- Lowe's (Mooresville, NC)
- …The Director , Customer Experience Activation reports to the Sr. Director Customer Experience Strategy and Integration and is responsible for the ... activation of defined strategically identified customer journeys in partnership with the Director ,...and employee + experience initiatives as necessary along the journey mapping process. + Drives revenue and… more
- Merck (Rahway, NJ)
- …and may include, but are not limited to the following:** + Contribute to mapping the patient journey in collaboration with internal & external partners to ... a key growth driver for our company. The Associate Director , Healthcare Consumer (HCC) / Patient Strategy - Global...are not limited to the following: + Contribute to mapping the patient journey in collaboration with… more
- Lowe's (Mooresville, NC)
- …The Sr. Manager Design & Journey Development reports to the Director , Customer Experience Integration and is responsible for documenting highest value ... The Senior Manager partners to lay out in-depth, OMNI customer journey maps and then partners with...and employee experience initiatives + as necessary along the journey mapping process. + Tracks revenue and… more
- BGB Group (New York, NY)
- …Articulate and disseminate POVs on emerging CX trends, technologies, and best practices. Customer Journey Mapping : Design and segment detailed customer ... Director , Engagement Strategy at BGB Group (View all...US and Global markets. + Deep understanding of the customer journey , analytics, and the strategic use… more
- Boehringer Ingelheim (Ridgefield, CT)
- …teams to understand patient segments for the relevant disease/TA(s), patient journey mapping (focus on Patient Support/Patient Excellence offerings), ... three to five or more (3-5+) years in patient engagement, marketing, customer experience, patient journey , patient services and/or patient solutions. Experience… more
- Horizontal Digital (St. Louis Park, MN)
- …professional, skilled in human centered design; able to demonstrate expertise in Customer Research, Audience and User Journey definiton, Service Design, ... key belief: You're only as good as your worst customer experience. This mantra is what drives our digital...enough about us. Let's talk about you. As Associate Director , User Experience (UX) Design, you will help lead… more
- Wyndham Hotels & Resorts (Parsippany, NJ)
- …first party data in Consumer-facing Marketing efforts, including personalization efforts, journey mapping and more. **What you'll do** **Responsibilities** ... Wyndham Hotels & Resorts is now seeking a Senior Director , Marketing Effectiveness to join our team at the...models and performance dashboards that track key metrics, including customer acquisition, guest lifetime value (LTV), and overall brand… more
- Barry Callebaut (Kiln, MS)
- …Global/Regional Marketing. + Collaborate with global market intelligence to generate actionable customer insights, competitive mapping and market trends. + Own ... Director Marketing DACH Location: Koln, DE, 50670 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world's leading… more
- Medtronic (Minneapolis, MN)
- …including hardware, software, and firmware teams. By empowering the team in implementation, journey mapping , user experience research, and UI design, the ... experience (UX) and human factors engineering (HFE). Across these functions, the director champions system thinking and customer -centric design for the entire… more
- Sallie Mae (Newark, DE)
- …and develop innovative solutions to enhance efficiency, reduce costs, and improve customer satisfaction. + Design and implement process mapping and documentation ... We're on a mission to power confidence as students begin their unique journey . To help them plan their higher education, successfully finish, and prepare for… more
- J&J Family of Companies (Columbus, OH)
- Associate Director , Thought Leader Liaison, Neurology Rare Disease - West Coast - 2406204275W **Description** Johnson & Johnson is recruiting for an Associate ... Director , Thought Leader Liaison, Neurology Rare Disease to support...with national and regional KOLs + Support commercial KOL influence- mapping initiatives by developing profiles and engagement/communication plans for… more
- Publicis Groupe (Atlanta, GA)
- …brand experience is a plus. + Able to lead strategic initiatives such as customer journey mapping , identifying messaging platforms & segmentation strategies. ... Commerce Exchange. **Overview** We are looking for a Strategy Director with strong experience in CRM, Creative Strategy and...of creative best practices across functional teams. + Map customer journey to multi-channel touchpoints and identify… more
- Danaher Corporation (Elk Grove Village, IL)
- …expertise, strategic thinking, and marketing acumen to align marketing actions across the customer journey to drive revenue growth. This position is part of ... tools that address the world's biggest health challenges. The Senior Director , Global Marketing for Leica Biosystems is responsible for leading company-wide… more
- Walmart (Bentonville, AR)
- …enable us to move quicker and more personalized. + Lead E2E identification and journey mapping of member friction and propose potential solutions + Create value ... Position Summary What you'll do ** Director or Member Experience** Walmart+ is a membership...to be agile through test, learn, and iteration + Customer /member-centric mindset; takes ownership within organization to be the… more
- American Express (New York, NY)
- …other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...inherent and residual risk. Finance is looking for a Director of Risk ID, Assessment, and Testing to lead… more
- Cramer (Norwood, MA)
- …customer experience across various channels. The position combines strategy development, customer journey mapping , and content coordination, all supported ... nurture and/or grow patient communities and drive patient adherence initiatives. The Associate Director of Omnichannel Marketing is a key member of the Cramer Health… more