- Novo Nordisk Inc. (Plainsboro, NJ)
- …lifestyle management, behavioural interventions) that complement product portfolios and enhance retention and outcomes Customer Experience & Behavioural Design ... group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus… more
- Repligen (Waltham, MA)
- …to ensure alignment and operational efficiency. Customer Experience: Enhance customer satisfaction and retention through improved processes and commercial ... and every contribution drives progress. Join us! The Senior Director , Commercial Operations at Repligen is responsible for leading...as a key liaison across sales, marketing, finance, and customer service, this leader plays a critical role in… more
- Novo Nordisk Inc. (Minneapolis, MN)
- …Strategic determination of change of territory prioritization will be based on customer need and analytics which identify need for change. This may occur ... maintains medical (territory and account) plans in coordination with his/er Field Director . Relationships Position reports to Field Director /Senior Field … more
- Crate & Barrel (Northbrook, IL)
- …, CRM Analytics & Data Science We are seeking an inspiring and transformative Senior Director , Customer and Retention Marketing Analytics, with 15+ years of ... position A day in the life as a Sr. Director , CRM Analytics & Data Science + Define and...the team. + Partner with senior leadership to forecast customer LTV and retention , providing actionable insights… more
- Dow Jones (New York, NY)
- **About the Role:** The Associate Director , Retention Marketing & Subscriber Cohort Analysis leads and is the 'go to' for subscriber retention analysis, ... a candidate with experience in subscription strategy and renewals, retention and pricing journeys. The Associate Director ...partnership with the data science team, to develop new retention strategies as well as optimize existing customer… more
- ChenMed (Miami, FL)
- …AN IN-OFFICE ROLE IN OUR HEADQUARTERS IN SOUTH FLORIDA, FOUR DAYS PER WEEK. The Director of Patient Experience and Retention operates as a key support for ... + A minimum of ten (10) years' work experience in business and/or customer experience required + Direct experience in the healthcare industry preferred + Top… more
- Access Dubuque (Dubuque, IA)
- Director , Customer Solutions **McGraw Hill** 1 Positions ID: 6255 Posted On 11/12/2025 **Job Overview** Overview **Impact the Moment** When was the last time you ... difference your hard work makes. We're looking for a ** Director , Customer Solutions** to drive the McGraw...of these strategic accounts and ensure revenue growth and retention . + Collaborate across Customer Success, Educational… more
- Wolters Kluwer (Tampa, FL)
- …drive long-term customer value and retention for our business. The Customer Success Director is a senior leadership role responsible for developing and ... well. **About the Role:** We are looking for a Director of Customer Success to lead a...and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring… more
- Liberty Latin America (PR)
- **What's the role?** As Director , B2B Customer Care, you will be responsible for leading and coordinating the daily operations of the Customer Care team ... operational challenges. + Partner with senior leadership to design and implement customer experience initiatives that drive satisfaction, retention , and revenue… more
- Honeywell (Atlanta, GA)
- The Director of Customer Marketing is a strategic leadership role at Honeywell, responsible for driving customer engagement and loyalty through innovative ... marketing strategies. As the Director of Customer Marketing, you will lead...development and execution of comprehensive marketing strategies that enhance customer acquisition, retention , and satisfaction. Your ability… more
- Robert Half-Robert Half Corporate (Walnut Creek, CA)
- …trainings and presentations. ** Customer Focus** + Create, develop and execute on customer retention and expansion strategy for branch. + Build customer ... **JOB REQUISITION** Branch Director (Administrative & Customer Support) **LOCATION** CA WALNUT CREEK **JOB DESCRIPTION** **Job Summary** As a **Branch … more
- JPMorgan Chase (Jersey City, NJ)
- …objectives + Coaches the team on account meeting best practices including communications, customer retention , research, and expansion + Builds and owns the ... and cultivate lasting customer relationships. As a ** Customer Success Director ** within **JPMC's Central Infrastructure...strategy for key success metrics to track customer health, adoption, retention rates, and … more
- EMS LINQ (Austin, TX)
- …and educators navigate their daily challenges. **About The Role:** As the Senior Director of Customer Support, you will play a critical role leading ... will be responsible for designing and executing strategies to ensure exceptional customer experiences, driving customer satisfaction, retention , and loyalty.… more
- Compass Group, North America (New Hyde Park, NY)
- …& Strategy** + Lead the Direct Account Management team with a focus on customer retention and growth. + Build and maintain relationships with CDC's Top ... Come for the job, stay for the career. We are Canteen. **Job Summary** ** Director , Customer Experience** **Location:** NY, CT, NJ Markets **Reports to:** Senior… more
- Rubrik (Palo Alto, CA)
- ** Director , Renewals and Customer Success Operations** **Location: Palo Alto, CA. US** **Role overview:** As the Operations Director for Renewal and ... on opportunities to refine policies, processes and strategies that improve the customer experience, renewal and retention efforts. **Desired Skills &… more
- New York Power Authority (White Plains, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... screening, and provide optimal solutions. Uses data analytics to review/report on customer retention , enhance relationships with high value clients and identify… more
- GE Appliances, a Haier company (Louisville, KY)
- …that drives customer satisfaction, loyalty, and lifetime value. **Position** Senior Director , Customer Success - Air & Water **Location** USA, Louisville, KY ... . Interested in joining us on our journey? The Customer Success Leader will define and execute the strategy...customer satisfaction, NPS, response time, resolution rates, and retention . + Establish a clear escalation path for complex… more
- SCI Shared Resources, LLC (Houston, TX)
- …higher customer satisfaction and improve NPS and relevant scores. + **Improve Customer Retention ** : Address customer journey pain points and design ... Our associates celebrate lives. We celebrate our associates. The Director , Customer Experience is responsible for implementing and optimizing customer … more
- Intuit (San Diego, CA)
- **Overview** As Director of the Assisted Services Growth team, you will be responsible for building and leading the customer experience practice to drive ... we attract and serve our Assisted customers to drive exponential growth and retention . This role will design experiences that elevate human expertise and connection,… more
- Sinclair Broadcast Group (Santa Monica, CA)
- We are seeking a strategic and data-driven leader to join our team as Director , Customer Relationship Management (CRM). This role will be instrumental in shaping ... Tennis Channel's CRM strategy, serving as a key driver of audience engagement, retention , and growth across our expanding digital ecosystem. You will lead the… more
