- Merck & Co. (Rahway, NJ)
- …design and implementation of cutting-edge data solutions. - As the Associate Director - Technical Product Manager for the Cross-Divisional Marketplace Program, you ... of contact for cross-divisional stakeholders, representing our product capabilities, strategy , and vision to diverse business units. - Voice...vision to diverse business units. - Voice of the Customer : Serve as the "voice of the … more
- Merck & Co. (Rahway, NJ)
- Job DescriptionWe are currently recruiting for a Director , Global Oncology Market Access.The Director will be developing and executing the market access & ... responsibility for the development and adoption of a pan tumor reimbursement strategy and tactics working closely with commercial asset/disease colleagues, and Value… more
- Merck & Co. (North Wales, PA)
- …of key capabilities that will allow us to deliver a personalized customer experience and drive performance.The Associate Director , Commercial Model Innovation ... to drive business results. In order to execute the strategy of being more adaptive and responsive to changing...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Eisai, Inc (Nutley, NJ)
- …If this is your profile, we want to hear from you. The Director , HCP Marketing is responsible for developing and implementing strategic marketing programs for ... the professional/HCP customer segment while creating communication goals and ...planHelp with media planning (Media agency engagement and channel strategy /analytics and deployment)Field and Promotional Engagement -supporting planning and… more
- Merck & Co. (North Wales, PA)
- …and customer insights to shape market access strategies Develop payer customer segment strategy to inform forecast and choices regarding future products; ... customers' needs and strive to provide solutions to meet them. The Associate Director , US Pharma Payer Marketing, Immun, is responsible for developing market access… more
- Merck & Co. (North Wales, PA)
- Job DescriptionWe are currently recruiting for an Associate Director , US Oncology Marketing - Head & Neck Cancers. The position will report to the US Oncology ... for Head & Neck Cancers.-This role will focus on field execution and some strategy work related to the in-line portfolio business for head and neck cancers. The… more
- Merck & Co. (North Wales, PA)
- …brand (will train on AGILE).Partner across stakeholder groups to build the customer and/or patient engagement strategy , translating brand objectives into an ... identification of proper KPIs, and the digital engagement measurement strategy & plan.Utilize self- service media analytics tools...an emphasis on using both data and digital media strategy to optimize overall customer experience to… more
- Merck & Co. (North Wales, PA)
- Job DescriptionThe Executive Director , Patient Access COE (ED) will lead a cross-functional team responsible for managing and developing US Patient Access Hub and ... to integrate patient access initiatives seamlessly into commercial operations.Drive strategy for US patient access initiatives, ensuring alignment with overarching… more
- Eisai, Inc (Nutley, NJ)
- …a difference. If this is your profile, we want to hear from you.The Director , Global IT Governance, Risk & Controls Management Lead is responsible for overseeing the ... strategic and execution perspectives for Eisai. Reporting directly to the Executive Director , IT Security, Compliance, & Architecture, s/he is the Global IT… more
- Merck & Co. (South San Francisco, CA)
- Job DescriptionThe Director of Immuno-Metabolism will be responsible for overseeing and facilitating the research in metabolic disorders & inflammation, in the ... to the design, prioritization, and execution of the CMD strategy , including integration of new technology platforms, human biology,...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck & Co. (Rahway, NJ)
- Job DescriptionThe Office of General Counsel is seeking an Associate Director , Legal - Intellectual Property (IP) Technology & Operations to provide application ... roadmapsMaintain strong working relationships with the IT organization, while taking a customer point of view when examining implications of systems, process, or… more
- Merck & Co. (Rahway, NJ)
- …messages, target audiences, channels, and timelines for communication activities. Will include strategy within team (Product Line and Service Teams) and between ... Platform Communications Lead will play a critical role in our customer /business-centric approach. This role will be responsible for proactively driving integrated… more
- Merck & Co. (Rahway, NJ)
- …Specific Job Tasks Include: Support the development of a Scientific Leader engagement strategy that optimizes the customer experience and minimizes points of ... be a key growth driver for our company.-The Associate Director of Global Marketing for a first- in -...friction, including medical education, congress strategy and expert input/consulting agreements.Embed Scientific Leader insights into… more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …market access trade teams, finance, sales, chargebacks, demand planning and customer service /order management. Essential Functions Supply Chain Wholesaler ... Responsible for senior management level reporting on Wholesaler performance. Support Director of Wholesaler strategy with DSA update/establishment. Relationships… more
- Merck & Co. (Rahway, NJ)
- …new capabilities to the enterprise. - This position will report to the Director of the Transformation and Data Foundation Function. - As the ServiceNow ... without authority. Focuses on Customers - Makes a focus on customer /stakeholder needs a cornerstone of his/her vision. Establishes long-term, strategic relationships… more
- CVS Health (Hartford, CT)
- …company and creating winning experiences for members, clients, and colleagues. The Lead Director , Customer Experience Strategy Program Operations Lead, will ... technology solutions to improve experience and efficiency. The Ld Director will do this by leading portfolio operations to...effective models to cultivate this collaboration across teams in Service Ops, Aetna's major lines of business (LOBs), and… more
- Trane Technologies (MA)
- We are looking for a dynamic and experienced Director , Customer Strategy & Operations to operationalize and elevate our customer experience (CX) ... customer lifecycle management as the business scales. **2. Customer Strategy & Operations:** + Define and...Collaborate across departments to ensure a unified approach to customer interactions and service delivery overall. +… more
- Orlando Utilities Commission (Orlando, FL)
- …of study (preferred) + Minimum of ten (10) years of progressive experience in a service environment such as customer service , contact center or technology ... **OUC - The** **_Reliable_** **One** is presently seeking a ** Director , Customer Experience** to lead the **... customer feedback from multiple sources (CSAT surveys, customer service calls and emails, social media)… more
- Rocket Software (Columbus, OH)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy , Customer Solutions Engineering (CSE), you will ... through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …legitimate._ **Job Description** The Global Director of Post Market Surveillance Service Strategy & Programs is responsible for leading the optimization of ... regions, driven by data analytics and strategic initiatives. The Director will build and lead a high-performing team to...and trust, collaborates, offers support and encouragement. Passionate about customer service excellence. + Driven by a… more
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