- Crate & Barrel (Northbrook, IL)
- …We're looking for a driven professional with an inclusive mindset to join our team as a Senior Director , Customer Care. The Senior Director , ... of our corporate office in Northbrook, IL. A day in the life as a Senior Director , Customer Care + Deliver strategies and solutions to exceed company sales,… more
- Microsoft Corporation (Redmond, WA)
- …and consistent double-digit+ revenue growth. Central to this effort is the ** Senior Director , Customer Marketing** **Transformation** , responsible for ... leading teams through growth and transformation to achieve results. As the Senior Director , Customer Relationship Marketing, you will be responsible for… more
- Regeneron Pharmaceuticals (Sleepy Hollow, NY)
- The Senior Director , Customer Experience, will contribute to the financial success of Regeneron and will report to the Executive Director , Marketing. ... implementation of the strategic and tactical plans/programs as it relates to our customer experience across the omnichannel environment for both HCP and consumer for… more
- ThermoFisher Scientific (Pittsburgh, PA)
- **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** ** Senior Director , Customer Insights and Strategy** The Sr. ... Director of Customer Insights and Strategy leads the digital user experience...leads the digital user experience strategy and champions the customer 's voice. They collaborate with various functional teams and… more
- Sanofi Group (Bridgewater, NJ)
- **Job Title:** Senior Director , Omnichannel Customer Engagement **Location** : Cambridge, MA **About the Job** The new Go-to-Market Capabilities (GTMC) ... will support Sanofi's North American brand marketing teams to execute meaningful, customer centric, agile marketing across all of Sanofi's channels. The team… more
- PagerDuty (San Francisco, CA)
- …explore life at PagerDuty, discover opportunities, and sign-up for job alerts! As our ** Senior Director , Enterprise Customer Success,** you will be reporting ... to the VP of Customer Services & Value at PagerDuty. You will have...working in a consulting firm running a team of senior consultants, and leading services or success organizations in… more
- The Coca-Cola Company (Atlanta, GA)
- The Senior Director II, Customer Strategic Insights is part of the Coca-Cola North America Business Unit, Foodservice & On-Premise (FSOP) Organization. This ... Responsibilities** Lead a high-performing team to define and steward industry, customer /consumer and competitive insights that accelerate revenue and volume growth… more
- Advanced Energy (Fort Collins, CO)
- Senior Director - Customer Quality **ABOUT ADVANCED ENERGY** Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly ... customers. + Interacts with major customers and involves controversial situations, minor customer negotiations, or influencing and persuading other senior level… more
- eVisit (Mesa, AZ)
- Senior Director , Enterprise Customer Strategy is responsible for actively partnering and engaging our top customers in their customer journey. In this ... that would maintain and generate revenues and increase the customer 's value realization. Reporting to and working with our...realization. Reporting to and working with our VP, Enterprise Customer Strategy, you will be responsible for having a… more
- Vanguard (Malvern, PA)
- The Senior Director of Customer Marketing Strategy oversees a team of marketing strategists for Personal Investor Marketing. This position is an instrumental ... acquisition, engagement and retention objectives to support Personal Investor priorities. The Customer Marketing discipline centers around using data to develop a … more
- PingWind INC (Annandale, VA)
- Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA) Description Pingwind is looking for a ... Senior Director of VA Customer Engagement. Responsibilities + Drive the full lifecycle of business development activities to build and manage a qualified and… more
- Rocket Software (Columbus, OH)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), ... will be a strategic partner to the Vice President, Customer Solutions Engineering in shaping the transformation of Rocket's...while helping to lead and execute key initiatives. The Senior Director will assist in developing near… more
- Eptura, Inc (Austin, TX)
- …a better future at work. **Role Overview:** We are seeking an experienced and dynamic Director / Senior Director of Customer Support to lead our support ... Director of Customer Support Austin, TX,...field; advanced degree preferred. + Proven experience in a senior customer support leadership role, preferably within… more
- Autodesk (Novi, MI)
- **Job Requisition ID #** 24WD81994 **Position Overview** The Sr. Director , Product Management for Customer Success Products is a critical role reporting to the ... Systems & Experience (ESE), Autodesk's Information Technology (IT) organization. The Sr. Director , Product Management ( Customer Success) is a strategic leader… more
- Walmart (Bentonville, AR)
- … Director , Product Management - Data Ventures - Consumer Insights** As a ** Senior Director , Product Management** ** Customer Insights ,** you will be ... responsible for building B2B SaaS products focused on delivering granular customer insights and analytics that drive action. This position involves a blend of… more
- Bristol Myers Squibb (Princeton, NJ)
- …initiatives, in alignment with the global FME vision and strategy + Collaborates with the Senior Director , WW FM Customer Experience, WW/US Medical Heads and ... needed to perform their roles effectively and compliantly. The Senior Director , US FME will be a...effectively. They will help tailor the global Field Medical Customer Experience (FM CX) strategy to the needs of… more
- Nordstrom (Seattle, WA)
- Job Description The Senior Director , Last Mile ( Customer Delivery and Drop Ship) is responsible for Nordstrom's direct-to-consumer Nordstrom.com and Rack.com ... deliveries throughout the US and Canada. This leader is relentlessly customer -focused and plays a key role in developing innovative strategies, capabilities, and… more
- Celestica (CA)
- …of a rapid business growth in a dynamic environment. This position reports to the Senior Director of the Customer Experience (CX) organization and will be ... case assignments, engineers' responsiveness to customers, case management, resolutions, customer escalation management, engaging sustaining engineering and development teams… more
- Celestica (San Jose, CA)
- …business growth in a dynamic environment. This individual-contributor position reports to the Senior Director of the Customer Experience (CX) organization ... required support systems in place, managing contractor SOW and payments, implementing customer satisfaction and net promoter scores. Other duties may be required per… more
- Celestica (San Jose, CA)
- …growth in a dynamic environment. This senior individual contributor reports to the Senior Director of the Customer Experience (CX) organization and will ... is a technically hands-on one. The successful candidate will be that senior -level technical support troubleshooter who has spent extensive amount of time… more
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