- CareFirst (Baltimore, MD)
- **Resp & Qualifications** **PURPOSE:** The Director , Service Optimization is a key strategic leader responsible for driving service operations and ... Lead the technical execution of a multi-year roadmap for service optimization , incorporating people, process, and technology...be able to meet established deadlines and handle multiple customer service demands from internal and external… more
- Post Holdings Inc. (Hopkins, MN)
- …Responsibilities POSITION SUMMARY: Reporting to the VP Supply Chain Operations, the Sr Director of Supply Chain Capacity & Optimization is responsible for the ... include S&OP leadership/coordination, long-term capacity planning and modeling, network optimization to maximize Service levels and deliver… more
- The Hershey Company (Hershey, PA)
- *Summary: * The Director , SRGM Trade/Promotional Optimization and Technology will unlock extensive enterprise value creation opportunities for The Hershey ... guardrails, and guidelines, as well as the understanding and optimization of trade promotion performance across all business units,...plans across thousands of price promotions executed annually at customer level. The Director achieves this by… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …well as collaboratively to achieve goals, with a commitment to delivering exceptional customer service . + Possess a high level of professionalism and commitment ... and inclusion. We are currently seeking a Senior Associate Director of Pipeline Optimization . This position will support pipeline optimization efforts… more
- Hilton (Chicago, IL)
- A Director of Group Optimization manages allocation of and maximizes utilization of all function space for groups for multiple locations in the company's ... continuing effort to deliver outstanding guest service and financial profitability\. **What are we looking for?**...key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **The Benefits** - Hilton is… more
- Aspen Dental (Chicago, IL)
- …pleased to offer a new opportunity to join our dedicated team as Senior Director of Marketing Performance. Reporting to the VP Digital Commerce, we are looking for ... a visionary Senior Director of Marketing Performance to lead and inspire a...to drive business growth, efficiency, and revenue and reach optimization . + Work closely with the data team to… more
- Carrier (Palm Beach Gardens, FL)
- …and improve employee experience through data driven decision making. The **Associate Director , Asset Optimization ** will lead the global real estate and ... and we can make a difference together. **About this role** Carrier's Asset Optimization team is comprised of the Real Estate, Integrated Facilities Management (IFM),… more
- Eastman (Kingsport, TN)
- …growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading ... leader to join our Eastman corporate engineering team. As the process engineering Director , you will be responsible for overseeing and managing all aspects of… more
- Point32Health (Canton, MA)
- …departmental initiatives. + Spearheads reward and recognition activities including National Customer Service Week. + Works collaboratively with departmental ... experience. + 10 years of experience in a leadership position within a Customer Service Organization **Skill Requirements** + Strategic vision and the ability… more
- Comcast (Philadelphia, PA)
- …the perspective of current and proposed operating strategies. + Evaluates outside service providers or contractors; provides direction in the development of tailored ... for how you do your job. + Own the customer experience - think and act in ways that...a way of working that brings more employee and customer feedback into the company - by joining huddles,… more
- MTA (New York, NY)
- …RANGE : $110,000 to $120,000 HAY POINTS : 551 DEPT/DIV: People SUPERVISOR : Senior Director - Process Optimization LOCATION : 2 Broadway New York, NY 10004 HOURS ... + Proactively lead collaborative efforts at the direction of the Senior Director of HR Process Optimization , across business groups, functional teams,… more
- MTA (New York, NY)
- …Performance & People Relations Date Posted: Nov 26, 2024 Description JOB TITLE: Director , Process Optimization , People SALARY RANGE: $128,000 to $140,000 HAY ... POINTS: 830 DEPT/DIV: People Department SUPERVISOR: Senior Director - HR Process Optimization LOCATION: 2 Broadway HOURS OF WORK: 9:00 am - 5:30 pm (7 1/2… more
- ASM Global (Detroit, MI)
- …and Customer ExperienceReports to: Chief Executive Officer (CEO)Direct Reports: Director of Sales & Development, Marketing & Communications Director , Event ... of Guest ExperienceLocation: Detroit, Michigan Position Overview: The Managing Director of Revenue and Customer Experience, will...the venue. + Collaborate with sales, marketing and event service teams to annual review and develop pricing for… more
- Capgemini (Chicago, IL)
- …design. All underpinned by technology created with purpose. **YOUR ROLE** As a ** Director of** ** Customer Analytics** in the Data Driven Transformation Practice ... and deployment in areas such as customer insight generation, digital customer journey optimization , and marketing and campaign effectiveness. + Strengthen… more
- Stanford University (Stanford, CA)
- …at least eight years in a management role. Background in Human Resources, Customer Service and HR Service Center Operations, Business Administration, ... capabilities of Oracle HCM Cloud and ServiceNow. The Senior Director is responsible for driving the optimization ...knowledge of best practices in the areas of HR customer service delivery, HR data management, leaves… more
- Robert Half Finance & Accounting (Livonia, MI)
- …chain goals with overall business objectives, including inventory management, procurement, and customer service . + ERP Utilization: Leverage ERP systems and ... position will report to the COO. Position Overview: As the Supply Chain Director , you will lead the strategic planning, optimization , and performance analysis… more
- Refloor (Troy, MI)
- …organization that values innovation, teamwork, and commitment to customer satisfaction. As Director of Installation and Service , you will report to the ... industry? We have an exciting opportunity for an experienced Director of Installation and Service to join...You will oversee the production of all installation and service projects in addition to customer satisfaction… more
- Rocket Software (Columbus, OH)
- …truly BELIEVE in what they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a ... through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential… more
- Panasonic Avionics Corporation (Irvine, CA)
- …optimize network scalability and performance. + Collaborate with sales, marketing, and customer service departments to articulate the unique value proposition of ... Space and Ground Network Management, Passenger and Airline Traffic Optimization , and Experience Analysis and Service Improvement....OneWeb. In the area of Passenger and Airline Traffic Optimization , the Director will develop and implement… more
- US Foods (Albuquerque, NM)
- …the Area staff on these efforts: + Target Service Levels: Track and monitor customer service levels for your Area across all categories. Serve as the single ... Community of Food People! BASIC PURPOSE As an Area Director , Replenishment within US Foods, you will be pivotal...& Support Specialists. + Build a strong culture of customer service , collaboration, performance, and continuous improvement… more