- Bandwidth (Raleigh, NC)
- Director of Product (Programmable Voice & AI)...to embed voice , AI, and automation into customer journeys and developer workflows. + Lead continuous ... What We Are Looking For: We're looking for a Director of Product for Programmable Voice &...AI capabilities, supported by clear business cases. + Translate customer and developer insights into actionable product direction and… more
- Under Armour, Inc. (Baltimore, MD)
- …user experience. This person will also manage UX research, A/B testing, and the voice of the customer to continuously improve our products based on user ... Director , User Experience ** Director , User Experience**...and stakeholders to understand business goals, target audience, consumer journeys and other factors that will impact that user… more
- Entrust (Shakopee, MN)
- …that drive our success and help us anticipate the future. The Director , Corporate Responsibility is responsible for the continued development, implementation, and ... within the company and the broader community. We're looking for a ** Director Corporate Responsibility** The Director , Corporate Responsibility is responsible for… more
- Lilly (Indianapolis, IN)
- …supports a unified experience that integrates diverse digital journeys and incorporates customer expectations and Voice of the Customer (VoC) across the ... Manager for the Lilly.com Unified Experience reports directly to the Senior Director , Digital Product Owner for Lilly.com. This role partners closely with design,… more
- Entrust (Sunrise, FL)
- …platform. We are creating a new leadership role to lead these efforts: Director , Partner Product Management, who will be responsible for building, enabling, and ... solution of choice for our global channel partners and to drive material customer acquisition and revenue growth. In addition to driving outbound partner success,… more
- Cengage Group (Burlington, VT)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... here:** As part of the North American Higher Education team, the ** Director , Demand, Faculty Marketing Programs** leads the development and execution of full-funnel… more
- Beth Israel Lahey Health (Charlestown, MA)
- …taking a job, you're making a difference in people's lives.** The Executive Director , Digital Experience is responsible for shaping and driving Beth Israel Lahey ... Health's (BILH) digital customer engagement platforms, with a focus on digital marketing...conditions. + Ensure digital content reflects the BILH brand voice , tone, and messaging while addressing the needs of… more
- Kyndryl (Oklahoma City, OK)
- …of subject matter experts (SMEs) to deliver innovative solutions that enhance customer journeys , improving customer technology operations, and integrate ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- Lilly (Indianapolis, IN)
- …best-in-class unified experience that integrates diverse digital journeys while incorporating customer expectations combined with Voice of the Customer ... usability, feasibility, and viability before launch. + Serve as the voice of the customer and the business during design and development, providing clear… more
- Entrust (Shakopee, MN)
- …the future. **Position Overview:** Entrust is seeking a dynamic and experienced Director of Strategic Events to lead the global event strategy - delivering ... impact and business results - aligning marketing, sales, and customer success teams around shared objectives. This is a...we don't just offer jobs - we offer career journeys . Here is what you can expect when you… more
- MongoDB (New York, NY)
- We're looking for a Director of Executive Communications to shape how MongoDB's leaders communicate and how the world understands MongoDB. You will play a central ... + Maintain a consistent publishing and messaging rhythm that reinforces MongoDB's voice across the AI, developer, and enterprise software ecosystems 2/ Narrative… more
- Edward Jones (St. Louis, MO)
- …Overview** Leads and drives strategy, planning, and execution for key, identified experience journeys that are critical to the success of Edward Jones firm ambition. ... experience strategy, practices, measures and outcomes for critical experience journeys . + Provide clarity to the firm on what...and associate development and career pathing. + 'Champion the voice of the client / branch team and experience… more
- The Estee Lauder Companies (New York, NY)
- …serve as a key POC and provide the merchandising & trade marketing voice in ensuring brand retail strategies will translate into executable actions. Through strong ... up robust omnichannel analytics to track performance and optimize journeys + Work across the departments and with cross-functional...Assortment Execution for the MAC brand** + Be the voice of the channels at a global level and… more
- Wolters Kluwer (Minneapolis, MN)
- …R&A customer -firm size, buying behaviors, pain points, personas, and journeys * Prioritize marketing initiatives based on R&A segment needs, opportunities, and ... and adjust plans to optimize impact and ROI * Be the voice of the R&A customer unit in cross-company marketing planning and strategy **Qualifications** * 8+… more
- Entrust (Shakopee, MN)
- …sales operations team, processes, and tools to drive superior sales performance, Customer retention, and sales team productivity. Your team will be responsible for ... a high degree of focus on detail, process and customer service. To be successful, you must keep the...we don't just offer jobs - we offer career journeys . Here is what you can expect when you… more
- Bristol Myers Squibb (Princeton, NJ)
- …and competitive landscape. This individual will leverage insights from patient journeys to further define strategies that drive the development of clinically ... institutions worldwide in collaboration with MEG and Translational team + Be the voice of Medical to inform and accelerate decision making and governance for… more
- Sprinklr (ID)
- …we call Unified-CXM. + Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. + Create a culture of ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver...sales leaders, global peers, and report directly to the Director of Field Marketing for the Americas. + **Build… more
- Surfline\Wavetrak, Inc. (San Diego, CA)
- …GEO, ASO) to drive organic acquisition. + Test, measure, and scale new customer journeys that drive trial-to-conversion metrics. Retention & Lifecycle + Design ... activity. We're open to considering candidates at either the Director or VP level, depending on experience and alignment...with product, data, and finance teams to be the voice of the customer and help optimize… more
- Entrust (Shakopee, MN)
- …of the IFIaaS applications in private cloud environments. Reporting to the Director , Cloud Operations, the Sr Manager will provide hands-on leadership of the ... services to ensure the service meets reliability, scalability, and customer satisfaction targets. Day to day technical operation of...of new tools and processes. + Work with the Director , Cloud Operations and other leaders to define and… more
- Honeywell (Raleigh, NC)
- …the customer organization, and guiding customers through complex buying journeys that align Honeywell's solutions with their business outcomes. You will report ... to the Director of Sales and be based remotely in the...solutions and ensure seamless delivery. + Serve as the customer advocate inside Honeywell, bringing voice -of- customer… more