- Daiichi Sankyo, Inc. (Bernards, NJ)
- …regulations. This position will be responsible for providing exceptional client service to the employee population, promptly addressing all related queries and ... other internal departments where deemed appropriate.Develop project plans and manages the Year- End payroll project activities with the Payroll, HR, IT, and Finance… more
- State of Massachusetts (Chelsea, MA)
- …makes every interaction with government easier, faster, and more secure. EOTSS is seeking to hire an* End User Service Desk Supervisor*to join our EUS ... Technology* **Organization:** **Exec Office of Technology Services and Security* **Title:** * End User Service Desk Supervisor * **Location:**… more
- RKON (Chicago, IL)
- …Manager plays a critical role in overseeing the operations of the End User Engineering (EUE) or service desk team, ensuring efficient resolution of ... to: + Provide strong leadership and direction to the End User Engineering team, including recruitment, training,...career development. + Oversee the day-to-day operations of the service desk , including ticket queue management, escalation… more
- Insight Global (Atlanta, GA)
- …escalate issues as necessary and maintain frequent interaction with all types of end - user customers. The Service Desk Specialist is also responsible for ... Job Description A financial institution in the Atlanta area is seeking a Service Desk Specialist to join their team. The Service Desk team answers/closes… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …desktop technicians and system administrators to provide complete support to the end user from the Service Desk ticketing system + Performs technical ... as required. Convert Portal tickets to Remedy when RNEC/Army Enterprise Service Desk escalation is required. REQUIRED DEGREE/EDUCATION/CERTIFICATION: High school… more
- General Dynamics Information Technology (Quantico, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A career in...ANALYST WILL MAKE AN IMPACT:** + Initiate and resolves service request/problem incidents + Consult with the user… more
- CACI International (Davis Monthan AFB, AZ)
- …with physical & virtual clients, hardware, software, computer peripherals, and other end user devices using service desk center tools. + Support in the ... Service Desk Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular… more
- American Bankers Association (Washington, DC)
- …projects and tasks necessary to support current or proposed ABA corporate end - user computing platforms. The Service Desk Engineer researches, designs, ... + Build rapport and elicit problem details from service desk customers. + Manage end - user expectations to reinforce SLAs. + Prioritize incidents and … more
- CIBC (Chicago, IL)
- …Support** : Ensure high levels of customer satisfaction through efficient and reliable end - user services. Oversee the service desk and support teams to ... the efficient use of the budget for end - user technology, including hardware, software, and service ...end - user technology, including hardware, software, and service contracts. + **Performance Monitoring and Reporting:** Develop KPIs… more
- CAE USA INC (Orlando, FL)
- …is on-site**. ESSENTIAL DUTIES AND RESPONSIBILITIES + Document and properly assign end user issues using a service desk ticketing system. + Troubleshoot ... candidate will assist their fellow employees by overseeing a service desk ticketing system to appropriately resolve...to communicate with other partners and vendors to resolve end user issues. + Be prepared to… more
- Brink's (Coppell, TX)
- …all 4 regions, overseeing the day-to-day operations of Field Service Support, IT Service Desk , End User Computing, IT Collaboration and Unified ... regions along with execution. . Lead global teams providing IT service desk and technical end user support. . Monitor for continuous service and… more
- TEKsystems (Allen, TX)
- …Windows, Microsoft, M365, End User Support Top Skills Details Service Desk ,Help Desk ,Windows 10,Windows 11,Windows,Microsoft,M365, End User ... users in other locations. * Collaborate with the Regional End User Support Manager and the Regional... End Users in IT related areas. Skills Service Desk , Help Desk , Windows… more
- Huntington Ingalls Industries (San Antonio, TX)
- …have troubleshooting, analytical, and decision-making skills to provide support and resolution to end user issues or questions. This individual will also provide ... 7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is… more
- CGI Technologies and Solutions, Inc. (Alexandria, VA)
- **Defense Acquisition Service Desk Specialist** **Category:** Service Desk / End User Services **Main location:** United States, Virginia, ... on user satisfaction -Routinely contribute to the Service Desk Knowledge Base -Provide accurate and...team projects that enhance the quality or efficiency of Service Desk support; assist with user… more
- BlackRock (New York, NY)
- …lead a global technology team responsible for supporting and delivering the digital end user experience ( Service Desk , Deskside Level 1 & 2 teams) across ... and execute a digital workplace strategy across the global Service Desk and Deskside support teams, that...resources, including budgeting, forecasting, and cost optimization for the End User operational teams. + Collaborate with… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- … Service Desk Support (TS SCI Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District of ... . **Position Description:** CGI Federal is currently looking for a Service Desk Support candidate with active Top Secret SCI… more
- Insight Global (Birmingham, AL)
- …. Skills and Requirements High School Diploma Minimum of one year in Service Desk or end - user support role with ... Insight Global s largest banking clients is seeking 15 Service Desk position that are responsible for...experience supporting/troubleshooting hardware, desktop applications, and/or other end user support needs Knowledge of Desktop… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk (Analyst, End User Engineering) professionals who are looking to elevate ... Analyst (Tier 1), End User Engineering About us: RKON...the fields of security, networking, and virtualization. Our Help Desk is viewed as a training program for these… more
- Eliassen Group (Ashburn, GA)
- ** End User - Field Support ( Desk Side Engineer ‐ Senior)** **Ashburn** **Type:** Contract-to-Hire **Category:** Support **Industry:** Government **Reference ... Recommended Jobs **Description:** We are seeking a highly skilled Desk Side Engineer with a minimum of 4 years...support. The ideal candidate will specialize in troubleshooting complex end - user issues with hardware and software in… more
- CyrusOne (Dallas, TX)
- …includes infrastructure for new builds along with existing data center sites. + ** End User Computing and Service Desk :** Be responsible for end - ... user computing and the service desk , ensuring that all employees have the tools and...with other departments, including customer success, physical security, global service desk to ensure IT infrastructure aligns… more
