- Qualtrics (Seattle, WA)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. ** Engagement Manager - CX ** **Why We Have This Role** This role plays ... proposals. + **Workshop Delivery:** Deliver workshops to guide customers in successful CX programs and service offerings. **What We're Looking For On Your Resume**… more
- Intuit (Mountain View, CA)
- …offerings through innovation and deep customer empathy. This role reports to the GBSG CX Center of Excellence Group Manager . This role can be based out ... Overview We are seeking an exceptional Senior Manager to lead a team in building an...can recruit, motivate, coach and lead a team of CX experts + Deep knowledge of CX … more
- Bristol Myers Squibb (Princeton, NJ)
- …+ Serves as a member of the FME Leadership Team + Develops the global FM CX vision and strategy that guide the engagement approach across all FM interactions at ... roles effectively and compliantly. The Sr. Director WW FM CX Strategy is responsible for developing the global Field...IT). + Develops FM guidance and FM and First-Line Manager (FLM) customer-centric impact metrics / KPIs to clarify… more
- Novo Nordisk (Plainsboro, NJ)
- …design pull you in? Are you ready to experiment with us? The Position The Consumer CX Manager will be a critical driver in ensuring the successful execution of ... objectives + Content Creation: Manage the creation of promotional, engagement and experience programs/materials including any personalization for key customer… more
- NBC Universal (Universal City, CA)
- …deliver content that reflects the current and ever-changing face of the world. The Manager , Digital CX & E-commerce is responsible for developing and delivering ... consumer and brand research and ability to turn data into insights to drive engagement , conversion and loyalty. + A passion for and experience with new technology… more
- Amazon (Austin, TX)
- …(AB) is looking for an experienced customer-focused and results driven Key Accounts Manager to grow existing high priority accounts within Small Business segment in ... the US. A Key Accounts Manager is responsible for understanding customer needs of our...strategic accounts and develop scalable strategies to deepen customer engagement with Amazon Business by expanding their spend into… more
- Tucson Electric Power (Tucson, AZ)
- …successfully to facilitate commercial growth and increase customer satisfaction, drive customer engagement , and uncover new revenues. Overall, the Manager and ... leads the Customer Support Group level for the CX governance process. The Manager and team...facilitate commercial growth and increase customer satisfaction, drive customer engagement , and uncover new revenues. The Manager … more
- MetLife (New York, NY)
- …and delivering high value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and journey-focused perspective to enable ... and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person...marketing collaterals driving generation and nurture of sales and engagement . * Meaningfully contribute and support customer acquisition and… more
- Intuit (Mountain View, CA)
- …data quality, reporting, technology infrastructure, and more + Build and improve CX processes, tools, technology, deliverables and engagement methods to deliver ... with the QuickBooks ecosystem of accounting, payments, payroll, customer engagement and marketing automation, lending, e-commerce, and time tracking solutions.… more
- Skanska (Phoenix, AZ)
- …work, which is why our values support and drive our D&I efforts. Commissioning Manager leads the CX efforts through all levels (1-5). This individual possesses ... or functional defects of equipment prior and during the CX process. The Commissioning Manager reviews third...both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR… more
- J&J Family of Companies (Raritan, NJ)
- …: Develop and communicate a strategic vision for e-commerce and supply chain CX architecture for all customer engagement channels within the organization, ... Customer Experience Service Owner Senior Manager - 2406218012W **Description** Johnson & Johnson is...select appropriate technologies, frameworks, and tools for Supply Chain CX architecture development, keeping up-to-date with industry trends. +… more
- FST Technical Services (Raleigh, NC)
- FST Technical Services Commissioning ( Cx ) division formerly Horizon Engineering Associates, LLP is one of the leading Cx firms in the country. We partner with ... the clients requirements and design intent. About us: The building commissioning ( cx ) process strives for reliable and energy efficient building operation and… more
- Tucson Electric Power (Tucson, AZ)
- …never stop challenging ourselves to explore new possibilities. + **Active Engagement :** We support a collaborative environment, with peer-to-peer learning and ... organization to understand current challenges and goals, and align with (Customer experience) CX strategy and objectives + Collaborates with IT teams in defining … more
- Capgemini (Chicago, IL)
- … - Marketing Cloud SAP CX - Qualtrics SAP CX - Sales Cloud SAP CX - SAP Emarsys Customer Engagement Implementation SAP CX - Service Cloud SAP DMS - ... Customer Relationship Management SAP CS - Customer Service SAP CX - Commerce Cloud SAP CX -...Management SAP Vistex SAP Warehouse Management (WM) SAP Work Manager SAP Work Zone for HR SAP Workforce Management… more
- Amazon (Culver City, CA)
- …future. We are looking for a smart, customer-obsessed, and analytical Product Marketing Manager to help grow our digital video business and create innovative and ... best-in-class video strategies aimed at optimizing the PV Storefront customer experience ( CX ) across various customer cohorts with the ultimate goal of driving… more
- DoorDash (New York, NY)
- …decisions to accomplish campaign and business objectives. You will report to our Sr. Manager of Cx Retention. Once our offices reopen, we expect this role ... + Responsible for creating and executing CRM strategies to engage and retain Cx during seasonal moments + Manage end-to-end development and execution of email… more
- Boston University (Boston, MA)
- …Alumni Experiences Product Manager who will serve as the primary user-end manager for online products that enable alumni engagement and fundraising to ... and a community. Now, our Alumni Engagement team is looking for an...departments and schools at Boston University. Alumni Experiences Product Manager In your role as Alumni Experiences Product … more
- Verint Systems, Inc. (Columbus, OH)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... Learn more at www.verint.com . **Overview of Job Function:** Verint's Senior Manager , Engineering leads one or more product engineering teams within our WFM… more
- Verint Systems, Inc. (Columbus, OH)
- At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase ... Learn more at www.verint.com . **Overview of Job Function:** The Category Manager will be responsible for the procurement of goods and services, sourcing,… more