- Hired by Matrix (Columbus, OH)
- … Agent is the first point of contact for the users who call our IT Service Desk . While providing the highest level of customer service , the Service ... financial institution? If so, our client is hiring a Service Desk Agent! What You'll Do: ...accurate, detailed documentation at the client, problem and incident level . Resolving conflict. Responsible for high quality end-user technical… more
- eXcell (West Palm Beach, FL)
- …enjoy our generous employee benefits!Our client has a brand new opportunity for a qualified Level 1 Help Desk Technician to join their team onsite in West Palm ... Basic understanding of networks Excellent communication skills Excellent customer service skills Able to work in a high pressure...high pressure environment and support end users in an enterprise environment Understanding of how to work under an… more
- Mindlance (Springfield, MA)
- …provides first point of contact for all technical support issues at an enterprise level . The Specialist guides, assists, coordinates and follows-up on client ... service to our customers in a high-volume help desk call center environment Is responsible for providing exceptional...peers to help resolve issues Escalate issues to next level support when the solution is unknown or cannot… more
- SNI Technology (Greeley, CO)
- …client located in Greeley, CO is immediately seeking to hire an IT Help Desk Specialist for an exciting, long-term contract opportunity. This temp assignment is a ... position with an expected contract duration of 12-24 months.Help Desk Specialist - Tier I Support Job SummaryUnder general...success of the IT department by supporting all technology service requests, incidents, and problems over the phones in… more
- TechWerks (San Antonio, TX)
- …States and worldwide. The Desktop Support Tier I Analyst is responsible for providing first- level Service Desk support services to all users of Military ... Founded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in… more
- Nesco Resource (Columbus, OH)
- …call our IT Service DeskWhile providing the highest level of customer service , the Service Desk Agent answers incoming calls, tracks all information ... The Service Desk Agent is the first...accurate, detailed documentation at the client, problem and incident level o Resolving conflict Responsible for high quality end-user… more
- West Technology Group, LLC (Atlanta, GA)
- …Experience selling into areas supporting call centers such as Customer Care, HR, Service /Help desk and sales. Experience selling into Top companies in the ... Experience (CX) outcomes leveraging digital messaging, personalized and predictive self- service and cloud contact center infrastructure solutions.As Senior Sales… more
- Dexian - DISYS (Colorado Springs, CO)
- …information).JOB SPECIFIC REQUIREMENTS AND SKILLS:6+ years' experience in supporting enterprise level PC's as an IT Desktop ( Desk -Side) or Help Desk ... new equipment installations.Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates to ServiceNow asset… more
- Nesco Resource (Alpharetta, GA)
- … Agent is the first point of contact for the users who call our IT Service Desk . While providing the highest level of customer service , the Service ... base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best in class customer service… more
- Nesco Resource (Tampa, FL)
- …services to enhance the use of IT products such as customer and desk side support, acquisition, implementation, deployment, help desk , asset, and problem ... hardware and operating systems; determine the source of problems and classify their level of urgency and nature. Install and deploy workstations and other IT… more
- Percepta (Melbourne, FL)
- …issues. The IT Support Technician is responsible for the logging and tracking of all Service Desk requests and for providing tier 1 and 2 technical support. The ... IT Support Services TechnicianAt Percepta, we bring first-class service across each market we support. As a...role is to consistently improve and maintain a high level of customer satisfaction by troubleshooting and providing assistance… more
- Dexian - DISYS (Chantilly, VA)
- …or Help Desk technician.Intermediate knowledge in supporting enterprise level PC's.Intermediate understanding of installing/supporting/ troubleshooting ... new equipment installations.Monitor and update ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates to ServiceNow asset… more
- ASSA ABLOY Americas (Monroe, NC)
- …and deploy new technologies, focusing on improvement and automation. Proactively monitor and respond to Service -Now Service Desk level 2 and 3 tickets, ... spreadsheet, flowcharting, and word processing skills. Previous experience with Enterprise Resource Planning (ERP) systems preferred, with a preference given… more
- Insight Global (Baton Rouge, LA)
- …* These individuals will work for the Incident and Operations Management Section * Responsible for enterprise level Service Desk support and may be the ... Job Description Insight Global is looking for Level 1 Service Desk Technicians to join their team. Candidates must be local to Baton Rouge and willing to… more
- DriveTime (Tempe, AZ)
- …the Job?** In short, as an Assistant Director of IT, you will manage and support the Enterprise Service Desk staff. The Enterprise Service Desk ... Desk and Business Systems Analysts. The Help Desk is level 1 and 2 support...IT is responsible to: + Manage and support the Enterprise Service Desk staff by… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** : 78099 ... Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End...diagnose/resolve software, network, system, and telephony problems at an enterprise level . **Additional Requirements** It is the… more
- Linchpin Solutions, Inc. (Boise, ID)
- Enterprise Service Desk Specialist Boise, ID (http://maps.google.com/maps?q=Boise+ID+USA+83705) Job Type Full-time Description If you are looking for an ... We are currently hiring for a dynamic and experienced Enterprise Service Desk Specialist ....update tickets throughout the resolution process, ensuring adherence to Service Level Agreements (SLAs). + Customer support:Provide… more
- Leidos (Odenton, MD)
- …+ High School diploma and 3 years of experience in a Service Desk /Call Center environment + DoD 8570 IAT Level I baseline certification required ... messages, and in person + Able to adapt to service desk capability, handling calls and contacts...CND, Network+ CE, SSCP) + A good understanding of Enterprise IT concepts and the basic principles of modern… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... career growth opportunities? We have been awarded the Navy Service Management, Integration and Transport (SMIT) program, formerly referred...to as NGEN, and we are seeking talented Help Desk Support Representatives to join the Leidos team in… more
- ADP (Maitland, FL)
- **ADP is hiring a** **Deal Desk Analyst - Global Enterprise Solutions (GES) within our Commercial Operations Center of Excellence (CoE)** This is a hybrid role ... commutable distance to one of these locations The Deal Desk Analyst is a key facilitator for the Sales...process to help drive deal closures within **ADP's Global Enterprise Solutions (GES) segment** **.** We are seeking an… more
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