- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** : 82136 ... Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End...diagnose/resolve software, network, system, and telephony problems at an enterprise level . **Additional Requirements** It is the… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington...ITIL v3 or v4 Foundation Certified (or HDI Manager Level ) onsite with a minimum of 10 years of experience ... This role offers the opportunity to participate in the Management of a Federal IT Service Desk . We are seeking a highly skilled and motivated IT Service … more
- General Dynamics Information Technology (Fairfax, VA)
- …and proactive support capabilities. How You Will Make an Impact: + Direct 24x7 Enterprise IT Service Desk operations and transformation initiatives. Manage ... Customer Experience Management,Information Technology (IT) Services,Information Technology Infrastructure Library (ITIL),ITSM, Service Desk Management **Experience:** 5 + years… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …**US Citizenship Required:** Yes **Job Description:** **General Dynamics IT** is seeking an ** Enterprise Service Desk Lead** to support large-scale migration ... **Req ID:** RQ189187 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...position is located at **Ft. Belvoir, VA.** As the ** Enterprise Service Desk Lead** ,… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...also saving significant dollars by focusing efforts under one enterprise network. What will you do as a Help… more
- General Dynamics Information Technology (Washington, DC)
- …development, candidates must have at least 5 years of experience in technical service desk support operations, end user support, and technical troubleshooting + ... **Req ID:** RQ184418 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public...**Instructional Developer/IT Support Trainer** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- … Desk , Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior...follow up on service calls). + Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring each… more
- V2X (Springfield, VA)
- …Desk Specialists are the Tier 2 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... to provide "hands on" troubleshooting assistance at the desktop level . + Senior Specialists must be comfortable handling complex...Service Desk team members. The IT Enterprise Service Desk supports a… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Service Specialist (Intermediate- Level ) to join our team in ... support of the US Army's Network Enterprise Center at Fort Leonard Wood, MO. + Must...Clearance required + Non-remote (relocation incentive available) The Help Desk Support Service Specialist (Intermediate- Level )… more
- Huntington Ingalls Industries (Newport News, VA)
- …part of the team? Apply today! We look forward to meeting you. **The Role** HII Enterprise Service Desk manager will oversee all aspects of the client facing ... our internal stakeholders. Responsibilities: Overseeing day-to-day operations of the Enterprise Service Desk including but,... level agreements * Perform call monitoring of service desk agent calls for quality assurance… more
- University of Rochester (Rochester, NY)
- …Contributes to enterprise -wise projects that impact the operations of the Service Desk by developing timelines and milestones, communicating with the ... Manages functional activities performed on the Service Desk to ensure the highest level of...Service Desk to ensure the highest level of throughput. Uses independent judgment in decision-making when… more
- William C Brown Inc (Bowie, MD)
- …protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center ... level server and desktop requests; monitoring alerts from enterprise monitoring tools; coordinating incident activities with the technical...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. +… more
- ManTech (Herndon, VA)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Entry Level - Tier 3** to ... If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds...+ Implement and maintain group policy and STIGs for enterprise endpoints. + Provide technical guidance and knowledge base… more
- Generac Power Systems (Waukesha, WI)
- …timely and effective resolution of end user issues. + Establish and enforce Help Desk service level agreements in consultation with end users toestablish ... Desk Operations** + Oversee ongoing delivery of the Global IT Service Desk support services enterprise wide, to include escalation within and outside IT… more
- Quiet Professionals (Madill, OK)
- Mid- level Consolidated Service Desk (CSD) Specialist Temporary Full-Time Tampa, FL Job Title: USSOCOM Consolidated Service Desk (CSD) Specialist ... Clearance Required : TS/SCI Quiet Professionals, LLC is seeking multiple TS/SCI cleared Consolidated Service Desk (Help Desk ) Technicians to work on a… more
- General Dynamics Information Technology (Falls Church, VA)
- …expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work in enterprise IT will help our clients ... **Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE -… more
- Koniag Government Services (Clarksburg, WV)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support **Kadiak** ... holidays, three weeks paid time off, and more. The service desk representative is responsible for performing...Skills:** + Top-Secret Clearance required **What is the minimum level of education:** + Bachelor's Degree (4 years of… more
- State of Massachusetts (Chelsea, MA)
- …projects are assigned and processed within expected timeframes. * Adhere to and meet all Service Desk Service Level Agreements (SLA's) and Quality Review ... (EOTSS)*is the state's lead office for information technology. We provide enterprise level information technology services including network management and… more
- Leidos (Shaw AFB, SC)
- **Description** The Leidos National Security Sector is hiring for a ** Service Desk /VTC Technician** to support US Army Central G2. The program provides IT ... secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems as well as network administration support... service + Submit, update, and monitor the service desk ticketing system for all in-coming… more
- General Dynamics Information Technology (Charlottesville, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... **Req ID:** RQ177565 **Type of Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret...Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with… more
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