- Linchpin Solutions, Inc. (New Orleans, LA)
- Enterprise Service Desk Specialist V New Orleans, LA (http://maps.google.com/maps?q=New+Orleans+LA+USA+70114) Job Type Full-time Description If you are ... the place to be! We are currently hiring for a dynamic and experienced Enterprise Service Desk Specialist. Clearance:Active DoD Secret Clearance Work… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- … Desk , Adobe Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior...follow up on service calls). + Senior level experience troubleshooting, repairing, installing, upgrading, and reconfiguring each… more
- Link Solutions Inc (Fort Leonard Wood, MO)
- …Intermediate Level : + Two (2+) years of IT experience within a Help Desk / Service Desk environment. Senior Level : + Eight (8+) years of IT experience, ... Solutions is seeking a Help Desk Support Service Specialist (Intermediate and Senior Level ) to...our team in support of the US Army's Network Enterprise Center at Fort Leonard Wood, MO. + Must… more
- William C Brown Inc (Bowie, MD)
- …protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center ... level server and desktop requests; monitoring alerts from enterprise monitoring tools; coordinating incident activities with the technical...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. +… more
- TekSynap (Washington, DC)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** + Manage Service Desk Operations: Oversee daily operations of the Senate's Service Desk , ... incidents, and service requests in line with Service Level Agreements (SLAs). + Team Leadership:...Team Leadership: Lead, mentor, and develop a team of Service Desk analysts and technicians. Ensure the… more
- CalSTRS (Sacramento, CA)
- …possibly take it to the next level . Under general supervision of the Service Desk Manager, the Information Technology Associate operates as the Service ... Desk 's goal is to provide excellent customer service to CalSTRS with enterprise supported applications...of general information technology experience. + Experience providing first level , Service Desk support, assisting… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk ... Delivery Designee; + Manage the development and issuance of Service Desk operational reports; + Represent the...In support of this mission,FDIC established ServiceNow as an enterprise platform in 2016 and has since implemented sixproduct… more
- State of Massachusetts (Chelsea, MA)
- …outlined in Service Level Agreements. * Adhere to and meet all Service Desk Service Level Agreements (SLA's) and Quality Review Standards. ... (EOTSS)* is the state's lead office for information technology. We provide enterprise level information technology services including network management and… more
- Leidos (Shaw AFB, SC)
- **Description** The Leidos National Security Sector is hiring for a ** Service Desk /VTC Technician** to support US Army Central G2. The program provides IT ... secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems as well as network administration support... service + Submit, update, and monitor the service desk ticketing system for all in-coming… more
- General Dynamics Information Technology (Pearl Harbor, HI)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... **Req ID:** RQ192947 **Type of Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret...Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with… more
- General Dynamics Information Technology (North Liberty, NC)
- … Desk Technician** Transform technology into opportunity as a Service Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing ... **Req ID:** RQ193201 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...operate. At GDIT, people are our differentiator. As a Service Desk Technician you will help ensure… more
- ChenMed (Miami, FL)
- …to communicate effectively to understand the problem and explain its solution. As an intermediate level position within the Service Desk team, the IT ... support for a wide range of technical issues to enterprise end-users both remotely and face-to-face. The incumbent in...the problem and explain its solution. As an intermediate level position within the Service Desk… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... **Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise...a technical support team. + Experience developing and providing Service Level Agreements and Help Desk… more
- NuAxis Innovations (Beckley, WV)
- …The Service Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, Update, Handoff, and Resolution times. ... **Tier II Service Desk Specialist** Location **Beckley, WV**... Service Request (SR), Problem Management (PM), and Service Level (SL) modules. **Experience:** At least… more
- TEKsystems (Virginia Beach, VA)
- … enterprise service desks in the defense space. Under the Army Enterprise Service Desk , the System Support function handles incidents and requests ... Job Title: + L1 Service Desk Technician Top Skills -...Job Title: + L1 Service Desk Technician Top Skills - Must Haves: +...well with both internal and external individuals, a high level of customer service is mandatory. +… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented IT Service Desk Manager The Manager will manage the Support ... Manage quality of all support services provided by the Service Desk , including ticket metadata, timeliness, customer...a Federal Government environment + T/S or DOE Q level clearance preferred. Ability to obtain is required. US… more
- IKO (Ennis, TX)
- …who hold these values. People like you! Job Description Recent Grad encourages to Apply The Service Desk Analyst Intern is part of the Global Service Desk ... and resolution of incidents and management of requests. Our service desk employs a flexible support model...incident management, knowledge management, problem management, request management and service level management processes . Logs all… more
- RTX Corporation (Tewksbury, MA)
- …Enterprise Services, Research Center or BBN team: What You Will do: The Facilities Service Desk Supervisor is responsible for the delivery of services to all ... locations managed by the Enterprise Services Real Estate Facilities Management team. The Supervisor...manage the day-to-day operations of the Raytheon East Facilities Service Desk and support the Facility Operations… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst I Boulder Community Health, Boulder, CO 80303 $22.86 - $33.04 an hour - Full Time, Evenings. 40 hours a week. *Includes Evening ... Differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to Service Desk customers. Benefits:… more
- CGI Technologies and Solutions, Inc. (Washington, DC)
- **Senior Service Desk Analyst (Top Secret Clearance)** **Category:** Service Desk / End User Services **Main location:** United States, District of ... **Position Description:** CGI Federal is currently looking for a Service Desk Analyst with active Top-Secret clearance...of common hardware and software applications used in an enterprise environment. * Strong customer service and… more
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