- General Dynamics Information Technology (Doral, FL)
- …to work independently and as part of a team, we want to hear from you. HOW AN ENTERPRISE SERVICE DESK MANAGER WILL MAKE AN IMPACT: + Provide Tier 1, ... Trust/Other Required:** None **Job Family:** Systems Analysis **Skills:** Customer Service ,Information Technology (IT) Support,Problem Solving,Troubleshooting **Certifications:** Microsoft Azure Administrator… more
- Leidos (Odenton, MD)
- …Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager in order to ensure the availability of ... messages, and in person + Able to adapt to service desk capability, handling calls and contacts...(CND, Network+ CE, SSCP)** + A good understanding of Enterprise IT concepts and the basic principles of modern… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior...monitoring the SHA Desktop Maximo queue, triage, and resolve service requests assigned to the queue. Document resolutions in… more
- CACI International (Arlington, VA)
- Service Desk Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * * * **The Opportunity:** CACI is seeking a Service Desk Manager to join...and engineering teams to quickly identify issues impacting the enterprise , triage, resolve incidents, document for root cause analysis,… more
- New York eHealth Collaborative (New York, NY)
- Service Desk Manager Job Details Job... enterprise IT budget as it relates to the Service Desk functions. + Direct staff in providing ... York, NY Position Type Full Time Description New York eHealth Collaborative: Service Desk Manager New York eHealth Collaborative (NYeC) is a not-for-profit… more
- TekSynap (Silver Spring, MD)
- …or ability to obtain) **PREFERRED QUALIFICATIONS** + ITIL 4 Managing Professional (preferred) + HDI Service Desk Manager or HDI Support Center Manager ... certifications (a plus) + Demonstrated experience in a Federal Enterprise IT environment + Demonstrated experience in developing and...**Overview** We are seeking a highly motivated and experienced Service Desk Manager to join… more
- TekSynap (Washington, DC)
- …systems, ensuring efficient, secure, and up-to-date IT infrastructure. We areseekinga dedicated and experienced Service Desk Manager to lead and manage the ... **Responsibilities & Qualifications** **RESPONSIBILITIES** + Manage Service Desk Operations: Oversee daily operations of the Senate's Service Desk ,… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team… more
- GovCIO (San Antonio, TX)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5247/ service - desk -account- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO has an exciting opportunity for a Service Desk Account Managertoassume a key role on our team at Ft. Sam Houston in San Antonio, TX. This… more
- Leidos (Stafford, VA)
- **Description** The Leidos National Security Sector is looking for a Help Desk Manager to join our team in the Quantico, VA area supporting a program for a ... law enforcement agency. You will serve as the help desk manager for the 3-tier Help ...identifying areas for improvement and implementing strategies to enhance service quality and user satisfaction oProvide IT hardware/software support… more
- SAIC (Arlington, VA)
- …demands within the Department of Defense, SAIC is seeking a highly skilled and dynamic Help Desk Service Team Manager , Team 3 Lead to support Tier 0/1 ... Service Desk for our Digital and AI Team as we...large initiative to lead the design and operate integrated Enterprise IT solutions that deliver AI-enabled capabilities and enable… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- TEKsystems (New York, NY)
- …for an outgoing Junior Service Desk Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... can train to become a level 1/2 service desk . In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests… more
- State of Massachusetts (Chelsea, MA)
- …(outlook issues), network issues, and Telecom. The individual will work closely with the Service Desk Manager . The primary work location for this role ... business owners and visitors to the Commonwealth of Massachusetts. The *EOTSS Service Desk Team* is responsible for creating, troubleshooting, escalating, and… more
- Robert Half Technology (Columbia, SC)
- Description We are offering an exciting opportunity for a Help Desk Manager in the Higher Education sector, based in Columbia, South Carolina. As a Help Desk ... leaders to ensure seamless integration of end-user devices with enterprise infrastructure. * Oversee the deployment, configuration, and management...or related field. * Proven experience as a Help Desk Manager or similar role in a… more
- Koniag Government Services (Clarksburg, WV)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support **Kadiak** ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
- State of Massachusetts (Chelsea, MA)
- …issues to supervisor or manager . * Escalate potential major incidents to service desk operations promptly. * Maintain documentation as required and notify ... owners and visitors to the Commonwealth of Massachusetts. EOTSS is seeking to hire*two (2)** Service Desk Analysts*that will act as the first point of contact for… more
- RTX Corporation (Tewksbury, MA)
- …implementation of new services and technology across the Facilities organization. + Assist the Service Desk Manager and Site personal with other duties as ... The following position is to join our RTX Corporate, Enterprise Services, Research Center or BBN team: What You...operations of the Raytheon East Facilities Service Desk and support the Facility Operations Manager … more
- SMX (Quantico, VA)
- …Top Secret Clearance with SCI eligibility + 5+ years' experience providing IT service desk support in enterprise -level environments. + Proficiency with ... Cleared On Site Senior Service Desk Support Leader (4032)at SMX(View...ticketing systems like Jira, Ivanti, or Microsoft Service Manager + Strong troubleshooting experience with… more
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