- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the ... include incident, request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager and workflow; + Ensure Queue… more
- CACI International (Forest Heights, MD)
- …None Type of Travel: None * * * CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 service desk ... Service Desk Manager Job... Service Desk Manager Job Category: Information Technology...have extensive experience in applying ITIL best practices to service delivery in a similar, large enterprise … more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …**US Citizenship Required:** Yes **Job Description:** **General Dynamics IT** is seeking an ** Enterprise Service Desk Lead** to support large-scale migration ... position is located at **Ft. Belvoir, VA.** As the ** Enterprise Service Desk Lead** ,...Version 4 Foundation and one or more ITIL Practice Manager , Managing Professional, or Strategic Leader certifications towards ITIL… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... TriTech Enterprise Systems Inc. (TriTech) is seeking several 'Senior...monitoring the SHA Desktop Maximo queue, triage, and resolve service requests assigned to the queue. Document resolutions in… more
- New York eHealth Collaborative (New York, NY)
- Service Desk Manager Job Details Job... enterprise IT budget as it relates to the Service Desk functions. + Direct staff in providing ... York, NY Position Type Full Time Description New York eHealth Collaborative: Service Desk Manager New York eHealth Collaborative (NYeC) is a not-for-profit… more
- General Dynamics Information Technology (Falls Church, VA)
- …latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will help our clients overcome ... At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the...on-site and remote support for the full range of Enterprise office automation and IT services at the Defense… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Service Desk Program Manager with a Top-Secret Clearance to ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...excellent communicator with management consulting skills and familiar with Service Desk operations to lead a team… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent (Third Shift) EOE Statement We...Red Hat Linux. + Manage disk drives in Red Hat Enterprise 6 using Linux Volume Manager . + Install ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large...environment. The Infrastructure teams support servers running Red Hat Enterprise Linux (RHEL) 5 & 6, and Windows on… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking a proven ** Service Desk Manager ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** ... program and support the full range of Enterprise IT services to ARL's research mission. **This position is contingent upon contract award expected fall/winter 2024.… more
- Generac Power Systems (Waukesha, WI)
- …Management completion of work + Microsoft SCCM, O365, Microsoft Active Directory and Service Desk Manager knowledge **Physical Demands** : While performing ... Desk Operations** + Oversee ongoing delivery of the Global IT Service Desk support services enterprise wide, to include escalation within and outside IT… more
- Motion Recruitment Partners (Hillsboro, TX)
- …and service level management processes. * Additional duties as assigned by the Manager , Service Desk . * Resolve all tickets within scope through use ... consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of...endpoint industry standards and best practices. Make recommendations to Manager , Service Desk for inclusion… more
- University of Washington (Seattle, WA)
- …+ You proactively negotiate and coordinate with all support groups and UW Medicine enterprise to ensure ITS Service Desk is successful supporting customer ... IT SERVICES** has an outstanding job opportunity for a ** SERVICE DESK ANALYST** position. **WORK SCHEDULE** +...of issues. + Consult and participate in internal and/or enterprise projects and initiatives. + Coordinate communications on planned… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift ... holidays, three weeks paid time off, and more. The service desk lead is responsible for managing...through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal… more
- Koniag Government Services (Clarksburg, WV)
- …**Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Representative with a Top-Secret Clearance to support **Kadiak** ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
- State of Massachusetts (Chelsea, MA)
- …issues to supervisor or manager . * Escalate potential major incidents to service desk operations promptly. * Maintain documentation as required and notify ... owners and visitors to the Commonwealth of Massachusetts. EOTSS is seeking to hire*two (2)** Service Desk Analysts*that will act as the first point of contact for… more
- General Dynamics Information Technology (Charlottesville, VA)
- …of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** **required** ... Transform technology into opportunity as a **Help Desk Support Service Specialist - Intermediate** with... Specialist - Intermediate** with GDIT. A career in enterprise IT means connecting and enhancing the systems that… more
- Koniag Government Services (Pocatello, ID)
- …validity._ **Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Functional Analyst with a Top-Secret clearance to support ... and have not been interviewed by the KGS hiring manager , feel free to contact_ _KGSrecruiting@koniag-gs.com_ _to verify its...excellent communicator with management consulting skills and familiar with Service Desk operations to Perform Tier 1… more
- NuAxis Innovations (Washington, DC)
- …**Help Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex work ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet...within WMATA's environments using existing processes and suite of enterprise monitoring tools within MEMC. Tier II resources supporting… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- Job Title: Front Desk Supervisor Department: Hotel Operations Reports to: Front Desk Manager FLSA: Non-Exempt Status: Full Time Closing Date: Open Until ... position requires an individual interested in providing superior customer service and professionalism as well as the ability to...and professionalism as well as the ability to assist manager and front desk agents with guest… more
- TEKsystems (New York, NY)
- …for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as the front-line IT support ... basis, the successful candidate will monitor and answer the Service Desk phone, e-mail message queues and...speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service… more
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