- State of Minnesota (St. Paul, MN)
- **Working Title: Enterprise Service Desk Analyst - Night** **Job Class: Information Technology Specialist 2** **Agency: Minnesota IT Services** + **Job ID** ... Agency/Seniority Unit** : Minnesota IT Services + **Division/Unit** : Enterprise Service Desk / End...Active Directory (AD), Exchange Admin Console (EAC), Microsoft Identity Manager (MIM). + Remote customer service working… more
- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... operations, including managing a team of Service Desk Analysts, driving process improvements, and...of leading technology teams as a information technology operations manager experience - Bachelor's degree, or 4+ years of… more
- Robert Half Technology (Nashville, TN)
- Description Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global ... implement process improvements. This position is responsible for supervising service desk staff, managing support tools, and...& Experience + Extensive experience managing service desk operations in a professional services or enterprise… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …review the following job description:** We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is ... manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act...with executives and stakeholders across diverse geographies. + Align service desk operations with enterprise … more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- TekSynap (Washington, DC)
- …as required for meetings and training sessions **Overview** We are seeking a Help Desk Manager to join our team! TekSynap is afast-growinghigh-tech company that ... understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). -… more
- Adams County Government (Adams County, CO)
- Service Desk Supervisor-164626 Print (https://www.governmentjobs.com/careers/adams/jobs/newprint/5161942) Apply Service Desk Supervisor-164626 Salary ... + Description + Benefits + Questions What Success Looks Like In This Job The Service Desk Supervisor is responsible for leading the daily operations of the … more
- NuAxis Innovations (Washington, DC)
- …Desk Specialist will also provide administrative and technical support for the Enterprise Service Desk . Work is performed under supervision. ... Create and update Remedy tickets as part of the Enterprise Service Desk walk-in operations....other project reports, under the guidance of the program manager and continual service improvement manager… more
- TEKsystems (Phoenix, AZ)
- IT Service Desk /Help Desk Job Description + Mid Level: Skills equiv. to 3-5 years in comparable IT Support position. + Responsible for IT helpdesk and/or ... service desk support for customers systems. +...remedy, Windows, Technical support, Troubleshooting, Support Top Skills Details Enterprise Help desk , Windows 10, / 11… more
- ERP International (Bohemia, NY)
- …( www.erpinternational.com ) is currently seeking a Full Time, On Site mid-level ** Service Desk Analysts** to support our Development Finance Corporation (DFC) ... Specific Details and Tasks:** + Support and respond to tickets for ongoing complex Service Desk activities in ServiceNow for DFC IT infrastructure and Moblile… more
- NTT America, Inc. (Fargo, ND)
- …and forward-thinking organization, apply now. We are currently seeking a Clinical Service Desk -Helpdesk-REMOTE-US to join our team in Fargo, North Dakota ... position will be a part of our Provider Clinical Service Desk , as an agent primarily handling...equipment setup + Have a working cell phone for manager communication and Two-Factor Authentication **Preferred Qualifications:** + Minimum… more
- Trace Systems Inc (Portsmouth, VA)
- Job Overview Job Title: IT Service Desk Support - Tier II Location: Portsmouth, VA Job Responsibilities Trace Systems is seeking an IT Service Desk ... email support, and assistance to walk-in customers at the Service Desk . Enter problem reports into the...NMCI, NMCI U-NNPI, and SIPRNET accounts through the NMCI Enterprise Tool (NET). + Submit new account and Move… more
- EPS Corporation (Dahlgren, VA)
- …Job Description EPS Corporation is seeking aCustomer Technical Support Specialist (Help Desk )to provide high-quality technical assistance and customer service in ... candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise -level help desk systems and a commitment to delivering… more
- Akwesasne Mohawk Casino Resort (Hogansburg, NY)
- …and holidays when necessary. + Perform other duties as assigned by the Front Desk Manager and or Director. SUPERVISORY RESPONSIBILITIES: This position has no ... Desk Room Reservation Clerk Department: Hotel Operations Reports To: Front Desk Supervisor/ Manager FLSA Status: Non-Exempt Starting Rate: $17.00 per hour… more
- GovCIO (Washington, DC)
- …and basic network connectivity issues. + Accurately document all incidents and service requests within the enterprise ticketing system (eg, ServiceNow), ensuring ... **Overview** GovCIO is currently hiring a Junior IT Support Help Desk Specialist to join our team, supporting a critical program with the US Coast Guard. This… more
- Koniag Government Services (Washington, DC)
- …Systems LLC, a Koniag Government Services company, is seeking a Tier 3 Help Desk Support Engineer to support KITS and our government customer in Washington, DC. This ... System Administrator will:** + Serve as an Escalation point for Tier II help desk . + Maintain the current print server and manage configuration changes as required… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …and service level management, as well as data protection activities. The Enterprise IT Support Manager oversees service request and incident ticket ... Job Description Job Title: Enterprise IT Support Manager Position Summary:...to ensure service continuity. + Oversee all Service Desk -related projects and communicate progress to… more
- Mohegan Sun (Wilkes Barre, PA)
- …check to in-house guest ledger report; reports discrepancies to supervisor/ manager . Processes all check-outs. Processes adjustment vouchers, paid-outs, correction ... guests. Performs other related duties as assigned. Promotes superior guest service . Minimum Qualifications High school graduate or equivalent vocational training… more
- HCA Healthcare (Asheville, NC)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... + Participates in professional development activities, including Physician Services manager development curricula and other offerings critical to continued… more
- Fiserv (Alpharetta, GA)
- …3+ years of experience with incidents, change and problem management and ticketing tools like Service Now, Remedy, CA Service Desk . + Bachelor's degree in a ... a global scale, come make a difference at Fiserv. **Job Title** IT Manager ( Enterprise Production Support) **About your role:** You will be a technology … more
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