- Daiichi Sankyo, Inc. (Bernards, NJ)
- …trial delivery, including but not limited to issue resolution, risk mitigation and escalation to Global Project Team (GPT), SCORE and other governance level as ... etc.)-Ensure operational study-level timeline, budget, deliverables and quality management-Facilitate escalation and resolution of issues with CRO/ vendors/ site/… more
- DESC (Seattle, WA)
- …and patients utilizing Hobson clinic and Pioneer Square by employing various de- escalation skills and tactics, both verbal and hands-on approaches, while in ... areas of both Hobson and Pioneer Square clinics for client engagement and de- escalation purposes only. Be a welcoming presence and direct clients to the services… more
- DESC (Seattle, WA)
- …to clients at the STAR Center and Pioneer Square by employing various de- escalation skills while in coordination and consultation with the wider STAR Center staff, ... 216 James, and STAR Center for client engagement and de- escalation purposes. Be a welcoming presence and direct clients...social justice lens. + Become a DESC trainer for de- escalation and dis-engagement for new employees and yearly refresher;… more
- DESC (Seattle, WA)
- …and patients utilizing Hobson clinic and Pioneer Square by employing various de- escalation skills and tactics, both verbal and hands-on approaches, while in ... areas of both Hobson and Pioneer Square clinics for client engagement and de- escalation purposes only. Be a welcoming presence and direct clients to the services… more
- Stony Brook University (Stony Brook, NY)
- …respected by other staff and who models crisis prevention and crisis de- escalation values and techniques in their day-to-day work. The Crisis Prevention Facilitator ... patients in crisis. + Intervene with patients in distress using verbal de- escalation , and, if necessary, use physical interventions when the situation requires that… more
- MISTRAS Group, Inc. (Princeton Junction, NJ)
- …support services, manages a team of service desk analysts, and acts as the escalation point for complex or critical issues. The manager will also drive continuous ... including incident, request, change, and knowledge management. + Serve as the primary escalation point for severe or unique technical issues. + Define and track… more
- Twist BioScience (South San Francisco, CA)
- …is tightly integrated with our IT Service Desk Staff and expected to be an escalation point for endpoint issues and requests. Your work will directly have an impact ... executive level briefings regarding technologies, solutions and trendsBe a technical escalation point for Endpoint Software Issues and work within ITIL ticketing… more
- Helen Ross McNabb Center (Knoxville, TN)
- …requires certification in and adequate implementation of verbal and physical de- escalation techniques that include a wide range of bodily movements including ... Required to be certified in and adequately implement verbal and physical de- escalation techniques that include a wide range of bodily movements including but… more
- Indorama Ventures (Dayton, TX)
- …projects, vendor visits, local and regional controls, business development, issue escalation , licensing, and asset management. In executing these duties, the ... assessment, and clear work notes and user communication. - Escalation management: Functions as a focal escalation ...- Escalation management: Functions as a focal escalation point and coordinates effectively with managed service partners,… more
- BeOne Medicines (San Mateo, CA)
- …deliver in the Franchise(s)- therapeutic area(s) or asset(s), and acts as point of escalation for resolution of issues of the associated program(s) in the Breast and ... therapeutic area(s) or asset(s), serving as the point of escalation for resolving issues that GCPLs cannot resolve +...Guidelines and other applicable regulatory requirements + Point of escalation for all program -related issues + Identify and… more
- PSEG Long Island (Bethpage, NY)
- …+ Develops status updates, evaluates SLA adherence and formulates plans, schedules and escalation channels, in order to meet or exceed SLA targets. + Collaborate ... written communication skills. + Strong facilitation skills. + Strong judgment and escalation management skills. + Ability to foster working relationships with the… more
- Home Depot (Hutchinson, KS)
- …Returns, Pro Desk, Special Services, and Tool Rental. They provide first level escalation for customer issues and assist in the supervision, coaching and training of ... other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience. We are an Equal Opportunity… more
- Target (Pasco, WA)
- …management; providing support to both guests and team members * Skills in de- escalation as well as experience with recovering stolen merchandise to prevent shortage ... property. * Respond to and accurately document security incidents. * Understand and leverage escalation tools for guest issues in order to provide a safe and secure… more
- Rainier Springs (Vancouver, WA)
- …a timely, accurate and complete manner Demonstrates appropriate crisis intervention and de- escalation skills Acts as a member of team with crisis situation occurs, ... social work license as required by state regulations. Certifications: CPR and De- escalation certification required or obtain within 30 days of hire. Prior experience… more
- ABBTECH Professional Resources, Inc. (Washington, DC)
- …members work a 24/7 shift schedule and are the primary point of escalation for any significant service outages or degradations; working closely with government ... - Perform network monitoring, first-level troubleshooting, reporting, incident management, and escalation as required. - Develop, maintain, and implement SOPs and… more
- NetApp (Morrisville, NC)
- …manage a group of individual contributors who are technical support and escalation engineers. ? Requires close supervision and detailed instruction on assignments / ... schedule. _** **Job Requirements** + Lead Technical Support Engineers and Escalation Engineers who are diagnosing, troubleshooting, and repairing complex customer… more
- St. Luke's University Health Network (Allentown, PA)
- …limited to prescribing medication and assisting in care coordination or escalation as appropriate and within scope of licensure. Complete "eVisits" (Asynchronous) ... in house patients and any medical emergencies Collaborate with Physicians for escalation issues and arrange for transfer if necessary Complete appropriate notes when… more
- Crane Payment Innovations (Indianapolis, IN)
- …service operations while ensuring optimized staffing and workforce planning. **_Service Escalation Resolution:_** + Take ownership of service escalation ... resolution for both Cummins Allison and CPI customers, focusing on long-term solutions and preventive measures. + Collaborate with cross-functional teams to address customer concerns swiftly and effectively. + Ensure that the reputation of Cummins Allison as a… more
- Red River (Doral, FL)
- …adherence to KBAs, Ticket/Queue Management, SLA compliance, and escalation workflows. **Preferred Education/Certification/Experience:?** + Exposure to network ... as VLAN concepts, port activation checks, and LAN/Wi-Fi troubleshooting before escalation . + Strong understanding of ITIL practices, especially Incident, Request,… more
- CommScope, Inc. (Sunnyvale, CA)
- …+ Own 24/7 operational stability for India/APAC, including incident response, escalation , and post-incident reviews. + Drive comprehensive incident management: alert ... aggregation. + 24/7 operations experience with global team coordination and escalation management. + Change management and compliance experience (SOC2, security… more
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