- Ethos Veterinary Health (Bothell, WA)
- …staff on CSR performance and executes training as appropriate Communicate front desk updates/announcements via employee communication platforms First point of ... Plans Works to optimize client experience Implements client service initiatives with front desk team Demonstrates and reinforces highest level of client service… more
- Valet Park of America (Springfield, MA)
- …our products. Role Overview We are seeking a new team member to serve as our First - Level Help Desk and Technical Support Specialist. This role acts as ... Position will involve office work and travel to operational sites. Key Responsibilities + First - Level Help Desk Support + Serve as the initial point… more
- Grant PUD (Ephrata, WA)
- …as part of the hiring process. **Position Summary** This position provides first level Information Technology (IT) support and help desk services. This ... position interacts with the utility's computer users to help them effectively use Grant PUD's computing environment. The...standard IT requests reported to the Grant PUD's Service Desk , and proactive maintenance of the end user computing… more
- Utica College (Utica, NY)
- …As part of the Technology Support Services department of IITS , this position provides first - level Help Desk support to Faculty, Staff, Students, and ... with all groups and departments in IITS . The Help Desk is customer-focused and must remain...Until Filled Yes Major Responsibilities + Provide a high level of customer service in all interactions. + Ability… more
- Utica University (Utica, NY)
- …As part of the Technology Support Services department of IITS, this position provides first - level Help Desk support to Faculty, Staff, Students, ... Works with all groups and departments in IITS. The Help Desk is customer-focused and must remain...Until Filled** Yes **Major Responsibilities** + Provide a high level of customer service in all interactions. + Ability… more
- Synergy ECP (Annapolis Junction, MD)
- …schedules + Performs first - and/or second- level problem determination ( first level is help desk ) + Interfaces with users and/or network vendors + ... + Experience with MPLS, BGP, VPNs, etc. + IAT level II baseline certification as defined by DoD 8570.01-M...Defense Communities. We deliver critical and innovative capabilities to high- level decision makers that enhance our nation's security. In… more
- Orion Consortium (Columbia, MD)
- …schedules. Performs first - and/or second- level problem determination ( first level is help desk ). Interfaces with users and/or network vendors. ... Experience with Taclanes/KG-175, etc. Experience with MPLS, BGP, VPNs, etc. An IAT level II baseline certification as defined by DoD 8570.01-M is required. Required… more
- General Dynamics Information Technology (Washington, DC)
- …Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious ... **Req ID:** RQ208908 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...in the heart of our nation's capital. As a Help Desk Technician, you are the foundation… more
- Athenix Solutions Group, LLC (Annapolis Junction, MD)
- … Specialist will provide 24x7 Help Desk support as defined by first response/Tier 1/ Level 1 support. They will provide phone and in-person support to ... **All openings require a TS/SCI with polygraph clearance to start.** The Level 0 Help Desk Specialist shall possess the following capabilities: + Four… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide world-class IT support to our prestigious ... **Req ID:** RQ211752 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...the heart of our nation's capital. As a Unclassified Help Desk Manager, you are the foundation… more
- TEKsystems (Washington, DC)
- Description Help Desk Technicians use their problem-solving skills to be the first to respond to support requests from users of our software platform and to ... work from our offices' secure facilities as needed. Skills Help desk support, Help ...limited to: SQL, Python, Microsoft Excel, Java, R). Experience Level Intermediate Level Job Type & Location… more
- General Dynamics Information Technology (Wright Patterson AFB, OH)
- … expertise along with a drive for innovation to GDIT. Our ** Help Desk Specialist** must have: + **Security Clearance Level :** Active Secret clearance + ... support team at Wright Patterson AFB, OH: + Provides first -tier software, hardware and printing technical assistance to computer...technical support team. + Experience developing and providing Service Level Agreements and Help Desk … more
- LA Care Health Plan (Los Angeles, CA)
- Help Desk Technician III (Hybrid) Job Category: Information Technology Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position ... net required to achieve that purpose. Job Summary The Help Desk Technician III plays a critical...baselines are completed. Duties Manages complex issues escalated from Level 2 Service Desk Technicians, serving as… more
- EPS Corporation (Dahlgren, VA)
- …ideal candidate will be a motivated, detail-oriented professional with hands-on experience using enterprise- level help desk systems and a commitment to ... superior support. Requirements Key Responsibilities + Serve as the first point of contact for users requiring technical support,...Desk Support. + Proficiency withBMC Remedy,ServiceNow, or other enterprise- level help desk tools. +… more
- Zones LLC (Boston, MA)
- …$30.00 per hour Hours: Mon - Friday 8:00 am - 5:00 pm. On site. The IT Help Desk Technician will provide Level 1-2 support to customer's end-users. This ... IT Help Desk Technician Staffing Boston, Massachusetts...end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution… more
- Chenega Corporation (Arlington, VA)
- …the IT Help Desk Lead to ensure the Help Desk maintains compliance with Service Level Objectives (SLOs) in accordance with contractual standards + ... **Req ID:** 38527 **Summary** **Tier 1 Help Desk Analyst** **Arlington, VA** Are...implementation, troubleshooting, and maintenance of IT systems. + Provides first - level problem identification, diagnosis, and resolution of… more
- TEKsystems (Nashville, TN)
- …efficiency and reliability of IT services across the organization. As a Help Desk Technician, you'll be the first line of support, ensuring timely resolution ... Help Desk Analyst - Contract To... Help Desk Analyst - Contract To Hire This is...and delivering exceptional customer service. Key Responsibilities - Provide first - level support by responding to inquiries via… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... sale of high quality homes designed principally for the entry- level and first time move-up markets. The... Help Desk Team * Ensure team members... Help Desk Team * Ensure team members have current knowledge… more
- Monroe Community College (Rochester, NY)
- …assisting with the daily operations of the technical services help desk in MCC's Technology division, providing first -line routine diagnosis and ... + Assists in the coordination of the development of help desk strategies + Assists in the...salary for all new hires is typically at the entry- level figure, as determined by the step placement of… more
- Robert Half Technology (Mesa, AZ)
- Description We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Mesa, Arizona. In this role, you will provide ... troubleshooting techniques. * Experience with basic hardware and software troubleshooting in a help desk environment. * Ability to handle service desk … more
