- TEKsystems (Pittsburgh, PA)
- …operational runbooks and documented knowledge articles. Skills: Investigation and analysis, fraud detection, customer service oriented, call center ... , Analytic, Attention to detail, Multitasking Top Skills Details: Investigation and analysis, fraud detection, customer service oriented Additional Skills &… more
- Truist (Winston Salem, NC)
- …assigned by management. 10. Performs daily review of funding files to identify fraud , misrepresentation, or customer service issues while escalating urgent ... email appropriately 5. Ability to provide clients and teammates with excellent service **Preferred Qualifications:** 1. Banking Fraud Operations Experience 2.… more
- Truist (San Diego, CA)
- …by management. 11. Performs daily review and audit of funding files to identify fraud , misrepresentation, or customer service issues while escalating urgent ... email appropriately 6. Ability to provide clients and teammates with excellent service **Preferred Qualifications:** 1. Banking Fraud Operations Experience 2.… more
- Bridgestone Americas (Brook Park, OH)
- …or customer service **Preferred** : Associates Degree with 1year of fraud , risk, customer service or investigative experience **Shift** - 8:00 am ... and a brand that makes us proud. **Job Category** Customer Support **Position Summary** This entry level fraud...+ Excellent verbal and written communication skills + Strong customer service skills + Demonstrates strict adherence… more
- Banco Popular Puerto Rico (San Juan, PR)
- …related experience in business analysis or project coordination. Banking, financial reporting, fraud processes and customer service experience is preferred. ... 8, 2024 Location: San Juan-Cupey, PR Company: Popular Workplace Type: On-site Fraud Prevention Analyst General Description + This position is responsible for… more
- JPMorgan Chase (Elgin, IL)
- …**Required qualifications, capabilities, and skills** + Three or more years of experience in customer service , fraud , or the relevant function being managed. ... client experiences and foster enduring relationships with both colleagues and clients. As a Fraud Associate with JPMorgan Chase, you will be a part of the Fraud… more
- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Citizens (Riverside, RI)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Santander US (Austin, TX)
- …Experience in the financial service industry or similar environment, such as Customer Service , Operations, or Fraud Prevention. Skills and Abilities: + ... + Ability to analyze diverse information and develop strategy recommendations + Excellent customer service and communication skills, both verbal and written +… more
- Amazon (Seattle, WA)
- …coordinating cross-functional teams including legal, risk management, operations, technology, and customer service . Conduct fraud and risk assessments, ... to lead our global initiatives in combating gift card fraud and abuse. In this role, you will be...integration. * Closely collaborate with internal stakeholders from legal, customer service , Buyer Risk Protection and engineering… more
- M&T Bank (Amherst, NY)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... as voice of the Bank by providing an outstanding service experience for inbound and outbound customer ...required regarding investigations or disputes. We work to mitigate fraud loss and assist our client base through critical… more
- Wells Fargo (Charlotte, NC)
- … and claims functional area **Required Qualifications, US:** + 18+ months of Customer Service , Financial Services, Fraud , or Investigations experience, or ... + Inbound call volume consists of customer inquiries, activity verification, service request, fraud claim intake, and assisting partner groups while… more
- SMBC (Phoenix, AZ)
- …funds. The Vice President, Fraud Investigations and Support will also provide customer service for escalated fraud issues. They will be responsible ... strategies. + Define and establish policies and procedures for fraud review, as well as partner with Customer... fraud review, as well as partner with Customer Care to establish similar policies and procedures around… more
- Comcast (Philadelphia, PA)
- …+ 5+ years of experience managing key programs and projects, preferably within cyber, fraud , customer service or information technology + 5+ years broad ... to support both Cyber Security Operations activities and Cyber Fraud Operations activities. This is an on-sight role in...with senior business/technology partners + Highly organized presentation, and customer service skills + Ability to plan,… more
- Netflix (UT)
- …managing key projects and handling high-sensitivity requests, preferably within Privacy, Compliance, Fraud , Trust and Safety, Customer Service , or similar ... Privacy, you'll play a crucial role in ensuring our Customer Service (CS) is always ready, informed,...launches. This role focuses on key areas such as Customer Trust, Account Security, Payments Fraud , and… more
- FirstBank PR (San Juan, PR)
- …closely with vendors, management and other departments regarding policy, compliance, risk, fraud prevention, customer service , branding, and technology to ... ones that ensure we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees in Puerto Rico, the Virgin Islands and… more
- Federal Reserve Bank (Boston, MA)
- …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... and in a team environment + **Focus on the customer :** Be a strong advocate for financial institutions and...fraud mitigation with a financial institution or a service provider + Ability to adjust to evolving business… more
- TD Bank (Charlotte, NC)
- …you more specific details for this role. **Line of Business:** Sales & Customer Distribution Support **Job Description:** The Fraud Business Strategy Specialist ... a key role in the implementation of the overall business strategy while balancing Customer experience and fraud risk + Participates in identifying, designing and… more
- FirstBank PR (San Juan, PR)
- FRAUD ANALYST BANKING OPERATIONS FRAUD MNGT...we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees ... Virgin Islands and Florida share a passion for excellent customer service . We are proud of our...number one place for you. A Brief Overview The Fraud Analyst reviews potential fraudulent accounts and takes appropriate… more
- REI (Seattle, WA)
- …exception based reporting software. + Knowledge of retail cashiering and customer service procedures and retailbanking/auditing procedures. + Strong experience ... planet. This job contributes to REI's success by monitoring customer purchase activity on REI's eCommerce platforms (REI.com and...other members of the team. + Collaborates with other merchants/ service providers in the fraud industry +… more
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