• Fraud Customer Service

    Conduent (San Antonio, TX)
    …and be part of a culture where individuality is noticed and valued every day. ** Fraud Customer Service Representative** **Onsite San Antonio, TX** $16.75 HR ... **Great Benefits and Paid Training!** **Summary:** As an onsite ** Fraud Customer Service Representative,** you will be responsible for the resolution of… more
    Conduent (01/22/25)
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  • Senior Manager, Integrity Operations…

    DoorDash (Tempe, AZ)
    …of experience in relevant fields such as fraud , trust and safety, operations, customer service , or risk consulting + You have 5+ years of relevant management ... experience including experience managing people leaders + You have experience with Fraud or Customer Service Operations + You can tell stories using data,… more
    DoorDash (11/27/24)
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  • Digital Fraud Analyst

    Under Armour, Inc. (Baltimore, MD)
    …notes to include steps performed to support resolution of order + Provide support to customer service leadership team on fraud related inquiries and ... customer escalations. Identify training opportunities within customer service that impact fraud . + Support Retail UA Protect, Investigations and DH teams… more
    Under Armour, Inc. (12/10/24)
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  • Customer Service in Fraud

    Citigroup (O'Fallon, MO)
    …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
    Citigroup (01/15/25)
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  • Customer Service Representative…

    Conduent (Guaynabo, PR)
    …be part of a culture where individuality is noticed and valued every day. ** Customer Service Representative** **II** **100% - Onsite Guaynabo, PR** **Must be ... month. **Great Benefits and Paid Training!** **Summary:** As a ** Customer Service Representative II,** you will be...you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or… more
    Conduent (01/04/25)
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  • Fraud Customer Support Sr Specialist

    Citizens (Pittsburgh, PA)
    …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
    Citizens (01/26/25)
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  • Fraud Support Associate I (Hybrid)

    M&T Bank (Bridgeport, CT)
    …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... as voice of the Bank by providing an outstanding service experience for inbound and outbound customer ...required regarding investigations or disputes. We work to mitigate fraud loss and assist our client base through critical… more
    M&T Bank (01/03/25)
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  • VP, Fraud Investigations and Support…

    SMBC (Phoenix, AZ)
    …funds. The Vice President, Fraud Investigations and Support will also provide customer service for escalated fraud issues. They will be responsible ... strategies. + Define and establish policies and procedures for fraud review, as well as partner with Customer... fraud review, as well as partner with Customer Care to establish similar policies and procedures around… more
    SMBC (11/07/24)
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  • Principal Product Owner - Digital Experiences

    Discover (Riverwoods, IL)
    …Product Owner - Digital Experiences** will partner closely with Business Technology, Fraud , Customer Service and Discover Network organizations to ... team is working on to deliver value to the customer . Assesses the performance of and shapes the structure...and identifying innovations to deliver business value and address customer needs to improve the product's performance. Actively manages… more
    Discover (12/12/24)
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  • Hybrid Account Protection Specialist T3

    American Express (Phoenix, AZ)
    …process improvements. **Minimum Qualifications:** + Prior experience working with online deposit fraud + Prior Customer Service experience + Strong ... uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in… more
    American Express (12/24/24)
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  • Investigations & Response Manager, Customer

    Netflix (UT)
    …managing key projects and handling high-sensitivity requests, preferably within Privacy, Compliance, Fraud , Trust and Safety, Customer Service , or similar ... Privacy, you'll play a crucial role in ensuring our Customer Service (CS) is always ready, informed,...launches. This role focuses on key areas such as Customer Trust, Account Security, Payments Fraud , and… more
    Netflix (10/31/24)
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  • Customer Support Specialist - BankCard…

    Commerce Bank (Kansas City, MO)
    …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... range for some roles. This compensation range is for the Customer Support Specialist - BankCard Fraud job and contemplates a wide range of factors that are… more
    Commerce Bank (01/01/25)
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  • Fraud Analyst - Banking Operations…

    FirstBank PR (San Juan, PR)
    FRAUD ANALYST BANKING OPERATIONS FRAUD MNGT...we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees ... Virgin Islands and Florida share a passion for excellent customer service . We are proud of our...number one place for you. A Brief Overview The Fraud Analyst reviews potential fraudulent accounts and takes appropriate… more
    FirstBank PR (01/16/25)
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  • Senior Business Program Lead - Fraud

    TD Bank (Portland, ME)
    …you more specific details for this role. **Line of Business:** Sales & Customer Distribution Support **Job Description:** _The Senior Business Program Lead - ... Fraud Business Management role leads and acts as business...in the first or second line of defense preferred ** Customer Accountabilities:** + Leads and supports strategic initiatives spanning… more
    TD Bank (01/21/25)
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  • Wealth Management Fraud & Claims - Sr.…

    Bank of America (Pennington, NJ)
    …+ Experience in a call center or a financial/banking center + Customer service experience + Has 1-2 years of fraud servicing or call center experience. ... Wealth Management Fraud & Claims - Sr. Fraud ...This job is responsible for handling complex and escalated customer situations regarding possible fraudulent account activity. Key responsibilities… more
    Bank of America (01/24/25)
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  • BSA/ Fraud Team Leader

    Needham Bank (Wellesley, MA)
    …to include high risk customer types such as marijuana businesses and money service businesses. + The BSA/ Fraud Team Leader will conduct QC reviews of alerts, ... the directionof the BSA Officer, supervise a team of BSA/ Fraud analysts; aid in identifying potential AML/CFT/ Fraud ...regulatory related report submissions are met and that that customer monitoring functions are completed timely. + With the… more
    Needham Bank (11/07/24)
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  • Fraud Detection Senior Specialist

    Citizens (Johnston, RI)
    …moderately complex analytical review of data and/or documentation which may include customer data and/or review for fraud /risk activities. + Review accounts ... Description As a Fraud Detection Sr. Specialist, you'll play a pivotal...to protecting our customers, maintaining the highest standards of service , and ensuring the integrity of financial transactions. Our… more
    Citizens (01/26/25)
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  • FedNow Data Specialist, Fraud Prevention

    Federal Reserve Bank (Boston, MA)
    …products and services more quickly, seek to provide a more robust and unified customer experience across our financial service offerings, and create new career ... financial institutions via FedLine(R) Solutions, FedNowSM, Fedwire(R), National Settlement Service (NSS), FedCash(R), FedACH(R) (Automated Clearing House), and Check… more
    Federal Reserve Bank (12/25/24)
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  • Director, Enterprise Fraud Cyber Risk

    Ally (Lansing, MI)
    …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... customer concerns, and reporting to identify and reduce fraud risks. * Manage a team responsible for advanced...* Strong knowledge of operational facets of various financial service product lines. **How We'll Have Your Back** *… more
    Ally (01/16/25)
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  • Fraud Associate I

    Koniag Government Services (Washington, DC)
    …place and traverse the office on a continuing basis + Ability to provide basic customer service skills + Ability to operate desktop and industrial sized scanners ... paid time off, and more. Kadiak, LLC is seeking experienced, motivated, career and customer -oriented Fraud Associate I. The Fraud Associate Level I will… more
    Koniag Government Services (11/21/24)
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