• Escalations Specialist - French, Global…

    Amazon (Goodyear, AZ)
    …as seasonal or temporary employment. The benefits that generally apply to regular, full - time employees include: 1. Medical, Dental, and Vision Coverage 2. ... hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth's most customer...days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that… more
    Amazon (10/24/24)
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  • Escalations Specialist , Global Security…

    Amazon (Goodyear, AZ)
    …as seasonal or temporary employment. The benefits that generally apply to regular, full - time employees include: 1. Medical, Dental, and Vision Coverage 2. ... hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth's most customer...days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that… more
    Amazon (10/25/24)
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  • Sr Program Manager, Security Escalations

    Amazon (Austin, TX)
    …GSS Security, we have that special role just for you! The SMGS Security Escalations team is building the next generation of security innovations to protect Amazon ... engineering leaders across Amazon businesses to work backwards from customer security, design initiatives to achieve those outcomes, and...About the team About the team The SMGS Security Escalations Team works to measurably improve and assure the… more
    Amazon (11/01/24)
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  • Principal Engineer Software ( Escalations )

    Palo Alto Networks (Santa Clara, CA)
    …of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This ... Engineering Escalation Engineer has a mix and background of customer management and broad and deep technical skills related...is positioned to intercept and assist or drive technical escalations that come to the executive level in engineering… more
    Palo Alto Networks (09/07/24)
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  • Loan Servicing Escalations Specialist

    Regions Bank (Hattiesburg, MS)
    …training:** 8:30am - 5:30pm This position is 100% fully onsite. **Position Type** Full time **Compensation Details** Pay ranges are job specific and are ... section of the system. **Job Description:** At Regions, the Loan Servicing Escalations Specialist researches and responds to reportable inquiries related to denial… more
    Regions Bank (11/01/24)
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  • Resolution Specialist, Customer

    Walmart (Bentonville, AR)
    …and more. ‎ Live Better U is a company paid education benefit program for full - time and part- time associates in Walmart and Sam's Club facilities. Programs ... center environment. Requires knowledge of principles and techniques of customer communication .Application and allocation of business communication styles/techniques… more
    Walmart (11/09/24)
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  • Austin Energy Customer Service Manager

    Austin Energy (Austin, TX)
    … Service Manager Job Requisition Number AE503889 Position Number 115186 Job Type Full - Time Division Name Customer Care Minimum Qualifications Education ... area. Primary responsibilities include responding to and coordinating resolution for customer escalations ; managing the 24/7 operations, including prioritizing… more
    Austin Energy (11/04/24)
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  • Store Supervisor (Ridgewood Metro) Full

    TD Bank (Ridgewood, NY)
    …manage the Store and have the ability to run the teller side, platform, and Customer escalations . The role supports driving a team in acquiring, retaining and ... allow colleagues to progress through the salary range over time as they progress in their role. The base...represents TD as the first point of contact for Customer inquiries and escalations ; taking ownership and… more
    TD Bank (11/06/24)
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  • Senior Critical Issue Manager

    Celestica (San Jose, CA)
    …and expediently drive critical issue/escalation resolutions. The responsibilities will include: Be customer 's point of contact for issue escalations and to ... resolve escalations /critical issues, assess severity and status of the issues/ escalations , formula a plan of attack with customer , empowered to… more
    Celestica (09/11/24)
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  • Executive Customer Relations Specialist II,…

    Amazon (Seattle, WA)
    …AWS's Cloud Computing Services. This team focuses on handling the highest level of customer escalations , those that have been escalated to Amazon or AWS ... the cloud. Basic Qualifications - 4+ years of experience working in the Customer Service/Contact Center escalations environment - 2+ years of technical… more
    Amazon (09/18/24)
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  • Sr. Customer Success Specialist, Amazon…

    Amazon (Arlington, VA)
    …interactions and customer -facing messaging creation. Key job responsibilities - Receive escalations from Tier 1 and Tier 2 front-line agents, including live ... customer experience. - Identify potential brand risk basis customer contacts or escalations and consult Legal/...confidence to engage with the senior leadership in a time efficient manner. The incumbent should be able to… more
    Amazon (08/22/24)
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  • Executive Resolution Manager

    Intuit (Tucson, AZ)
    …part of our world class customer support team. OOP handles high velocity customer escalations on behalf of Intuit's Executive staff by working directly with ... Office of the President (OOP) Executive Team as a full - time Executive Resolution Manager and be a...someone who can not only manage complex and high-visibility customer escalations but also communicate effectively and… more
    Intuit (10/16/24)
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  • Customer Care Services Director - 311 Call…

    Austin Energy (Austin, TX)
    …- 311 Call Center Job Requisition Number AE503873 Position Number 109216 Job Type Full - Time Division Name Customer Care Minimum Qualifications + Graduation ... (Open Ended Question) + * Please describe in concise detail your experience handling customer escalations . Be sure to include job title(s), your role, and job… more
    Austin Energy (10/24/24)
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  • Vice President, Customer Account Management

    Austin Energy (Austin, TX)
    …Account Management Job Requisition Number AE503844 Position Number 112810 Job Type Full - Time Division Name Customer Account Management Minimum Qualifications ... a Criminal Background Investigation. + * Please describe your experience handling customer escalations (to include larger business account through the range… more
    Austin Energy (09/27/24)
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  • Senior Software Engineer - (Microservices,…

    Nutanix (San Jose, CA)
    …for the Foundation Central product line. + Manage and resolve vendor interactions and customer escalations during US time zones. + Develop and implement ... in Python and Go, proficient in system-level understanding, and skilled in handling customer escalations effectively? If so, you'll want to join our dynamic… more
    Nutanix (10/16/24)
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  • Supervisor Customer Service

    Veolia North America (West Nyack, NY)
    …as well as timely deposits of cash and checks. + Diligently respond to customer escalations in a professional and respectful manner whether over the phone ... of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services,...per year. **BENEFITS** Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and… more
    Veolia North America (10/26/24)
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  • (Remote/Hybrid) Director, HR Shared Operations…

    Trinity Health (Livonia, MI)
    **Employment Type:** Full time **Shift:** **Description:** Leads the development of content, strategy and operations for escalations , complex and specialty ... services (eg, Tier 2 records, licensing certifications, supervisory organization matters, time off management, benefits administration, etc.), escalations , and… more
    Trinity Health (11/05/24)
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  • Customer Service Team Lead

    Interstate Waste Services, Inc. (Teaneck, NJ)
    customer service queues; phone and email and assist when needed. + Support customer service agent time management in Ceridian + Monitor and assess staff ... quality waste, recycling, and environmental services, while keeping focus on employee, customer , and environmental safety. What makes our company culture unique is… more
    Interstate Waste Services, Inc. (11/02/24)
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  • Customer Success Engineer, NGFW

    Palo Alto Networks (Plano, TX)
    …of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This ... at various levels of technical and non-technical depth + Skilled in managing customer escalations with experience in technical support, account management + Some… more
    Palo Alto Networks (11/06/24)
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  • Customer Care Representative - Career…

    Casella Waste Systems Inc. (Rutland, VT)
    ## Position Summary The Customer Care Representative role is an excellent starting point for individuals seeking a dynamic career in customer service with ... to provide you with comprehensive training and experience in customer service fundamentals\. As you develop your skills in...principles and applications as needed\. Adept at resolving most escalations and handling a high volume of calls\. **Senior… more
    Casella Waste Systems Inc. (10/01/24)
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