- TEKsystems (Phoenix, AZ)
- Job Overview: Vitalent is seeking a mid-level Service Desk Technician to join their team. This role involves providing comprehensive virtual support to ... technical issues, both hardware and software. Qualifications: + Previous experience in a service desk or IT support role. + Strong understanding of Active… more
- NuAxis Innovations (Kansas City, MO)
- **Tier II Service Desk Specialist** Location **Kansas City,...the User that the ticket has, in fact, been fully resolved and that the service has ... are currently seeking a talented and motivated **Tier II Service Desk Specialist** for a Full-Time position...to end-users on a variety of issues. + During remote support periods, receive customer calls, emails, and self-generated… more
- TEKsystems (Allen, TX)
- …condition. * Ensure that all incidents and service requests coming into the Service Desk are handled correctly and promptly. * Act on incidents which are ... Description * Provide full onsite/ desk side and remote support to...training to End Users in IT related areas. Skills Service Desk , Help Desk , Windows… more
- Cayuse Holdings (Arlington, VA)
- …of Indian Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include ... price. Cayuse's 41,000 sq. ft. technology delivery center is fully redundant and prepared to meet the needs of...routing of incidents to the correct person or office. Service Desk Agents manage and track the… more
- Cayuse Holdings (Arlington, VA)
- …of Indian Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include ... price. Cayuse's 41,000 sq. ft. technology delivery center is fully redundant and prepared to meet the needs of...routing of incidents to the correct person or office. Service Desk Agents manage and track the… more
- TEKsystems (Neenah, WI)
- …responsibilities: * Provide technical support to internal customers through walk-in, phone, and self- service contacts to the Service Desk . * Resolve tickets ... service tickets and providing quality troubleshooting via phone, remote support, and chat. The other 50% of the...information regarding problems that cannot be resolved by the Service Desk Technician I's. Cross-train and provide… more
- TEKsystems (Virginia Beach, VA)
- Job Title: + L1 Service Desk Technician Top Skills - Must Haves: + Help desk support + Service desk + Support + Customer service + Windows 10 + ... desks in the defense space. Under the Army Enterprise Service Desk , the System Support function handles...Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position… more
- TEKsystems (Neenah, WI)
- …Responsibilities: + Provide technical support to internal customers through walk-in, phone, and self- service contacts to the Service Desk . + Resolve tickets ... and hotspots. + Gather information regarding problems that cannot be resolved by the Service Desk Technician I's. Cross-train and provide backup to other members… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst I Boulder Community Health, Boulder, CO 80303 $22.86 - $33.04 an hour - Full Time, Evenings. 40 hours a week. *Includes Evening ... Differential. Boulder Community Health is seeking a Service Desk Support Analyst to provide technical support to Service Desk customers. Benefits:… more
- TEKsystems (Frankfort, KY)
- Description Summary TEKsystems is seeking a Sr. Service Desk Technician for one of our clients based out of Frankfort, KY. Business Hours: Monday-Friday ... Office 365, Software Support, Help Desk , Help Desk Support, Service Desk , Ticketing...Desk , Ticketing System, Desktop, Password Reset, Microsoft Office, Remote Support, Hardware Support, A+, Imaging Top Skills Details… more
- CACI International (Oklahoma City, OK)
- …recurring problems and patterns of problems. + Provide statistics for the weekly Service Desk report on call trends. + Once fully trained, this role can be ... Service Desk Technician Job Category: Information...of error. + Troubleshoots problems with operating systems, applications, remote access, email, and telephone and wireless issues. +… more
- TEKsystems (Altamonte Springs, FL)
- …responsibility is to make sure the queue is clean and hold times are down. The Service Desk Analyst provides Tier One Call Center support for all AIT supported ... with established policies, procedures, and standards. * Collaborates with peers, Service Desk Leadership, Administrators, Department Managers, analysts and… more
- TEKsystems (Altamonte Springs, FL)
- TEKsystems is seeking a Tier 1 IT Service Desk analyst for a 3-6 month contract position with a great organization! This is a work from home position, however ... or contract extension beyond the 3-6 month. Description: The Service Desk analyst will be receiving calls...Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position… more
- Alaka'ina Foundation Family of Companies (Aberdeen Proving Ground, MD)
- …end users. + Provides IT support through telephone, remote assistance, and on-site service for all users + Provide help desk support to C5ISR mobile ... wired and wireless networks so that each device is fully functional to include all of the automated tools,...provide complete support to the end user from the Service Desk ticketing system + Performs technical… more
- TEKsystems (Modesto, CA)
- …customer service , windows, active Directory, Help desk , Support, Help desk support, Troubleshooting, Service desk , Office 365, Hardware, Customer ... (6am-3pm PT target) and will handle phone calls from remote UR employee's on all hardware and software topics...., Windows 10 Top Skills Details mobile phone, customer service , windows Additional Skills & Qualifications They need to… more
- Robert Half Technology (Los Angeles, CA)
- …ANGELES *90% remote . Must be onsite for 1 month of training and then fully remote with occasional onsite throughout the year. We are offering an exciting ... service to all clients and users * Handle printer problems and service desk tickets * Operate audio video systems effectively Requirements * 2+ years of… more
- TEKsystems (Charlotte, NC)
- TEKsystems is looking for a Service Desk that will be with one of our great clients here in the Charlotte, NC area. They offer great training, stability, growth ... See the top skills below + 2-3 years of Service Desk Support + Experience with ServiceNow...is not limited to handling fixes over the phone, remote into machines, troubleshooting software, password resets, etc.. Looking… more
- GovCIO (Sterling, VA)
- **Overview** GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and ... troubleshooting. This position will be located in Sterling, VA and is a fully remote position. **Responsibilities** + Provide Tier I phone support and… more
- TEKsystems (Tucson, AZ)
- Description The Live Expert Service Desk Analyst will provide first and second tier technical support to internal employees. The candidate will require an ... level customer service to the employee community. Service Desk staff work in a dynamic,...Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position… more
- Trax USA Corp. (Miami, FL)
- …setup and software code to identify the correct resolution or escalate according to Service Desk procedures. + Provide technical support at the network level: ... to 1 year of experience in customer technical support/help desk . . Excellent Customer Service skills. ....type: Full time / Salaried Job Level: Entry Job Location: Fully Onsite - Coral Gables Remote :… more