• Concentrix (Indianapolis, IN)
    Home (https://jobs.concentrix.com/) "Job Details Genesys CloudCX Business Practice Architect Information Technology Other Location United States Of America Language ... English Apply Now (https://cnx.wd1.myworkdayjobs.com/external_global/job/USA-Work-at-Home/ Genesys -CloudCX-Business-Practice-Architect_R1647281/apply?1=1) Summary We're Concentrix. A new breed of tech… more
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  • Humana (Salt Lake City, UT)
    …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform Experience with Conversational AI Partner with product ... cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys , etc.) Experience in implementing capabilities including (but not limited to):… more
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  • Humana (Austin, TX)
    …platforms, combined with strong delivery experience in Chat solution using Genesys and Google. The ideal candidate will blend technical proficiency with ... technologies, ensuring scalability, reliability, and security. Oversee integration of Genesys Cloud and Google CCAI/CES for advanced conversational AI experiences.… more
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  • Molina Healthcare (Bellevue, NE)
    …the maturity of existing cloud-native UCaaS and CCaaS platforms ( Genesys Cloud) through automation, analytics, and AI-driven optimization. Align communication ... AI, intelligent routing, predictive analytics, and sentiment analysis. Integrate Salesforce with Genesys Cloud to deliver a unified "single pane of glass" agent… more
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  • Accenture (Atlanta, GA)
    …and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys , NICE etc. 4+ years of experience in aligning technology capabilities with contact ... service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys , Nice, Sprinklr, Twilio Experience in algorithmic decisioning or interactive… more
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  • Accenture (Kirkland, WA)
    …Customer service platform technologies (such as Salesforce, Dynamics, Amazon Connect, Genesys , NICE etc.) 1+ years of experience working with Artificial intelligence ... and front-end digital platforms 3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force… more
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  • Molina Healthcare (Orem, UT)
    …PREFERRED EXPERIENCE : 1-3 years Preferred Systems Training: Microsoft Office Genesys Salesforce Pega QNXT CRM Verint Kronos Microsoft Teams Video Conferencing ... CVS Caremark Availity To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal… more
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  • Bausch + Lomb (Rochester, NY)
    …preferred Experience with the following computer applications preferred: Sprout Social, Genesys , Salesforce.com, Microsoft Excel, and Web This position may be ... available in the following location(s): [[location_obj]] All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For… more
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  • EY (Philadelphia, PA)
    …Routing, PSTN and Azure cloud setups. Cloud and on-prem systems connectivity (Teams, Genesys , AudioCodes). Migrations from ISDN or MPLS to SIP over internet. E911 ... services, ensuring compliance with regulatory requirements and internal policies. Project Management: Oversee telephony-related projects from initiation to completion, ensuring timely delivery and adherence to budget. Collaborate with cross-functional teams to… more
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  • Accenture (Boston, MA)
    …years of experience working with Customer service platform technologies (such as Genesys , NICE, Salesforce, Microsoft Dynamics, Amazon Connect, Google CES etc.) 1+ ... years of experience working with Artificial intelligence and front-end digital platforms 3+ years of functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process… more
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  • Resideo (Minneapolis, MN)
    …HAVE: 3+ years of experience in administering a cloud-based contact center solution ( Genesys , NICE, CXone, Five9, etc.) with a sound understanding of call routing, ... IVR design, queues, ACD, and telephony protocols Proven experience translating business needs into platform configurations Proficiency with at least one enterprise software platform and/or tool/service (Microsoft Office, Salesforce, etc.) WE VALUE: Direct… more
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  • Stryker (Sacramento, CA)
    …or Global Healthcare Exchange (GHX) are a plus Experience with PowerBI and/or Genesys are a plus Experience with medical billing, preferably with direct experience ... supporting Veterans Affairs (VA) facilities $20.08 - $32.87 per hour plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Position Posted: December 8, 2025 This role will be posted for a minimum of 3 days.… more
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  • Wells Fargo (Chandler, AZ)
    …training, military experience, education Desired Qualifications: Alveria or Verent, and Genesys call routing Ability to identify potential operational issues and ... propose solutions to mitigate risks Ability to achieve high quality standards LOB / Call Center business specific knowledge (ideal) Intermediate Microsoft Office skills Conduct research, assessment, and analysis of business or operational outcomes, systems of… more
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  • Molina Healthcare (Rochester, NY)
    …care, status, renewal status etc. (such as: Salesforce, CCA, Sharepoint, Excel, Genesys etc) Attend and assist with in-person community based member retention events ... Placement in demonstrated high foot traffic locations, to assist with member in-person interactions may be required. Assist with in-person renewals, eligibility issues, application updates, submission of paperwork etc.. Maintain appropriate certifications and… more
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  • DXC Technology (Plano, TX)
    …telephony systems, set ups and associated software- (IE AWS, inContact/NICE, Genesys , Verint, etc.) Expert/Guru competency in Word, Excel and PowerPoint Expert/Guru ... competency in data management concepts (data lake, repositories, storage. retrieval and analysis) Demonstrated excellence in communication and interpersonal skills at all levels Demonstrated ability to multi-task and work independently and lead effectively in… more
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  • Genesys CloudCX Business Practice Architect

    Concentrix (Montgomery, AL)
    Home (https://jobs.concentrix.com/) "Job Details ** Genesys CloudCX Business Practice Architect** Information Technology Other Location United States Of America ... Language English Apply Now (https://cnx.wd1.myworkdayjobs.com/external\_global/job/USA-Work-at-Home/ Genesys -CloudCX-Business-Practice-Architect\_R1647281/apply?1=1) **Summary** We're Concentrix. A new breed of tech… more
    Concentrix (12/10/25)
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  • Genesys Senior Developer / Functional…

    Capgemini (New York, NY)
    Genesys Senior Developer / Functional Consultant At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, ... NY** **Job Description - Grade Specific** We are looking for a highly experienced Genesys Senior Developer / Functional Consultant with 5 to 9 years of hands-on… more
    Capgemini (09/17/25)
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  • Angiography Technologist - Interventional…

    Henry Ford Health System (Grand Blanc, MI)
    …2/4 summer and 3/5 winter holidays on call. Hospital: Henry Ford Genesys Hospital Location:Grand Blanc, MI GENERAL SUMMARY: Perform angiograms, digital angiography, ... relations in promoting the image of the Radiology Department and Henry Ford Genesys Hospital. + Properly identifies patient, images and radiographs. + To enhance… more
    Henry Ford Health System (10/15/25)
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  • OBGYN Physician - Genesys

    Henry Ford Health System (Grand Blanc, MI)
    …+ Office Hours: Monday - Friday 7:30am - 4:30pm + Office Address: One Genesys Parkway. Suite 4620. Grand Blanc, MI 48439 + Physicians perform surgeries and ... graduate #pr #LI-DS1 Additional Information + Organization: Henry Ford Genesys Ambulatory Health Services + Department: Genesys ...Ford Genesys Ambulatory Health Services + Department: Genesys OBGYN + Shift: Day Job + Union Code:… more
    Henry Ford Health System (09/23/25)
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  • Lead Solutions Architect- Genesys…

    Humana (Pierre, SD)
    …involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + **Experience with Conversational AI** + Partner with ... cloud contact center experience solutions (SaaS vendor solutions like NICE, Genesys , etc.)** + Experience in implementing capabilities including (but not limited… more
    Humana (12/10/25)
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